Computune Certified Auto Repair in
Provo (UT)

Called after hours and got a response back moments later and was able to get things taken care of before my deadline the following day. Phenomenal service!

We miss Jeff. We used to take all of our vehicles here, and he always did fantastic work. Jeff was professional, reliable, and someone we trusted with every vehicle we brought in.

Had to get my oil changed but was short on time since I was on a lunch break so I called beforehand and asked if they could make that work. I was told they'll have a bay ready. I was there couple of minutes later. Checked in but 40 minutes later my car was still parked and not taken in. Told them I need my keys back because I had to leave, after some excuses without making a slightest effort to apologize got those back. Got into my car, went over to Jiffy Lube in the same parking lot and was in and out of there in 20 minutes.

I received Very kind, flexible, and accommodating customer service from this facility. And Emily and I shared pleasant chit chat, as well :) Also, their prices are very reasonable, fair, and competitive! And they seem to do really thorough and comprehensive work — which I gather based on how detailed and in-depth my 48-point vehicle inspection was, that even provided me with very helpful photos that I could refer to for greater context!!

Took 1 hr 45 min to do an oil change and I had an appointment …. When I brought up the fact that it was taking a long time multiple times, they did not apologize. They said it’s because they didn’t have the oil in stock. Perhaps they should ask which type of car I have before I bring it in so they have the oil in stock for my appointment.

They stripped my oil pan drain plug and then charged me to replace the entire pan. Turned into a $500 oil change. I just don’t trust them after that and won’t be going back.

The woman I spoke to on the phone was friendly and accommodating. The service to replace our alternator and battery was fast and professional, and they were willing to work with us on price given an emergency situation and a tight budget. I would gladly recommend Computune to anyone looking for amazing service in Provo.

Very friendly staff, gave me helpful information about a part that would give me repeated problems in the future because of the make of car - now I know more than I did before! They were super helpful in making sure I understood all the issues that needed to be resolved, but I didn’t feel pressure to get them all done right away (because I was on a tight budget). Got done what needed to immediately, and let me know what I should look out for in the future! Also, super amazing deal for oil change; with a coupon I got in the mail, it was the cheapest oil change I could find!

I gave 4 stars instead of 5, because it took so long to get the part in. I would still take my car here because they are pretty darn awesome, and kept me updated. I took it in on Friday for diagnostic testing. They let me know that day that an air hose needed to be changed, but I didn’t get it back until Wednesday. Emily was great, and I appreciate the mechanic that worked on my car.

*Copying and pasting after deleting my only review for this establishment to protect my personal information that was doxxed by this establishment without me or my wife's permission because they were upset with our 1 star review from our two Google accounts. One for poor service and high costs and my wife's review was based off her phone call and poor customer service with one of the employees. We did ask the business to remove our names but we had to put matters into our own hands and do this. BEWARE: They have a lot of time to argue and make 1 star reviews awkward* I went to Computune for a basic oil change, and while I was there, I asked about replacing a couple of lightbulbs that I had already purchased myself. They told me it would cost $170, which I questioned, but I’m a full-time medical student with crushing debt and no time or energy to argue or shop around. I agreed, assuming the job would at least reflect the price. I wasn't aware at the time but it SHOULD HAVE TAKEN about 20 minutes total, however we were charged for an HOUR OF LABOR PLUS AND WE WERE CHARGED for the parts we provided. I was at the shop for almost 3 hours with an appointment which was also a huge waste of my precious time. I left feeling completely ripped off. It was a simple job at an outrageous price. Later, my wife called to express our concerns and ask for help and spoke with Lin, the person who had helped me. He showed no empathy and just blamed their pricing system without taking accountability that there are definitely ways to adjust the quote after a job, as if that excused the lack of fairness or transparency. There was no sense of accountability or basic decency—just a cold transaction that left me feeling taken advantage of. I won’t be going back, and I hope others think twice before trusting this business with their time or money. *Reviewing here because I accidentally reviewed on my school account*

Update 6/20: CONFIRMING THAT GOOGLE POLICIES ARE BEING FOLLOWED. I feel that I'm being harassed. THANK YOU. Would give 0 stars if I could. Posting separate reviews from two individuals based on your own personal experiences does not violate Google’s review policies, as long as: -Each review reflects a genuine, first-hand experience -They used your own Google accounts -The reviews are not duplicates or copied content -There is no incentive or coordinated effort to mislead or manipulate the business's overall rating. -- There are serious consequences for a business to share customers' personal information online without the customers permission. This company blatantly did this in their response to my review. So I have deleted my previous review to repost in order to protect my personal information even though I called Computune to ask them kindly to remove my name and accusations. 6/11/25 update: The Computune Google review owner responded using Chat-GPT accusing me of using fake identities to write a review. I want to point out that an UPDATE to my review is not a repeat review. So do not think this is another review. Customer Politeness ≠ Customer Satisfaction. I want to add that even if someone agrees to a service does not discount the corrupt practice of price gouging your customer base. As I stated in my review there was transparency here. I have seen multiple year make and model lightbulb replacement videos where while teaching someone to replace their light bulb takes 10 minutes max to replace. Logical fallacy in trying to justify that SOME VEHICLES, NOT THIS ONE SPECIFICALLY do take more time because they are more complicated. Our vehicle was not the case and instead of offering to change the price for the labor time that it actually took and not charging us for the bulbs that we replaced, this crooked business decided that charging an outrageous price was justified based off of some niche predicted labor cost. My husband and I are two individual people who experienced two very different customer service experiences and purchased two services. This does not violate any policies. I'm sorry to say this company can still not take accountability for poor business. I further argue my case that you will find better service elsewhere. Computune, stop poking the bear, I have not reported to BBB yet. 5/18/25 update: I received a personal stamped and handwritten card " thank you for your business and letting us earn your trust" in the mail from this company. Not sure what the intention was but certainly not the usual practice. Trying to feel like it was meant with good intent but given my review and their high response rate to their reviews it feels a little off. Needless to say, the card did not offer any future discounts or reconciliation for the poor exchange from earlier so it served as a reminder as to why I will not recommend or return for service. I'm sure there are wonderful employees here, just takes one bad egg to ruin a customers experience. .... We went to Computune for a simple oil change, and my husband asked about replacing a couple of lightbulbs we had already purchased ourselves to see if they could replace them while they had the hood open. In addition the the cost of the oil change they stated the price for the lightbulbs job—$170—which he questioned, but as a medical student with heavy debt and zero spare time, he didn’t have the energy to dispute it or go elsewhere. The job takes 20 minutes max, yet we were told it would take 30 minutes per bulb so we were charged an hour of labor and for the parts we provided. It was a wildly inflated price for a quick, simple task, and we left feeling completely taken advantage of. When I called to share my concerns, I spoke with Lin, who had helped my husband. He showed a huge lack of empathy for anyone but himself, only citing their rigid pricing system with zero human consideration. It was an awful experience that felt more like a cash grab than customer service. We won’t be returning, and I hope this helps someone avoid the same situation.

I had to get my battery replaced the other day and these guys were prompt and able to do it on the spot. My car started to run a little rough after they did it and it caused me a little concern, but they explained to me that this is common because the internal computer has to reset itself after changing out a battery. They told me to just drive it for a few minutes and the problem should correct itself. That put me at ease and sure enough, they were right. It runs like a gem again.

These guys were honestly so awesome! I normally dread going to a mechanic shop and having people tell me things that I don’t understand and telling me what I HAVE to fix on my car. But these people were so different! I had a wonderful experience! Their assessment system is so open! They provided as much upfront information as possible and then let me decide what I wanted to fix or save for later so that I could budget it into my plans. They definitely earned my loyalty! Great option for students especially! And they worked seamlessly with out of state parents! ⭐️⭐️⭐️⭐️⭐️

As usual, my latest visit to Computune in Provo was fabulous!! They give you detailed results from their diagnoses, then they do exactly what they say they will. No padding whatsoever. Reasonable rates, flexible scheduling and always-great people!! Been going there for years; plan to for years to come!!

The office personnel is awesome. Kind, friendly. Service department is professional, prompt, on time with very competitive prices. I decided to leave my vehicle there but needed a ride home. The technician Zack drove me home and picked me up when they completed their work. Zack is very courteous and attentive driver.

They were so awesome! Very honest and pleasant people! They squeezed me in when I was in a bind and we’re willing by to stay a little longer just to help me out. That doesn’t happen very often with businesses anymore so I was incredibly grateful! Great place to get any repair you need and a new registration!

Computune is top notch! Their employees are all friendly and knowledgeable! I felt very comfortable there. They took the time to explain things to me as well. The entire experience was awesome and I'll keep going back!

I am so grateful Computune was able to look at and diagnose my trucks issues immediately upon arrival. I was traveling across the country with three big dogs and a busted radiator. They were extremely accommodating with my dogs and I. The radiator was ordered that evening, arrived early the next morning and was replaced that afternoon. I was back on the road in less than 24 hours. I am very impressed with the quality of work done. And it cost me about a hundred dollars less than I was quoted. If I lived within a hundred miles, Computune would be where I would take all of my vehicles. I made it home to TX safely with my truck performing better overall than before it's journey from WA began. Thank y'all so much!

Great Service! They are super nice and honest people. Got an oil change and emissions done within an hour or so. They even got me registered with the state right then and there and I got my stickers.

They have a great sale on oil changes right now! Though the wait was a little longer, I really appreciated how they didn't try and convince me to fix all the minuscule things on my car that day. Other oil change places really sell that they can do it that day for a certain price, but those at Computune simply listed what maintenance I needed and listed their prices but didn't attach any strings with it. Overall great service.

They’re nice folks here and do a good job overall. Easy to reach and easy to schedule with them too. Got a great deal for an oil change — they occasionally run solid promos if you’re signed up to get their texts! Some jobs and repairs are more costly than they may be elsewhere, so if you’re looking for lowest cost, do some shopping around, but they’re a solid option for reliable car work in the Provo / Orem area.

They were quick, friendly, and honest. I am very satisfied with their service! I had a bolt in my tire causing a flat tire. I was able to take it in and they showed me how much it would cost if it could be patched before they took it in. Which was really nice, because I knew how much it would cost. They were able to get me in pretty quick and it only took about 30 minutes. And they even put up my spare tire under my truck for me. I would recommend Computune, if you are looking for a good local honest mechanic.

Super great service! My car was in and out in a day. They also knocked a hundred bucks off the price they quoted me, just because they said they found a lower price. Super happy with them! Will definitely go again in the future!

Cost allot, but the job was done well. I am no longer having to fear driving my car cause they done the job of fixing my breaks and some other problems so well that I won't go anywhere else as I would prefer to always have a team of people who do a great job and take pride in their work. This is what keeps people coming back despite prices being a bit high. The guarantee that the money spent gets the job done right and done right the first time. Thanks so much to the team at Computune who did a great job on my car. I recommend them to anyone. 😄

It was so easy to set up an appointment online just the night before! When they were ready to work on my car, I received a message with a link to a list of services they offer that I could accept or reject on top of whatever I came in for. The list had prices for each item and a job total, which was very transparent and upfront! After filling out the form I received a message that they would get started on my car immediately, which was great to know as I was out and about and not sure when it would be done. The staff was very friendly and kind to all the patrons I saw that day. Overall a very good experience! I was happy with the pricing for the jobs I selected (oil change and tire rotation) but I might not utilize their other services due to higher pricing.

I’ve been taking my cars to Computune for years and they’ve been doing a great job. Plus it’s always nice to come in and talk to Corey and Craig about project vehicles or whatever else. It’s no surprise when I found that my recently purchased Tacoma‘s frame was rusting from the inside that Craig did a great job cleaning it up. The times I went in and talked to Craig, while the work was being done, he was busy cutting custom fit pieces and making everything look great instead of just throwing some steel plates on and calling it good. He also took the extra time to clean up some squeaks in my back bumper setup free of charge.

I live just north of Tooele and I drove 75 miles to Computune because they gave me an incredible quote on tires for my Jeep. Saved me almost $500 over my local shop. The service was professional and friendly. I will be back.