Had an issue with my car close to the repair shop, so I called them and they were very helpful and fast. Really appreciated their excellent customer service!
Last Friday in the early afternoon, we had a flat tire on US-250 about a mile or so east of the intersection with VA-151. I was able to get the spare inflated and installed to get us the ~5 miles up the road to Afton Service Center. I walked in covered in sweat and road grime, asking if they could please take a look at my flat tire. Everyone was friendly, helpful, and kind, and they immediately stopped what they were doing to help. Jaylen did the repair skillfully and quickly and even helped me get the wheels swapped back instead of fighting with the little scissor jack from the car for a second time. Luckily, the tire was punctured cleanly in a spot that could be plugged, and after 30 minutes total, I was back on the road with a repaired tire. I love the Afton area, and now I have a fantastic shop I know I can trust and recommend to everyone!
Inconvenient for me to have went there for a state inspection and was informed that Monday thru Wednesdays. I went there the following week on those days and was then told that to get an inspection one must come at 6 a m to get in line to start inspections at 7:00 a m . Very expensive oil and brake fluid and gas prices..
My car wouldn't start, called and spoke to Diane. She was so helpful! She arranged for my car to be towed to the shop. Two days later, my car was ready. No problem!
My car broke down on a road trip. They got me in right away looked and it hooked it up and told me what most likely happened. Very nice people and didn’t even charge me for their time.
We stayed a North Carolina for my ECNL playoffs and our car fan stopped working in Virginia. We stopped by here and they helped us instantly. Even though the problem was simple we are extremely grateful for the help and kindness.
Two couples of us spent four days exploring the Shenandoah Valley, based in Wintergreen. One evening when we returned to our lodging, we realized the brake lights on our KIA van would not turn off. The next morning we phoned several local mechanics to find one who could diagnose and fix the problem. After several failed attempts, I talked to Diane and Donna at Afton Service Center. Diane offered to have her mechanic, Ronald, take a look as soon as he returned from lunch. True to their word, Ronald diagnosed and replaced the defective brake switch. In about an hour we were back on the road again after paying a very reasonable invoice. My hat is off to the friendly and efficient team at Afton Service Center.
Awesome people. Dropped off a vehicle on short notice that was making a grinding noise when turning hard. These folks diagnosed and quickly fixed the issue and we had our car back on the same day. There are other things that made the service feel super special but I'll keep that to myself. Overall very nice! Thank you guys/gals. Super nice.
I absolutely love this shop! Very friendly and if you have a need tell them and they will get it fixed for you. We have had several things done to my explorer here including a new engine, and new transmission replaced. They have towed my vehicle as well as baby sat my vehicle. And delt with me being crazy bc my car is my baby! Thank you for always being the people u are and keeping my car safe and on the road for me!
They are like family even though in these times they are behind in getting cars fixed in a timely manner they are very schooled in what they do. Very trustworthy people
They are always helpful and great to deal with. I am glad to call them my friends as well as my go-to mechanics! Plus, there gas prices are the lowest in the area!
It’s been almost 3 weeks people it should not take that long to fix a vehicle I was reluctant to give any stars at all but decided on a one star I was hoping you would be a better choice than halls family auto clinic but I guess y’all just the same thanks for the service but no more BYE
Super helpful, very knowledgeable technicians and support staff. I had engine trouble while traveling and they were able to get me back on the road in just a few hours even though they were busy that day. Reasonably priced as well. Will definitely use them again, it's worth the drive for me to get to a good mechanic shop!
Friendly staff made time for us late on a Friday afternoon when my daughter's vehicle broke down en route to North Carolina. They fixed her brake problem and had her on back on the road in no time. Good shop!
On a long trip from NC to NY, my service engine light started flashing and the engine was running rough. Luckily I was near this shop and stopped in. The mechanics identified and fixed the issue and had me back on the road within a short time. Great bunch of people that work there!
Very poor service. The technician I spoke with took it upon himself to talk over top of me, avoid the problems I was addressing, and accused me of not knowing what I'm talking about.
When the vehicle is shuddering going over 55mph under 2000 rpm, there's a problem. When it gets taken in to fix THAT problem and gets returned without fixing THAT problem there's still a problem.
Yes, I appreciate them solving another issue, but the original problem is still unsolved. Not to mention an inferior product was installed WITHOUT permission.
I will not recommend this place to anyone and infact URGE people not to go there for service. I don't appreciate getting the run around on my car. I don't appreciate being charged extra for things I DIDN'T request, and being hung up on and belittled because someone decides not to listen to me.
Tommy Harvey is a good guy. He runs a good auto repair shop. I have gone there numerous times over the years. Does great work at a fair price. You would be very hard pressed to find better.
Pretty good all considered. Fast and inexpensive, decent work. But couldn't do a front end alignment... Machine down, need a new one. Therefore couldn't do inspection sticker either. But good otherwise.
I've been going to this shop for 11 years. It's a 40 mile one way trip for me from Amherst to Afton, but I will stay with this shop until they close. Tommy Harvey is honest helpful & mega knowledgeable. His mechanics follow his lead. I trust this guy & this shop & a woman needs to be able to trust their mechanic.
It's a garage, BP gas station and small convenience store. They were able to get me in on the spot for a state inspection, but the staff is indifferent to rude.
Our car broke down with a damaged Serpentine Belt and they not only had the part but they had two and encouraged me to purchase the less expensive one. Then they even lent me the tools necessary to fix it myself. They were in a position to extract a lot of money from me but were more interested in helping me. I will do every thing possible to stop and do business with them if/when my travels ever take me to Afton, VA.
