Very disappointing experience. The lady in the office was incredibly rude and unprofessional for absolutely no reason. Customer service like this really leaves a bad impression.
Best place in Moses Lake for all of your metal recycling needs and usually the highest paying yard in town. Also, Melissa is very pleasant to do business with.
I have been going to Moses Lake Iron and Metal for years and have always had great experiences. The office staff is helpful and prices seem to be fair for market value. I definitely recommend them.
Melissa at Moses Lake Iron and Metal consistently provides excellent customer service. She is professional, friendly, and always makes the process smooth and efficient. Scrap prices have been fair and competitive, and every transaction has been straightforward and hassle-free. Tyler, the excavator operator, is also outstanding—he is always willing to assist and operates his equipment with great care and precision to ensure my trailers are unloaded safely without damage. Overall, this is a well-run operation and a dependable place to do business. Highly recommended. Thank you Melissa and team!⭐⭐⭐⭐⭐
horrible woman in the office. she was rude and kicked us out without paying a cent!!! rude and ill-mannered person. better go somewhere else than deal with this person, i don't recommend it.
Told me one set of rules which I had no problem complying with but had to travel home for documentation. When I went back the lady added more rules to it and wasted my trip. All I wanted to do was sell some old aluminum rims and the catalytic converter I replaced in my truck. I did the vin, had the registration in hand, and then she added more rules to the deal. Never again will I set foot on that property. Would rather throw it all in the dump than deal with that type of horse pucky.
This place is just too good to update the publicly viewed hours, we live an hour away from the nearest city in any direction and two days in a row we drove down to do business and they closed at 2pm, after my husband even got told face to face that they are open till 4 every day they are open. So incredibly unprofessional, and a HUGE waste of time and an even bigger waste of money that we dont have. AND after telling my husband our copper we had is #1, and paid him for #1, turned around and the very next day when i went by myself and they only gave me #2 pricing for the same exact product. I wouldnt recommend this place to anybody.
The office lady is friendly and helpful to help you know how and what to scrap. For cars you weigh in on a scale then to the other yard to have them remove the car off your trailer. When it is wet it is a mud bog so wear boots, then reweigh. The lady give u a check and ur out the door. Easy! They take cans too!
This place is a scam I'm a builder here locally in Quincy I bring hundreds of pounds of weight to them in the past. Yesterday I had my misses bring in number two copper they listed it as number three insulated I also brought in number one copper 14 gauge and lower they label that as number two as well. copper price for copper right now is $4 and something a pound they gave me 2.92 a pound and then tried to argue with me and lie saying that it's the right current price for copper. This isn't the first time I've been ripped off by this place, however, normally the lady at the front desk the older woman she makes it right but the essays that are in the back working are ripping people off and this new younger girl working the desk was a very sarcastic to my wife yesterday when she told her they were not giving us the right prices for copper weight and I specifically sent her with just enough copper weight to test and see if they were still being dishonest at the place and they were so four times in one year they have ripped me off on prices. three times I've had it corrected and had them even credit me money because the lady at the desk knew what I took into them wasn't what they wrote down in the yard. so beware of this place they are not who they say they are if I could give zero Stars I definitely would it's worth taking your scrap metal all the way to Pacific iron and steel in Seattle copper is over $4 a pound there. They could have had more business like I have 1000 pounds worth I'm trying to clean my shop.....their losses.
Attached is a second photo and its clear that seattle scrap yards respect and honors truthful prices not lies.
Terrible prices , staff don't help you like inland Enterprise. Their new yard is Othello is only nice cause it's the only one there. I'd rather drive the extra 30 minutes
In the past i posted a very negative review. I retract that negativity. I think everyone at moses lake irin & metal had corina virus. Im pretty sure i did too. If you think if it that way no winder why everyone was grumpy. NOW THAT EVERYONE IS BETTER LIFE IS GREAT!!! I DEFINETLY SUGGEST GOING HERE!! BEST PRICES AND MOST BEAUTIFUL WOMEN!!
The yard is a clustered mess and if you don't know what you're doing they will stick it to you on the price make sure you get a quote from somebody else before going there otherwise they'll short you by 20 or 30 cents
We took a truck and trailer loaded with shreds to this place. They don't give a weight readout on the scale and when you weigh out, they round to 1000 pounds. I have never seen a recycler that did that. They said we had only 3000 pounds, there is no way that is all we had. The scale ticket showed that we weighed in at 9000 even and put at 6000 even. The truck and trailer weigh less than that, so I can only imagine that they rounded our load down to the nearest thousand pounds, while rounding our truck trailer weight up to the nearest 1000. Never going here for anything again. Idk how they can remain open pulling that kinda stuff.
As I walked in and asked to scrap a car the lady at the front desk greeted other people but when we went up she gave is a stare cause were Hispanic and she did not help at all
DO NOT SMELT DOWN YOUR POP CANS CUZ THAT'S WHAT I DID AND BROUGHT 2 ALUMINUM BARS THAT I POURED AND WOULDN'T TAKE THEM SO IF U HAVE CANS TAKE THEM AS IS.
Worst scrap yard I have been too. Inexperienced operators. Dropped what I was getting unloaded on my trailer and damaged my trailer. Then they had to get a second operator to get it off my trailer. After everything was clear. They put the blame on me and my co-worker said it was our fault. We were then surrounded and out number as if they were wanting to start a fight about it. We then went to scale off and 3 of the employees went into the office as I was going in as well. As if they wanted to make sure I didn't say anything.
Never had been here, I wasn't sure what to expect. Typical metal recycling place. But the female that works outside sorting, was very helpful and gave me a few pointers for recycling when I come back. Love the small town feel.
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