What clients say about Action Towing in Marshall Ford (TX)
Joe did a long haul for me and brought me my pick up full of stuff from my move! Professional- respectful- will definitely call him first if ever needed again! Thank you Joe🤩
Heavy lift. I was broke down last night and Bill w/Action did one amazing, professional job getting my rig and trailer back to the Ryder yard it belonged in. I can't say enough about Bill. I recommend these guys for anything towing related.
Hydroplaned off of I - 20, and chose a wrecker instead of going through AAA like usual due to thejr slow response time. Eric was super kind, quick, and even made sure my Tahoe was okay to drive, as well as letting me get on the road before he himself left. Time is money, but my experience was worth it!
Broke down in neighborhood drive way with gooseneck trailer. Riley loaded the truck then skillfully maneuvered the trailer out of a tight spot without out any issues. They hauled the truck to a shop. Great professional service at a fair price.
Got a call from Joseph Evans with Action Towing in Marshall, Texas, on Thursday morning. He had a situation involving a tractor trailer with a cast-iron part that needed modification and welding.
Joseph knew exactly what needed to be done to get the driver back on the road ASAP and had no problem clearly explaining the procedure. He was extremely knowledgeable—not only on the Diesel Mechanic side, but also on the welding side. He provided all the necessary information so we could have the correct consumables ready before the part was delivered, allowing us to make the required modifications and repairs efficiently.
It was definitely a pleasure working with Joseph and Action Towing.
Joseph showed up under an hour, diagnosed the problem and resolved it and got us back on the road. Joseph single handedly saved our trip, if I could leave 10 stars I would!
A called action Towing on Christmas Day coming home with the family and dogs from Dallas stuck on I 20 close to Marshall. They sent their driver Kyle out. He was there in 20 minutes or less. Had the car loaded on his trailer in about 10 minutes very quick very efficient and knowledgeable. He took us home and helped unload. The dogs was very considerate. I would highly recommend this company at least I know for sure Kyle is a great guy. We had a nice visit with him driving home.
Called these folks this morning a 7:55a. Spoke to a woman and told her I needed to get my truck towed. I said how much is the quote? She ask me where the truck was located and where was it going? I told her at the TA in Greenwood and it was going to Volvo which is two miles up the street on the same road. She said it was $215 an hour so it would be two hours because they have a minimum. She proceeded to say it would be a fuel surcharge and if I was using a credit card it would be an additional 3%. She said and I quote it will be right under $600. I said ok since that was inline with what I would generally pay but she told me to call back in 5 minutes to schedule when the office staff would be available. My trucks have been out there in the oilfield for years. I spoke with the tow driver and he said he sent me the payment link. I go to pay and low
and behold it’s $974. I call the office and another lady proceeds to tell me because they are coming from Marshall that is going to cost more, a minimum of 4 hours. I said why was I quoted under $600? I told her the specific numbers I was given and she didn’t even dispute them. I told her what I was quoted and she told me that didn’t matter. She told me she called my driver, who doesn’t own the truck and told him what it was going to cost and she did not. My driver said he also knew what tows cost because we had to get towed from a well one night with no air to the airbags so the tow truck driver had to take the drive shaft off and it was still less than $600. He would’ve called me immediately if it was more than I was quoted. Be careful when dealing with this company. This person was very unprofessional. She tried cutting me off several times. The only reason I called them was because my normal toe company wasn’t answering the phone. Never again. Don’t use these guys if you don’t want to get cheated. They don’t stand behind their quotes. TBH, all the companies I have dealt with in the area have been really good but this one was not on the up and up. I have about 30 friends that drive in the area and will be texting them all and having them spread the word to all of their drivers. Don’t do it!
We will a deer at 5:20 p.m. on 12-1-25 call insurance it was gonna take 3 hrs to get a tow truck! Then it canceled so they were looking for another. We decided to call one ourselves and Action towing had WILL there in 30 mins. This young man was a pleasure, was fast and very considerate young man! I will give them all my service when in the area and anywhere else they service! Thank you Will! You are a true value to this company
Beyond incredible company!! Had a double flat in my big SUV with my kids at 10:30pm and they came within 45 minutes, dropped us off at a hotel, took the SUV to their locked lot, picked us up in the morning, and towed the SUV to a tire shop all by 8:30am. The gentlemen who helped were so kind!! And my SUV had no damage in the process.
My car quit on the way home from a road trip. Bubba and Shelley stayed late to hook up the scan tool to see what the problem was, drove my car to ensure all was working so I could get on the road. Such lovely people who truly helped me in a time of need. Thank you so very much!!
Kyle and Tiona was so nice and very understanding. They helped me out in the best way possible. I honestly don’t know what I would have done without them . They were such a blessing to me . And I just want to thank them and let them know they i couldn’t have done it without them .
I got broke down and Joseph went to the dealer for the correct part and came to rescue me with 2 hrs ! I was back on the road in no time ! Great service I recommend to anyone
The mechanic jake was very knowledgeable of the engine and def system. Doug the tow truck driver was awesome, he got hooked up and road ready very fast. They both showed up in a very timely manner
We had an issue with starting the truck. They came and find out the issue. There were air in the fuel line. The mech helped us to remove the air and find out the problem. The fuel pump was falling apart slowly. Also, there were air leak from air bag. So he replaced the air bag and helped to run the engine.
The price is fair and it was cheaper than other RS services.
Highly recommend
Action towing is one of the best companies I have interacted with in my time driving. They were hired by my employers to take me to a dealership when I got a break down. The driver Dallas put the professional in professional driver and operator, was very friendly and got me to my destination safely even after we got cut off by a hotshot. Thanks again
Had a breakdown & needed a tow. Doug came out. He's a great guy. Very fast & efficient. Took me & the truck where I need to park to get serviced. Very pleasant demeanor. He made sure i was content with the service he provided & felt safe before he left.
Thank you.for all you do 🫶
I had an unexpected breakdown recently and reached out to this tow company—so glad I did. Joseph was incredibly helpful from the moment he was put on. He was professional, calm, and made a stressful situation feel much more manageable. He coordinated everything quickly and kept me informed throughout the whole process. He was honest with what my vehicle had going on, even helped me get to a hotel for the night and picked me up to get my vehicle when it was done.
Riley, the tow driver, showed up promptly and got the job done efficiently. He was polite and handled my vehicle with care, which I really appreciated.
Overall, the experience was smooth and far better than I expected thanks to Joseph's attentiveness and the team's reliability. Highly recommend if you ever find yourself needing roadside help!
Huge thanks to Jerry! What we thought would be impossible, he made it look easy. He knew what & how to do it! Told us some cool stories while we waited & even dropped us off at our hotel after all of it. Would 100% recommend this crew!
This is the first time I cannot find solid words to express my experience with those gentlemen’s
truck broke down. coming out of Shreveport
I expect to get ordinary every day service
But I got treated as a family, and I felt I was visiting family members in Texas
They worked with me even on the price
They sacrifice their off time to rescue my truck
Thank you, action, towing for restoring faith in the trucking industry . And thank you for your sense of hospitality.
And a special shout out to the lady that operate phone calls and to
Joseph,Dallas,Doug and Kyle great team to work on your truck
Mission accomplished .WHOAAA
Shout out to “Action Towing Marshal Texas”!!.
Mr.Doug….U DA MAN lol 😂!!
The company truck I was driving dumped the air thru the dryer in the middle of my turn,by God’s grace I was able to get it out of traffic on the overhead pass. The company called “Action Towing “ who dispatched Mr.Doug
Just like “Ragu Sauce”….Everything we needed was IN THERE!!! In his tool box Literally!!
He had all the contact numbers to get the part we needed and now “Truckn Again “!!
Thanks Action Towing…..Yawl take it easy,I’ll catch you on the Flipside……They call me the “Blue Diamond 💎….. N I’m bac QUIET….shhhh 🤫!!
I just had an excellent service provided by these guys. I needed my truck to be towed, and they sent a driver right away. Doug is the driver, and he was very professional and competent. I would recommend them to anyone. The rates are reasonable.
Awesome guy Jerry was great. I would definitely recommend him to others. Very understanding when the auto repair guy tried to take advantage of me and my vehicle. I would give him 10 stars 🌟 🤩 if o could. This man deserves a raise for such a great job. Keep up the good work and thanks for being so kind Jerry.
I called Action Towing when our truck and trailer got stuck on soft ground after a heavy rain. Bubba and driver, Eric, saved our day. Eric showed up quickly and used his expertise to safely pull our truck and trailer out. I highly recommend Action Towing for all your towing needs! They are friendly, fast and highly experienced.
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