What clients say about Halls Family Auto Clinic in Grafton Village (VA)
I had my son's truck at a different shop for over a month and a half. The shop foreman was giving me the run around about it having an electrical issue that he couldn't find. I got my son's truck over to Halls at 130 on a Thursday, and by 530 the same day they had found the problem. They were fast, professional, and I am a customer for life!
Excellent knowledge and service from family owned and operated business. They’ve serviced our toyota and subaru for about 5 years now. When I was unable to find a strong running example of the pick up I wanted Donnie and Charlie built me one
Very kind and courteous service. Brought car in before they closed for the weekend told them I needed it for work Monday and they went out of their way to get it done.! Gratitude 🙏
The BEST car repair shop in the Crozet/Afton area. They are great people who care about customers and their cars. I needed steering work done (inner/outer tie rods and center link). They did great work at a very reasonable price.
My wife and I needed an inspection and repairs on our only car, and it would have been much harder to use a service that wasn't within walking distance of our home. I'm grateful they were able to accommodate our scheduling needs and complete the work well ahead of their promised time frame.
Halls is a great place to have your car worked on the whole team is super friendly and great people... both me and my husband take our vehicles there for everything always done in a timely manner and always done right and they care about the work they put into the vehicles with out a doubt I recommend halls.. prices are affordable as well..
I have used Hall’s for a few years now, on the recommendation of friends. Always reliable service. Fair prices and completed when promised. Friendly, superior service and honest people!
Halls Family helped my friend and I out in a pinch when a mysterious rattle started up in our 2011 Toyota Prius. They were kind enough to open up their schedule for us and troubleshoot and make a temporary repair to let us finish out our vacation before taking the Prius back to our local mechanic for more extensive and time consuming repairs. They were professional, incredibly kind, and went above and beyond to help us out. Would highly recommend their services!
We were on a road trip, engine light came on, car began to misfire big time. We were needing a mechanic desperately. We were about 300 miles from home. Halls came up on Google, and it was the closest to us. Donnie made time for us in his very busy schedule, ran tests, ordered a part (injection coil), installed it, did a test drive, and then we drove off. Made it home without any more problems I/we are so grateful to Donnie and his people for helping us in our time of big need. Donnie was kind, trustworthy, and gracious! I cannot thank him enough for bailing us out of our predicament. I so very much appreciate how he made time for us, complete strangers from a different state. He was a blessing to us! I am glad that the Lord had our paths cross for several reasons! Jay (pastor, WABC, Ephrata PA)
Halls is my go to for reliable auto work. They always seem to go out of their way for their customers and always give great service. It’s a family run place and the personal care goes a long way. I like talking my car to a place that is no nonsense, reliable, trustworthy and fair priced. The search is over. I would give them a 10 star!
This family owned & operated business does outstanding repair work, and they place great care into the quality of their work. Also, very friendly and easy to communicate with. If you love your vehicle and you're concerned about what repair shop to take it to that you trust, this is the place.
Excellent Mechanics, Great Customer Service, Make Your Auto Repairs and Service Affordable by Making a Call to Hall's Family Auto Clinic to Schedule A Appointment, I Thank Them for the Great Service they have Provided me!
We have used a lot of mechanics in the area and these folks are by far the best. Both Donnie and Cindy are very knowledgeable of all makes foreign and domestic. Timely, professional, and their labor costs are the best in town. We have 4 vehicles and a GMC Food Truck and they take care of our entire fleet! They will always have our business. Highly recommend!
Wonderful experience every time. Knowledgeable, personalized customer service. It really doesn't get any better. They value their customers and it shows.
Family owned shop, mechanics you can trust . Halls services all of our personal and business vehicles . Affordable, quality , guaranteed work . Afton, Virginia behind Patrick Brothers / Afton Market .
Always willing to get the job done, no matter the size! True to their quotes, timeframe of labor, and unbeatable prices! No shady mechanic schemes, just great people doing a great job!
Halls has quickly become a 2nd to none option when it comes to the automotive care and repair needs of my family. From customer service to car care, from start to finish, from worry to wow, Hall's will take care of and be attentive to your needs.
Hall's is the only place I'll ever go for auto service. I have three vehicles with over 500,000 miles combined. Hall's has kept all three on the road, ranging from a '96 Expedition to a '04 Prius.
On individual repairs, I have saved 100s of dollars compared to dealer estimates. From water pumps to mufflers to complete brake jobs front and rear. work is usually done in a day. They have often informed me that an expensive dealer-recommended service was unnecessary.
All members of the auto clinic staff are invariably polite and well informed. It is a privilege to be able to support and endorse a family-run, local business.
I tell all my friends to call Hall's for the most satisfactory service.
Holmes Brown
Extremely pleased with the brake service I received at Hall's Family Auto Clinic last week. I will never take my vehicle back to the "Dealer" again. Great customer service. I Truly felt like I was taken care of and will not hesitate going back or recommending them in the future...
