This rating is based on customer reviews, inventory size, pricing, and service quality
Doughton's Auto Services Inc in Rocky Mount, VA earns a strong 95/100. Reviews praise honest, friendly service and fair pricing, fast turnaround (same-day help, worked-in inspections, towing to diagnosis), and knowledgeable techs who stand behind repairs. Customers note professionalism, clear communication, and occasional courtesy rides. One outlier reports a costly, month-long delay with issues persisting, so experiences aren’t perfect. Wait times are usually short but can spike. Little is said about parts variety, yard organization, or ease of finding parts, so those remain unclear.
Address:
2085 Crooked Oak Rd, Rocky Mount, VA, United States
What clients say about Doughton's Auto Services Inc in Rocky Mount (VA)
Plugged my tire when i got a hole in it. Fast, cheap, nice friendly guys, they been there since the 70s. I'll keep going anytime I'm in the area. Thanks guys!
Doughton's is a wonderful family owned auto shop with friendly, caring employees. I appreciate their honesty and integrity. This will be our go-to place for any/ all our vehicle needs.
I was really in a bind, having only one car. I needed spark plug plugs, an engine coil and a state inspection. They were able to get me in and finish the job in one day when other shops in my area were saying up to a week and a half just for an appointment. They were friendly, honest, quick and affordable. I appreciate Doughtons so much for helping me. I will definitely use them again!
Great help and they stand behind their work. I needed a water pump and even though I didn't have an appointment they took my truck in and got to it quickly and got my truck back to me.
Good, honest service! And not expensive! Do not think you can go wrong with them! Just good honest people! Everyone in the southern part of Franklin Co. trusts them! And they know their way around any vehicle!
Quality Auto Care Provider-Excellent Service Doughton's works with me to help with any automobile care needs. This time they worked me in for a state inspection and overdue oil change. I trust the technicians and I know the owner operates his business with integrity. Highly recommend this business!
They charged me 1300 to fix my car cause it wouldnt crank and leaking coolent I get it back it still dont crank and still leaks coolent then on top if it all it took a month and a week every time I call oh Jimmy put of town Jimmy buying a car like what dose that have to do with me got to smiths tire way better
Jimmy and Rita are great people to deal with. They did my repair in a responsible amount of time. And took me home while they did the repair. I rate them as a 5-star. Also have competitive prices. GREAT FOLKS
My Kia quit running along the road and Doughton's sent a wrecker and took it to their shop then diagnosed the problem. They ordered parts and quickly had it running again. I never expected it to run again and was glad not to have to buy another car. They really know what they are doing.
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