What clients say about McKynzi Express Towing in Haslet (TX)
Wendy was the scheduler, ultra professional, very kind & straightforward- good conversationalist.
Scotty was our tow driver- He used skates on the front as to not damage my transmission. Solid guy, no damage to my vehicle whatsoever. No hidden fees or charges, exactly what they quoted me.
They were worth the price, other wreckers are not as careful to avoid damage. Overall a very pleasant experience- would recommend to anyone.
Wendy was wonderful. My clients were stuck in a ditch in the icy weather. They couldn’t get to us for over an hour but she called other members of her team and other companies to help us. She was fantastic and would recommend them !
Great service, friendly and helpful. They seem to be very experienced and do whatever is necessary to get the job done safely and correct without damage. I highly recommend them. They have the equipment and abilities for whatever you need light duty to heavy.
The lady that I talked to was very nice and helped me out quite a bit.And a the time when I was very stressed. The record driver was very courteous and kind , even though it was very cold outside. I had the best experience with this company.
Very disappointed in their service and pricing. $180 for just 8 miles is unacceptable. Not to mention he dropped my car when lowering it, I had to wait in the car for over 15 minutes because the tow truck had a flat tire then went on to spill oil near my neighbors that they had to clean up. No discount whatsoever for the long wait, tow truck issues and dropping my car.
Great job guys , Wendy and Scotty were both great to deal with . I would highly recommend McKynzi Express Towing for all your transport needs !
Thanks again,
Greg
This company is GREAT !! Not only was Wendy extremely helpful my driver was such a help and made my day a lot better with his humor. I’d definitely recommend them to anyone. Price is decent as well !
Picked my car up with care, Didn't take long to come to me. I highly recommend this company for any towing and road assistance. Thank you guys so much for coming to my rescue. God bless you all.
Wendy did a great job at dispatching for a wrecker to help me with my stranded vehicle. Fred was awesome at the car he took to get my car loaded. Highly recommend
Ha! As I'm typing this I notice every other review starts with "Wendy is...". To echo the sentiment, I'll add that I've never had a better time paying a bill! Wendy is fantastic.
I needed a car moved from one shop to another and they got it done quick! I don't get many tows, but the price seemed fair.
Wendy's is incredible. My situation ended up being annoyingly changing every 5 minutes. Wendy not only walked me through the process first (as I'd never been through something like this before), and was extremely graceful and patient with me at every turn. Her driver was also very good and professional. 10/10-will not use another towing company as long as I have control over it. Thank you Wendy!!!!!
Denise was very professional,understanding, communicated well and was very flexible with my situation. I really appreciate you guys and what you did for me not many tow companies would do what they did for me as they went above and beyond for me during a stressful and struggling time for myself.
Dinese and Richard are amazing to deal with, they had my car towed within an hour of calling them, and were very affordable and took excellent care of my car. Highly recommend them!
Got a call from a kind and professional young lady. The driver Derrick was also very kind , friendly and made the process easy. I’ll be coming back thank you guys!
Fantastic- will use again if need be. Not the way I planned to drop as much as I had to, but great customer service. 200 miles to get a lemon of a car home. I can’t remember their names, but thank you again.
My little Chevy Car gave up the ghost today but McKynzi express towing was there in a flash! I couldn’t ask for better service. They are AWESOME!! If you need a tow you know where to go!
My wife was broke down on the side of the road. First tow company I call couldn’t help me but when I called McKynzi express towing they came to the rescue!!!! So professional and courteous, I will definitely refer them 100%! Next time I know who to call first!
I called because my day just wasn’t going as planned. I was greeted by a kind and professional young lady. She made my day and was able to calm me down. The driver was also very kind and made the process easy. I’ll be coming back thank you
I needed a tow yesterday for my 03 Chevy avalanche . Called up Mckynzi express towing and the lady I spoke to on the phone was so nice and so profesional. As I was stranded she made me feel a ease that someone was on their way to come get me . The tow truck showed up on time just like the lady said . She even called me after the they picked me up just to make sure that I was safe and that her driver took good care of me and my truck . Thank you so
Much to the mystery lady .
This driver was speeding down Old Decatur Rd behind me and running up on my rear end swerving and almost hitting me TWICE because I wouldn’t speed like he was (I have video of the event). I had two children in my car and he had a vehicle on his roll back truck. Very unsafe driver. He cussed me out, pulled out his phone to take pictures of me and my vehicle and threatened me when I pulled into the turning lane and took a picture of the company contact info. I manage CMVs for a living and your driver had 5 points of safety violations in this incident. If this is the kind of drivers you hire, I wouldn’t use you! Paying more is worth better peace of mind elsewhere. Check your drivers!
Driving down 287 Saturday morning my tire blew out. If you have never had a tire blow at 70mph let me tell you it is a scary situation. I called my insurance company for road side assistance and they had contacted 3 other towing services that never responded. They called Mckynzi and the guy told them he would be there in 30 minutes and he was. It was pouring rain and the guy got out of his truck to help me like the sun was shinning. Very polite and curtious. He called me when he was a few minutes out and told me what he was driving so I could be on the look out. Unfortunatly I did not catch his name but I want to say thank you very much for your help. I will be using this company and will recommend this company to whomever needs roadside or towing assistance. That you again for your help.
To all of you out there stuck I a situation, on the side of the road, pondering who isn't going to take advantage of you while you are down, go no further than McKynzi Express Towing. Hands down the best experience that I have ever had in my time of need. The owner is a family man. They have multiple rigs. Great pricing. I expected it to be outrageous..... But was VERY surprised with the price. They were there to pick me up promptly and even gave me advice as the best place to drop my car off at. Richard was super friendly and funny, turning my stressful situation into a joyous moment. So very Blessed I was able to meet him. McKynzi Express Towing will be my go to company from here on out. Do yourself a favor and make the call. Honesty, reliability, and compassion are very hard to find these days. There at M.E.T, they have it all.
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