Terrible company. Charged me $726.98 to tow a 29 foot toy hauler trailer 8.1 miles, PLUS $150.00 per day storage PLUS $149.00 fee to pick up my trailer on a Saturday for a total of $2258.67! PLUS they lied to me about not having the keys when they did all along. The phone number on the form to duspute the charges went nowhere - wrong number. I would NEVER recommend this company for anything. - FIND SOMEONE ELSE!
We are very thankful for Kyian Rowland from Chappelles towing for his excellent service on Christmas Eve towing our car to a local repair shop. He was kind, courteous knowledgeable, and helped us get back on the road so that we can make our Christmas Eve church service We are very thankful
Kylan came out to the gorge on behalf of AAA to rescue me. My car had a blown tire and he towed it to Les Schwab. He was super communicative, accurate about his expected time (more so than AAA), and really friendly. Best tow driver ever!
I called a towing service and they sent Gregg and he arrived quickly, loaded my vehicle and got it where it needed to go. He was helpful, kind and efficient. Highly recommend!
Was in a pickle the other night with a blown radiator hose. Called These Guys and Cody showed up in no time! Very comfortable ride and very friendly service.
Cody Crushed it… he was the second driver they sent out as the first young buck must have been a bit nervous… he couldn’t get it up! (just kidding)… my 4 wheel drive was locked and he was concerned he’d do more damage if he drug it to the shop. Appreciate both the guys… but mostly Cody for getting the tow completed. Ha!!
I was waiting close to 2 hours after being told they would arrive in 25-30 minutes. When the driver arrived he was rude and unprofessional. He spilled at least half of the gas but still asked me to pay for the 2 gallons. I also have on my bank statements that I was billed roughly $124 and not $10.
Cody was absolutely amazing! He came out to put on my spare, but quickly noticed the tire could be repaired instead of replaced. He actually went to get the part, came back, fixed the tire, filled it with air, and had me back on the road like nothing ever happened. Truly above and beyond service!
Cody did an amazing job towing my car and ensuring it was parked safely at my apartment complex which frankly does not have a lot of space. Miracle worker
Hi people needing a tow company and for what ever the issue is Chappelles towing is your best bet in Vancouver Washington if you are lucky Justin will show up and save you very fast and friendly he was!!!! Locked me key fob in me car and bam thanks to Chappelles towing and Justin now back in me pocket yes they are!!!! very reasonabley priced and no doubt cheaper than a replacement window!!!! okay yup bye
thank you Cody for showing up so promptly to tow a vehicle off of our property. He was very pleasant and was quick to get the vehicle out of our business parking lot
Cody was a life savor tonight. One of our company vehicles was rear ended tonight. The accident couldn’t have happened in a worse, dangerous spot on I-5, during rush hour… Needless to say it was raining ‘cats & dogs’. Cody showed up, within minutes… courteous , friendly , helpful and so prompt. Traffic was horrible, but Cody made sure I safely got back to my other vehicle. He safely loaded the vehicle and got it out of dangerous traffic. So appreciate all your help tonight. Thank you Cody!
Cody was amazing and so knowledgeable about his craft . I was having a mental breakdown right before he pulled up and he had such a warm and positive welcome . He even was able to maneuver the car into my apartment parking spot which did not look easy . It was a terrible day but I’m grateful Cody came to the rescue .
Yesterday I had to have my Toyota Camry towed from a Shopping Center in Vancouver, WA to my home about 1 mile away. I called Chappelle's to arrange for a tow, and Cody was the tow truck operator who responded to my request for assistance. Cody got in touch with me a few minutes after I called, and we set up a time to meet, and everything went like clockwork. Cody was polite and professional, and went out of his way to keep me informed of everything that he was doing when hooking up my car to his tow truck. Cody's customer service skills were outstanding, and he made sure that he handled everything the way I wanted. I will definitely recommend Chappelle's to friends and family. And thank you so much for your assistance Cody -- your professionalism is greatly appreciated. Paul Downs
About a week ago, I had to hire Towing service to load up my truck and my flatbed trailer into a 40’ container for shipment to the Philippines for my retirement. A driver from Chappell towing showed up to load up the trailer first. Cody was so nice and had a very respectful and awesome attitude so willing to help out getting it loaded. None of us at the loading site had any experiences doing this kind of task. But this guy just did it like he had done it before. It went very smoothly at first try. He went back for the second time around the following day in the evening this time to load up the truck. He was even more eager to do it and quickly and accurately placed my truck the way I wanted. What an awesome worker. Highly recommend Chappelle towing
So my father's car broke down today and we called Chappelle's they got on it fast and sent a great guy named Cody who did a fantastic job. He had a great attitude one of those guys you could tell he loves what he does and part of that he said comes from working for a mom & pop place like Chappelle's. He was able to slide the car into a very precarious spot. He defintely knows what hes doing. If we have trouble in the future well be calling Chappelle's again and asking for Cody specifically! Thanks so much!
Cody was a huge help and was patient with our job. We got locked out of the alley the vehicle was in, and waited for us. Eventually during the job when I was guiding him to the destination I was rear ended and Cody quickly took pictures of the incident to help me with the hit and run. Huge help and on top of all that he got the job done right and well. Below are the photos he took
Great experience, even though it ended with my truck being towed home at 2 AM! Huge shout-out to Cody Lawrentz — truly appreciate your help, professionalism, and quick response. You arrived within minutes and made a stressful situation much easier. Your dedication and attitude were a real blessing.
Thank you again for the outstanding service — I’ll definitely be recommending Chappell’s to others!
Chappelle’s was fast and Cody was professional and friendly. My truck was loaded and on its way promptly. I really appreciated that Cody texted me a photo after dropping off the truck at the shop.
Super friendly gent, very good communicator and solid driver. He was everything that I hoped I would get. Can’t believe AAA sent him all the way from Vancouver, but he showed up when he said he would and was really helpful.
The driver Cody was fantastic. So positive when I was feeling really bummed! Expert driving also! We have a long narrow driveway and he maneuvered it perfectly!
Great towing job by Chappelle's. Robert was a very professional operator, and clearly knew his equipment well. A $60K pickup shouldn't need to be towed, but a software "update" killed it. Robert took great care of my vehicle, drove safely, and unloaded like a pro. I would definitely use Chappelle's again.
I had an excellent experience with Chapelle’s Towing! Chad was very personable and pleasant to talk to. He’s also a very skilled driver and operator, he handled getting my van backed into a tight space very very well. There was a very tight gap between the bumper and my driveway and to ensure the utmost care Chad took the time to jack up the vehicle and make sure that everything cleared smoothly. He showed professionalism and care for my van! The response was very quick as well! I had waited for some time for help from another provider and when that didn’t work out, reaching out to Chappelle's I got a response and help within minutes. All in all, 10/10 Would recommend!
Chad came to our rescue last night. My daughter’s car needed towing and Chad called to let us know he was on his way. He was friendly, respectful and very competent. He towed her car to the mechanic and made sure her window was closed to prevent rain from coming in. Class act! Highly recommend Chappelle’s Towing LLC service.
Thank you for rescuing us Sunday night when our motor shut off randomly. We were having issues starting it at the grocery store and it randomly worked after 20-30 minutes. Half way home the motor shut off. I ran the codes and it was a camshaft angle sensor fault. $50 later at Napa, she’s back on the road! I didn’t get the name of the tow truck driver, but it was good chatting with him. He’s a Nissan guy so he knew what could be the issue. If he sees this thank you for the tow home! After I fixed it we’re back on the road!
So impressed with Chad and his excellent care of my cousins antique model T. The car would not roll because the rear end was locked up. We were not sure how we would get it back home but Chad was able to get the rear end off the ground and get it safely back home. We sure could tell that Chad loves these old cars as much as we do.
Talented and professional drivers, and dispatchers!! I’m on my third tow this year with you guys and I don’t want anyone else hooking my rigs, I’ve even been bailed out outside of Newberg back home!! Just had Greg pick my truck up (4/2/24), after a mechanical failure leaving my folks and I stranded after dinner. Greg got the truck on without a hitch, very methodical and patient to make sure it was done right the first time. From start to finish, thanks guys and gals at Chapelle’s!!
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