What clients say about Basin Recycling in Vernal (UT)
I think u need to put Trevor back in charge of the vernal yard he did a lot better job at it then John does. Trevor has always helped me and give me good prices on stuff he does a excellent job.
We had a metal bin delivered for a clean up of our property. It came fast, was picked up the day I called and who doesn't like cash for scrap metal?! They are super friendly and so easy to.work with!!!
Horrible customer service. Onwer or head manager came out and made problems with me for a little bit of trash in a 55 gal drum that's been collecting peoples aluminum cans. I guess someone tossed in a bottle of piss with the cans. I had no idea about it, but it is was it is. Dude needs a server attitude check. Ive even call the local athouritys to get me my payment from the business. By the time they showed up they closed up and now I must pick up my payment from them latter with a police keeping the peace. Also to insure my payment is in full. Be careful with this busimess. They not so trust worthy to give you your full weight in payment. I looked up what market price is and they cut it in half not even checking what's being dropped off. They take tiers and I'm not sure they do the correct math. Be sure to know your own weight and to make sure ypur not being jipped. Not happy.
There is something seriously wrong with the new management at this company. We have done business with them for years and they were always fair on their prices. That has come to an end!!! The last load we took in, they gave us .20 per lb. When I found out the price we were paid, I called a couple other places to check prices. They were paying 1.30 to 1.50 per lb. for the same wire we took in... DON'T GET RIPED OFF LIKE WE DID! We lost over $600 in value.
I called to have a bin picked up it took them more than month to get it. Paid half what was worth because I had the bin to long. Driver were extremely rude and the manager, i think his name is Richard and he has no idea what customer service is. I know I will never use them again. Montgomery recycling will be my new recycle company. I hope that people will really pay attention to what they are paying you for. Because I'm sure it is not right. If I could it would be a -5 stars
Not sure why some say slow pay and cheaper than anyone in town I have traded to both and my wife’s family has used them for years they have always paid cash the day we bring in and at least 45 days on a bin but scrap prices are touch and go that’s for sure
This place is awesome your in and out in a hurry and they seem to have competitive pricing if you have questions or concerns they always seem to have someone to address them in a timely and friendly manner!
Website
