Had been dealing with issues with my car since May, tried fixing them myself, i called B&E auto they got everything fixed in a day with a reasonable price, definitely recommending them to people!
Needed AC fixed and these guys got me in next day. Had me out that same day. My AC is working better than ever, freezing me out actually. Very professional and friendly as well! Thanks guys!
Great customer service! I was vacationing in the area and had a transmission problem the day before I was scheduled to make the three hour drive back home. Although busy with other work, I greatly appreciate that they cared about my dilemna and made time to diagnose the problem.
These guys are really awesome. Truly. I did some work on my vehicle at home because I'm on a really tight budget. I ended up having issues with bleeding my brakes due to me doing the work solo. I get there, Ben looks at it and quickly determined I installed the calipers on the wrong side of the truck. One simple silly mishap. Well, I was anxious to get my only means of transportation fixed and get back to work. Ben and the the guys at the shop took time out there busy day to give me guidance and help when they absolutely did not have to as I was not a paying customer at that moment. (I did the work, they helped to give me the knowledge I didn't have at the time.) As drawn out as this is, I just wanted to give you an idea of how these men operate. I will be happy to be using this shop for now on for any endeavor I can't tackle on my own (;
I can't recommend these guys enough!
The owner was very friendly, down-to-earth, and professional. The price was very reasonable. They got me in the day that I called, and they did everything in their power to send me home that very day. My vehicle was repaired before they closed. I will absolutely be going to them for my future mechanic needs.
My issue was electrical, so most of the issue was diagnostics. They worked on it for about 3.5 hours, if you include the search for the part and driving to get it, and they only charged me for 2 hours. They have a rate with $110 per hour. Including the part cost, my total only came out to $250. It was very fair.
This repair shop saved us while we were on a road trip! Our alternator gave out, and they stayed open past closing time to replace it (requiring them to send someone to drive miles away for the new alternator, too). He also indicated a valve leak that will need repair at some point, which may have contributed to the problem. Very helpful advice. Top notch folks. Thank you B & E team!
These guys are awesome. I had just left Southern Hyundai with a $1650.00 quote to get my car inspection worthy and these guys did it for a little over $400.
I’m picky about who works on my car but they will be serving the needs of my car & my old F-150 from now on.
These gentlemen are really nice, respectful, and fair in price. It's family owned. I had to get my brakes repaired asap, and I called. They got me in the same day. Will definitely use them again. I can't thank them enough.
Excellent experience
Car trouble over the weekend, getting ready to go on a road trip.
Called 1st thing Monday morning
Told me to bring my car in
Diagnosed and fixed within an hour.
Highly recommend!
Thank you!!
I went here last minute on a Saturday to get my car diagnosed, they were so amazing and straightforward. I really appreciated that as a woman by myself, and they helped me figure out what car would be best for me! They made a stressful situation much easier for me as someone that knows nothing about vehicles. I’d highly recommend them!
I found Brian and his team at B&E Auto by a referral from A&Z towing after having one of my vehicles breakdown in Gloucester, Virginia. The towing cost to get it to the regular mechanic was a lot. So I had the vehicle taken to Brian without knowing anything about him or his shop. When I say that he went above and beyond to spend a lot time explaining everything thoroughly. This vehicle was a 2005 truck that was one out of, not very many and had a very specific computer. Trying to find a computer that had to be pre-programmed was like looking for a needle in a haystack. He was so diligent! He found a new computer as he discouraged me from purchasing one that didn’t have a warranty so I wouldn’t lose money. He repaired the truck and now Brian and his team will be my forever mechanic shop!I had been looking for a new mechanic as mine has retired. I’ve taken my other vehicle there several times and will continue to do so. It’s hard to find a mechanic that is honest and treats your vehicle as if it was their own. I promise you that this team does exactly that. There’s not enough space for me to write all of the instances in how they have gone above and beyond, but they are truly amazing and I promise you will never regret going there for service! Thank you, Brian, Ben, and everyone there at B&E! Y'all have treated me like family from day one and are a true dream team. I’m so very grateful I found you all.
B&E took the time to explain and recommend options to fix mechanical issues with my Hyundai at a very reasonable price. Im glad and very satisfied choosing B&E to fix my vehicle now and in the future. HIGHLY recommend this Auto Care. By the way they honor military discount!
Amazing experience at this shop. I normally don’t write reviews but had to for this place. Called at 2:30pm to ask about a service for my vehicle. They said to bring it in and they could do it that day. Got there at 3:30 they had me out of there by 5. Amazing prices as well. Can’t recommend them enough.Great staff.
Will be going back for all my vehicle needs.
I highly recommend this place. My wife and I took our CRV here to get repaired. Bryan was our mechanic. He was honest, nice, fast, and efficient. He made sure we had the vehicle in a day because I was leaving for a trip out of state. I can’t say enough about how we appreciated him. The price was good too. Bring your vehicles here.
Bryan and his crew did a pronominal job with my 07' Tacoma. They fixed my issue in less than a week where another shop had it for a month and only created more problems for bryan to fix. The new drive shaft and lift is perfect my truck hasn't run this good in a very long time. Thank you guys!
My Dodge Dakota (2006) was transitioning into "limp mode" whenever it was driven more than a few miles. I could not get it to remain in higher gear long enough to drive between work and home. B&E Complete Auto care diagnosed the problem as a bad seal inside transmission, and advised I rebuild or replace the transmission. The costs were similar, so I had them install a new transmission. I felt that B&E worked hard to protect my interests, and the results of their efforts is my truck works as well as it did coming off the assembly line. They also replaced my AC with a new AC kit. KUDOS to B&E Complete Auto Care.
I recieved polite and efficient service from the mechanic Bryan today at B & E. It’s no wonder that NAPA recommended this shop. Not only did the mechanic call me back right after our phone call dropped, but he assisted me by providing the part number that I needed before bringing my car to the shop. Even more, I called B & E over the weekend and Bryan was very responsive and willing to complete this installation for me the same day, which was a Saturday. Very honest, quick, and kind service.
I brought my tahoe in with a brake problem and found out it was much worse off than i thought it was but Bryan went the extra mile working past closing to insure i had a safe vehicle. The pricing was great and the customer service even better. I highly reccommend.
Bryan went above and beyond when our vehicle broke down almost as soon as we moved to town. He was quick to diagnose and fix the issue even working way into the evening. He was very very knowledgeable and willing to go into detail to explain what happened in terms I could actually understand. Highly recommended.
Are you looking for a honest and reliable mechanic? Bryan is the one! He took care of my two cars (Toyota and Nissan) He knows a lot about cars and explains to me very well until I fully understand. His business buddies seemed nice as well. I 120% recommend him and his services!
Bryan was my mechanic for years, even before he started this business. He is always fair, to the point, and honest. He will never try to charge you for services you don't need, and will give you honest assessments and pricing. Without him, my 99 Sienna would have died long ago. Absolutely dependable and thorough. Don't let his young age fool you, he can work circles around more experienced mechanics any day and you'll never find a better caretaker for your combustion powered friend. He will treat your vehicle even better than his own because he cares about quality service and helping people. Don't be afraid to bring him basically anything with an engine, he can do it all and used to specialize in dieses.
Bryan did a great job on my truck. The truck had to be in his shop for several days, and Bryan kept me up to date on his progress. His price for the work I had done was very fair.
Veteran owned and honest work. I brought my 2004 LJ Jeep Wrangler in for a 3" lift. Sturdy work and fixed a few things I didn't even know of existed for my off road experience! Bryan is awesome! Highly recommend!!!
I had a motor and transmission put in my suv. They were in constant communication with me the whole time. For the amount of work they did to my suv I found the pricing VERY FAIR. This is not your run of the mill garage they are honest, knowledgeable and straight to the point. They will not Nickle and dime you. So check them out
Wow I am absolutely blown away by the customer care and the speed at which my car was worked on. Everyone is very friendly and professional and the prices are incredibly reasonable. While I hope my car doesn't need work again anytime soon I will definitely be coming by again if I do.
6577 George Washington Memorial Hwy, Gloucester, VAAuto parts store
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