Haslet Auto Care in
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Address:13276 US-287, Haslet, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:76052
Working Time and Location
What clients say about Haslet Auto Care in Haslet (TX)
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Customer service was slightly below average, but not a big deal. They were pretty quick. The reason for a 1 star review though is that I took my car in for an oil change on September 25, 2025. My oil pressure alert notification came on today (January 22, 2026). Immediately took my car to a different shop and they said there is no new oil which doesn’t make sense seeing the sticker from Haslet Auto Care with the mileage still remaining until a new oil change is needed…. So basically they did not put new oil in my vehicle! Technician is worried engine might have some damage…
Jan 22, 2026 -
Went to Discount tire to get a new tire put on a rim. Was told it would take 2+hrs and would be after closing. Decided to go to Haslet Auto Care and they got me in and out within 15 minutes. Recommend Haslet Auto Care over Discount tire for any quick tire needs!
Dec 20, 2025 -
The guy who works there do not know what he is doing for inspection fail for 5 times and went yo another location in same day at another location now pass. Never going back. Used to fix my car and truck there now not anymore
Dec 19, 2025 -
Great service and overall experience! I was stuck in Haslet with a broke down car. I thought I was going to have to leave my car there for a few weeks since I live in Austin. They were so helpful and inexpensive. Highly recommend!!
Nov 14, 2025 -
I was going to take 3 cars there today and all three guys were rude especially the younger one. Acts like he has a chip on his shoulder. Many other places to spend my money
Sep 23, 2025 -
Hidden costs and unprofessional staff. They didn't even refill the fluids like most other shops do. I would not recommend coming here unless you don't mind half done work for high prices.
Aug 18, 2025 -
This is a garage not a service center. They work on cars here. Cars and trucks are dirty and thus the shop is not pristine. Prices are good and they know what they are doing. Be patient as they are usually busy. I highly recommend this place.
Mar 29, 2025 -
Please do not go to that shop. They don't know what they are doing. I went to that shop and spent $1,000, but my car stopped in the middle of the freeway three days after they "fixed" it. One technician replaced a part that was working fine. When I called, a different technician told me that my car still checking and that he didn’t know what the first technician had done. I told them I needed my car fixed because I had to go to work. In the end, I was left with a bill of over $1,000, and my car still broke down three days later. I do not recommend this shop
Mar 11, 2025 -
Went for an emissions test for car registration. Super quick and easy and the inspector was friendly. Went after work around 530 and was able to get in and out in about 15-20 minutes and didn’t have to wait. Very convenient!
Feb 25, 2025 -
Yesterday my husband called and made an appointment for me for 2:20pm. I get there and the dude seemed annoyed he had to take an air pod out of his ear, I brushed it off and I told him my husband made me an appointment for the time and he goes well we don't make appointments here. If you Google Haslet auto and click on the website it literally pulls up appointment times if you click appointments so we figured we had to make one. They got my car in no problem. I go into the building to wait and they come and get me. I get into my car and my tire is on 12 for the tire pressure which was odd because it was normal before I got there so I brushed it off. Luckily I make it home and my husband checks my tire out, he tried putting the air tube it and it's like something is jammed inside of it and the cap is missing, he put my tires on with the cap. He ended up calling today and asked if they checked tires of anything and the man who answered the phone just had an I don't care attitude and said we don't touch your tires unless you tell us, he was extremely rude, my husband knows for a fact that cap had been on there and it's extremely fishy on what happened. We are done with this place. Good thing he does the oil anyways, his jack just broke, but the guys here are rude. So good luck!
Oct 24, 2024 -
If you’re looking to pass vehicle state inspection with tinted windows this WAS where we went and where we recommended others. They failed me today due to window tint, although I went in with my windows down. Raising windows is not an inspection requirement. Funny enough they passed my husband’s just last month and last year they passed both of our vehicles which both have 5% tint. Tint laws are stupid anyway, but Texas will no longer require state inspections beginning January 2025. The whole process is a joke.
Aug 14, 2024 -
The "mechanics" are incompetent, and customer service is by far the worst I've experienced. I came in for an inspection, and they guy tells me in need to go to the DMV. However I say a previous comment state something about OSHA standards, I'll be filing a complaint against this establishment and I encourage you all to do the same. This place shouldn't be in business, and I aim to see that to fruition.
May 15, 2024 -
Took my vehicle here for state inspection. When I got there I had no one greet me at the shop and I walked to the “waiting area” and was passed by a worker who didn’t speak and then had to walk back to the shop as “waiting area” was empty and the same man who passed me was waiting. I told him I needed an inspection and handed my phone for the insurance, he was home his phone watching something on it the entire time. He told me the truck wouldn’t pass inspection with a crack being in the windshield, I said good to know and left. Turns out according to DPS website windshields are not an item that is considered for inspection, unless it impedes my vision (same thing you can get a ticket for). I called and explained this to them and was told as far as they knew windshields were to for inspection I said it’s on the Texas dps website, then he said if it goes all the way across, I said it doesn’t. And then he said you’ll have to take it somewhere else then I can’t get into this with you. So acknowledged I can take it somewhere else and be fine. (This vehicle has passed inspection with this same crack before). We will not come back for anything.
May 11, 2024 -
Took my vehicle to be inspected. They told me it did not pass due to the window tint being too dark. This wouldn’t be a problem however, i took my car to this exact shop last year and it was passed. Im not sure how or why they passed it last year and not this year when the tint has not been touched or changed since the last inspection. I took my vehicle to a different inspection place and asked that they double check the tint. Interestingly enough the tint was fine and the vehicle passed. Cant say i would recommend you take your vehicle here as these people clearly have no idea what they are doing.
Mar 26, 2024 -
I wouldn’t come here for anything but an oil change. I pulled up on Friday afternoon, there was only one other car in the garage, and they told me they’d take mine as soon as they finished the other one, and they did. Although, it took them an hour and ten minutes to change the oil on my Yukon. I brought my Malibu up there today for transmission fluid, and it took 25 minutes for them to even offer to help me despite clearly seeing me arrive. They told me that it was far too soon to change it, as it should be done every 150,000 miles, which is totally false. I was fed up with them, so I left. I absolutely despise inaccurate information, especially when it concerns other people’s cars.
Oct 30, 2023 -
Would not inspect my truck because of a cracked (at the bottom not in line of site) this place has been inspecting my trucks for 10+ years.
Aug 14, 2023 -
Martin and Sal are great Mechanics. They have been working on my families Vehicles for 8+ years. Always prompt professional and care for your situations. Always a honest price for the repairs.
May 31, 2023 -
I've been using Haslet Auto Care for more than 3 years now (4 diff cars), they used to be great with people but now their customer service is horrible. I bought some break pads for the guys to install last week and was told they are too busy for that type of work. I asked if I could drop off my vehicle off the next day or even the following week and pick up later on and was told that it would be better if I just take my vehicle to breaks plus. Not what I was expecting from Martin and the guys. Never coming here again.
Jan 10, 2023 -
I had my truck serviced here about a week ago, as soon as I picked up my truck and took it home it started leaking so I called up there and set a time to bring it back for repairs. I then come back to drop the truck off on our designated day and I was told on the phone it would be a priority to find the cause and get repaired. I did not receive a call by the end of the day so I drove by to find they had not even touched my truck yet and then proceeded to give me my keys and tell me to take it somewhere else for a problem they caused. I do not recommend this place and I will never come back.
Jul 18, 2022 -
These fellas are very honest and never recommend things you don’t need. Most of the reviews seem to be from folks who don't know how shops work. Sure they misquote how long it takes to get to things and sometimes it takes longer than you expect, but the pricing at Haslet Auto Lube is better than any shop in the area and is fair. Prices are reasonable compared to some of the area automobile mechanic shops and the guys take pride in doing right by the customer and their work. Martin is extremely auto savvy and that is hard to find these days.
May 16, 2022 -
Was greeted instantly upon arrival(he was very nice). Only there about 45 minutes even though there was a decent flow of people. Got oil change and tires aired up, only paid $55 for compact SUV.
Feb 14, 2022 -
Went here a few times out of convience for state inspections and AC work. I work at a speed shop myself for years, but we don’t do inspections or AC work. This place is filthy gross. Unorganized and the employees here are hit or miss. Seems like this shop has a high turn over rate because I never see the same faces twice. First 2 times I went here was fine. Last 2 where a nightmare.
Oct 31, 2020 -
The guys at Haslet Auto are fantastic. We recently took our car into the dealership and were quoted thousands of dollars to fix the power steering. I called Haslet Auto and they were able to help us source the part at a discounted price and were willing to do the labor at a fraction of the price. They ended up saving us thousands of dollars. They are very honest, and you can trust that you will receive excellent service at a reasonable price. Would recommend them to any and everyone with car troubles.
Jan 26, 2019 -
Don't know if anyone else have had issues with Haslet Auto Care by the Shell but I want to advise that I think they are crooks. My daughter 18 took her car there for an oil change. This was her first time doing this. I took it there before one time. She advised them she had no idea what she was doing but needed an oil change. Without explaining to her the difference between synthetic and regular oil they just assumed to add synthetic and charge her 50.00 for a small compact 4 cyl car. She is new to having a car and I feel they took total advantage of her over there. I called and spoke to someone who got very irritated and hung up on me and then spoke to the manager who was no better. He said it is not their job to explain the price points to her. Anyway, thought I'd post this for anyone looking to do work there. I would not recommend that place. It is not right for them to take full advantage of anyone let alone a new teenage female driver.
Dec 06, 2017 -
Took my truck here to get front breaks replaced and rotors turned. Associates here said it would be about two hours and would call me if I needed new rotors. 2 1/2 hours later I show up and my truck was still on the lift and work hadn't started. Associates claimed to have called me several times and left voice mail stating they couldn't resurface the rotors. I never received a call/voicemail and wasted 2 1/2 hours of my day. Then, if I wanted to get new rotors, would be a couple more hours. At the end of the day a learning lesson for me. No apologies to me or a sense of care that I just wasted my day for nothing cause you couldn't type my number in your system correctly, and I confirmed my number to the shop manager twice. Sadly, I've had work done here before. Still was charged a service fee. Wouldn't recommend this place to anyone with the poor customer service I received.
Aug 10, 2017 -
Great service. You can't beat the price for an oil change - $35. I got in and out very quick. Very nice employees. I guess the only negative is that they don't look for other maintenance that might need to be done like other places do, so just make sure you're on top of that. But I will definitely be going back!
Aug 06, 2014
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