Alonzo has been our trusted automobile expert for all of our vehicles for over 35 years. We are made to feel like family, and have followed him faithfully, no matter the distance. In fact he has cared for my wife's absolutely favorite vehicle of all time for the past 26 + years; keeping it in safe, running order, and, even after all the mileage and years of use, it still obtains the same mpg as when new.
Whether it be maintenance , unbiased diagnostics, or repairs--he does it all to exacting detail--as if he were the owner of the vehicle in service. When the work is done, it is done right, and always at a fair price!
In addition, Betty and the service team’s customer service skills are top notch!
We have traveled many miles and across state lines to obtain Alonzo's special skills and services , and he has always gone the extra mile on our behalf. He knows how to create life long customers.
These folks are amazing. My friends car had a brake caliper seize up on the way to Bennigton. Bissons set their other work aside and were able to make the repair so we could get home. Super honest and courteous folks. Very highly recommended!
Honest, skilled, personable people with very reasonable rates who love our republic and treat anyone who strolls in, even strangers like, like family. What more can anyone possibly want?
I wholeheartedly recommend going to Bisson Repair for any issues you may be having with your car over ANY other place within a 15-mile radius. Here’s the experience I had.
I had an issue with my engine cylinders misfiring and went to countless shops in the Williamstown and North Adams area. Some places changed out parts unnecessarily; others recommended I go to the dealer; and others performed “repairs” on the car that frankly led nowhere - I was stuck with this issue for nearly four months.
Then, I went to Bisson Repair, where Alonzo quickly diagnosed the issue, moving a potential faulty part from cylinder to cylinder to verify that it was indeed the problem before proceeding with the replacement - and charged a fair price by any metric. Sure enough, it was, and my car no longer has this issue anymore.
The thing I most appreciated, too, was the fact that I didn’t have a ride back home, so Alonzo offered to drive me the way and pick me back up when the car was fixed - a real act of kindness. Not only that, but he and his team are also extremely knowledgeable, reliable, trustworthy, and simply know how to solve the problem. Don’t waste your time going anywhere else; just go to Bisson Repair. Seriously.
I just wish I found this place sooner.
Bring my cars here everytime and its done right and professional. Recommend to anyone very good people. Alonzo had gone above and beyond for my whole family
Honest, fair prices. Genuine people who work here. They don’t try and push stuff you do not need. You want amazing service, go here. My family goes, we drive to Pownal to get the work done
The only place that you should consider taking your vehicle. I cannot be happier making this my go to auto repair.
Edit: I'm literally crying at how amazing Alonzo is, in fact everyone there has been above and beyond Awesome! Highly recommend
Alonzo and his staff are talented and committed to great customer service. I have used Alonzo to service / repair vehicles for years. He is the best mechanic that I have ever used. I have recommended him to everyone I know. He finds economical solutions to repairs that a dealership will over charge you for.
My family has been bringing our cars to Alonzo for over a decade now. To this day, even after moving states, I always hope I’m visiting family in VT when I need work done on my own cars because this is the only mechanic that has my full trust. Thanks Alonzo!
Bisson's was recommended to me by someone I trust, a longtime service advisor at a big Albany dealership, and they exceeded expectations. Alonzo is so mellow and laid back, and got the work done faster than I'd hoped while charging less than you'd ever expect. I had a number of things done, but I think they charged $14 to remove the heat shield I'd partially ripped off on a dirt road. The only reason they don't have a line out the door yet is because word hasn't got out yet.
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