360 Degree Recovery Services Austin's wrecker service in Austin, Texas, exceeded my expectations. When my automobile broke down on the highway, they helped me out. Their staff promptly moved my car to a secure spot and promptly dispatched a tow truck. Their expertise and demeanor made me feel comfortable in a challenging situation.
It's a dispatch service. Towing and Going actually came out to pick up the car. I tried to drive my 84 Bertone X1/9 to Austin from Brenham for a meet up and suffered a catastrophic coolant leak. This was the least expensive service back to Brenham.
Despite my extensive experience riding motorcycles, I was unsure who to contact for help after a severe accident left my bike in ruins. Luckily, a friend recommended this Austin motorbike towing service, and they were exceptional! The crew ensured my bike was delivered safely, and the driver was incredibly kind.
They are LIARS!!!!!! Horrible, Horrible, Horrible service, I normally don’t write reviews because i like to solve my problems that arise with the company, but this company is horrible, and their services are horrible I initially called them and ordered a tow truck, they said they will be where i was in 30-40 minutes, guess what i called them 5 times and they said that their tower will be there soon and he still hasn’t come, its been more than 2 and a half hours and i am still waiting for the tower to come. My suggestion avoid this company at all cost. I am stuck in the side of the road.
My car idled and I had to get towed this weekend, this company not only wanted to charge me $750 (when every other company charges $250) but also demanded that I send a picture of my credit card! They of course only let me know I needed to send a picture of my credit card after a hour had passed and they told me they were on their way. How insane is that?! Do NOT even call them. TIP towing and Cintex are much better options and not scammers.
Had the misfortune of using this company to tow a broken down fleet vehicle. Was told it would be a 30-45 minute wait and that they would send a receipt via email when service was complete. The tow truck driver got incredibly lost, even though he literally rambled off the correct address - 160 FEET away from dropped pin. We had to wait 2 1/2 hours (it was 100+ out) and when I called the next day, to request the receipt and inform them that we had to wait 2 1/2 hours, Cesar responded with "Well"? Not "Hey I apologize" or any kind of apology for that matter.
If you want to talk on the phone and navigate a random tow truck driver for 30 minutes, wait 2 1/2 hours in 100+ temps and not even get an apology call 360 Towing "Solutions".
Although I've been riding motorbikes for a long time, I had no idea who to call for assistance when I was in an accident and my bike was completely destroyed. Fortunately, this Austin motorbike towing service was suggested by a friend, and their crew was fantastic! My bike was delivered safely, and the driver was really kind.
I called Same Day Towing Austin because I had a flat tire and was stuck on the side of the road. My car was back on its wheels in no time after they arrived, which was within 20 minutes. The cost was really affordable, and the driver was kind and competent.
I required the services of a towing company and found this one listed online. Upon reaching out to them, a driver promptly arrived within 30 minutes to assist me. The driver conducted their duties with efficiency and professionalism, ensuring the safe transportation of my vehicle to its intended location. I am extremely satisfied with the exceptional service provided by this company and highly recommend their services.
When my car stopped working in the middle of nowhere, I thought my life was over, but then I found this towing company in Austin, and they helped me out of a jam! It was great that people in Austin, Texas, were so nice and helpful to one another. I just wanted to offer my sincere gratitude by saying that you guys are awesome.
I needed a tow truck to transport my classic car to a show in Houston, and Same Day Towing Austin came through for me. They provided a clean, well-maintained truck and a skilled driver who took great care of my vehicle. The price was a bit higher than I expected, but it was worth it for the peace of mind.
I recently used 360 Towing Solutions in Austin for my car troubles and I couldn't be happier with the service I received. The team at 360 Towing Solutions was prompt and professional, they arrived quickly and were able to tow my car to the nearest repair shop. They also provided me with a great deal of information on the process and the cost which helped me to plan my budget.
When my car broke down in the middle of the night, I called 360 Towing Solutions Austin and they were there within 30 minutes. They were very professional and got my car towed to the nearest service station. I would definitely use their services again and recommend them to anyone in need of a tow in Austin.
When our car broke down on the side of the road, we called this company, and they came to tow us to a safe location in less than 30 minutes. We were grateful for their assistance and found them to be respectful and professional. I heartily advise anyone in need in Austin, Texas, to use their towing service.
We were very happy with the tow truck services your business provided. The driver was prompt and extremely professional. He was very helpful in unloading and parking our car in the garage. Without a doubt, we'll use your services once more and refer our friends to you.
The diver was really sweet and nice. The problem is the office representative who I think is the owner. My car stopped in apartment complex parking lot and eventually the truck he brought was too big so the driver called the office in front of me to explained that I will need a smaller truck for the service. The officer called me and lied to me--He told me that my car is located at the alley way and since I did not mention it I am going to be charged $89 service fee. I will include pictures that will clearly show that my apartment doesn't have an alley way. Furthermore, I was present at the time of the driver's call with the owner and not once with the driver state that my car is in alley way, only that his truck was too big for this parking lot. I just explained repeatedly that my car is in apartment parking lot not alley way and I cannot pay for service that I did not even get. He yelled at me, constantly cut my words and just hang up. Now someone is going to reply to this message and say they "extremely lament" my difficulty, but let it be known that the representative hung up on me after being extremely rude through the entire process. Down below is the parking lot. When we scheduled the towing he asked me where my car was parked. I said apartment parking lot, which I still believe to be quite the fitting name for the picture you see down below. Unless your car is sitting in the middle of an ocean sized expanse, I suggest you look elsewhere.
Absolutely HORRIBLE CUSTOMER SERVICE! They charged my card TWICE and never came to do the job. I would not recommend them to tow anything. The supervisor Tito didn't even apologize for such a poor job and was super rude when I called back in. Again, if you want your car towed do not use these guys they will charge your card and never come.
Had a truck that wasn't in compliance with our complex. I was only given one day to have it fixed or moved before they'd have it towed. Called 360 Towing Solution for a quote to tow to Taylor. Their price was lowered below the quotes I'd received from other companies. Saho with Towing and Going LLC was dispatched. From the first communication with the driver, pickup and drive to Taylor for drop off took a total of 2 hours. Very quick,efficient and friendly service. Kudos to all parties involved.
Waited with my 92-year-old father for SIX HOURS for a tow. The dispatcher repeatedly lied to me about how long we would be waiting. Repeatedly. He could have been honest but he was not. Unforgivable. Will not get my business again. Call someone else, not these losers, should you need a tow.
Desperately needed a tow this morning, and I called several places but never got a response. 360 Towing did a great job setting me up with a tow truck company and got me where I needed to go. Towing & Going were a great service, efficient, and made me confident I was dealing with professionals.
I had to wait some time, about an hour, but towers are always busy and need a lot of grace. After all was said and done, they were a great service.
Fake company posing as a local towing company. We hired them today and they said they were 30 minutes out. Well 1.5 hours later we are still waiting on the driver. Coming all the way from across town while we are 2 miles from their fake virtual office.
We were in a rush and should have known. Fair price. But just hate it when these marketers who have no real investment in Austin pretend to be local companies.
All they do is arrange the service with a local hauler and mark it up. Fine. Just don’t like the business model. Not again.
Had to inform the tow driver that my vehicle would scrape and needed to be lowered. After some inspection they finally lowered it.
Was quoted around $65 for a 4 mile tow. The actual tow was 4.6 miles and ended up costing $134 plus $10 to use CC. Double the amount for 0.6 miles extra???
Other than these issues the guy was pretty nice and drove pretty good avoiding the potholes.
Incredibly disappointed. When I called, I gave accurate information about my tow. I was quoted $89 for the driver plus an additional $35-75 for the 10 mile tow. The person I spoke with was pretty aggressive at getting my credit card number. According to the quote, my tow should have been $124-164. I was charged $291. This is truly bad business... the worst business. **Update - Owner response is misleading. They have not contacted me or done anything to remedy this situation of being overcharged $127. I would never utilize their services again, so that they can "prove it to me in the future," unless the current situation of being overcharged is resolved.
Same as other customers, was quoted a price and had to give credit card number in case I canceled (So they could charge some amount). Was called by driver who was on his way was told it would be $195. We were in need of help. Told him to come ahead. Nothing special about tow. Less than 15 miles away.
May 21, 2019: Worst experience ever! $89.00 for the service call & was told I would be paying an additional fee of $35.00-$75.00 for the towing charge. I was only 2 miles away from my home & was towed & charged $75.00! A total of $164.00! What thieves! It took 10 minutes to load my car on the tow truck & 5 minutes to take my vehicle home. This is the last time I use these guys ever again! Update on June 1, 2019: On another note this towing company called me to resolve my problems with them and was told I was going to receive a $30.00 credit and to my surprise I was charged another $30.00 instead of receiving a credit. This is incredible! Who really runs a company like this? Wow never again will I ever use this company or refer anyone to it.
THIS COMPANY IS A SCAM! I called to have my car towed 4 miles due to a flat tire. I was told there would be a $59.99 service fee, and the cost of the tow would be $75.99 plus any special equipment needed to tow my car. I was told that the total cost would be communicated to me by the tow truck driver. The associate took my credit card number to charge me then in case the service was canceled. When the tow truck driver called, he said it would be $250, which is a significant increase from the price I was quoted. I told the driver that this price was not reasonable, nor was it the price given to me by the associate. He was going to text them to call me back. They did not. I called 10 times and left voicemails, but have yet to receive a call back. It's interesting that I had no problems contacting them to schedule the tow, but was then unable to reach them when I had an issue. This situation is a gross example of the shady business tactics used by this company to scam innocent people out of money. The fact that they charged $309 to tow my car 4 miles is completely unreasonable. Please don't make the same mistake I did by calling this company!
won't let me post without stars, I rank them no stars. I do not recommend this company. Called for a tow, 2 hours later they show up. Waited in 100+ degrees. Driver tells me they called him 1 hour prior to getting to me. Dispatch talked so fast I couldn't understand the pricing that I had to have him repeat it several times to be clear of the charges. Tow driver was very pleasant and apologetic for the delay and that was the only good thing about this experience.
Good experience. The dispatcher was polite and informative. The driver was nice and new what he was doing. Sent me a picture when the car was delivered. I received a receipt via text. My only complaint was that the 35 minute ETA was more like an hour and 15 minutes.
Great actual tow service very professional, and polite, did a good job and took very good care of my motorcycle. But, do not request a truck if you are on the side of the highway and can't hear on the phone, because they charge $89 just to dispatch, then $95 to pick up your vehicle then $3 per mile outside of the city limits. Great tow service other than the dispatch company.
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