Classic Collision in
Livingston (TX)

I had a wonderful experience, my 4 runner looks amazing !! They took there time and informed me threw the whole process, which I loved!! Hands down the best in town!!

Tow Lot Good Guys: My family recently had the unfortunate issue of a police involved tow and storage involving Fawbush. As an 80 year old retired professional property manager, I've had numerous experiences with tow lots, surly drivers and rip off towing and storage fees. I wish to commend the Fawbush receptionist, owner Troy, and driver Gary for their conduct. While circumstances afforded them an opportunity to "rip us off," they all treated my wife and daughter with respect and consideration regarding the difficult situation my daughter was in. This outfit is an example of professional and ethical operations and they deserve five stars!

I was initially skeptical of bringing my car anywhere in Polk County with this being my first car and brand new at that. But after someone who I trust recommended Fawbush, I decided it’d be less hassle than bringing it to Houston and having it towed there. I made the RIGHT choice. After making the initial insurance claim, Fawbush took everything else over. They talked to the insurance adjuster, coordinated with Enterprise to put me into a rental, and was gracious every time I called to check on the car and was super informative, had concise and considerate communication, and ensured I was aware every step of the way. I couldn’t be happier with the way my car turned out and really can’t say how appreciative I am.

The nicest people !! Not only did they have the cutest dog, but they fixed the car and didn’t mansplain anything to me - they were honest and so real with what was going on and fixed the issue quick.

Took my truck there for the insurance company to come do a estimate, I ask Troy if I could come get my truck and use it till the side of my bed came in he said no problem, he lied to me told me thr bed came in and they was working on it, I passed by and my truck was sitting outside never touched, so I called him he told me it was in the shop they had the bed off of it, another lie, a week later the insurance called him and he told them that they was waiting on the side of the bed to come in, I called Troy and again he said the side of the bed came in and they was welding in on, again he lied, I called the insurance company back and told them I was going up there to see if they was working on my truck, the insurance company called Troy to let them know I was coming up there, Troy called me and said that they was indeed working on my truck, I ask if the insurance company called him to let him know I was coming up there to see and he said he hasn't talked to the insurance company again he lied, Troy does nothing but lie, when they finished my truck I went up there to pick it up they haven't put on the rock chip protector on the side, he said he ordered it and should come in, in a couple days, 3 weeks later I called the insurance company to let them know I still don't have the protector on my truck, they called Troy again and he said it came in and I didn't show up, the insurance company called me back and told me that so I went up there and asked Troy about me not showing up and said he thought he called me I asked when and handed him my phone and said show me when you called, again he got caught in a lie, now the had to set up a appointment with Texas Truck here in livingston to pur it on cause he said he didn't know how to out it on, they set up a appointment with texas truck and didn't even tell me about the appointment, luckily I went up there and asked Troy again about it and he said oh I set you up with texas truck tomorrow at 1pm, so I had to make the time to take off working in order to go get it installed, Troy does nothing but lie to his customers, I will NEVER use him again and will let everyone know how he lies to get the business, Troy is a lier.

I absolutely adore Fawbush Auto Shop! I've had the pleasure of using their services twice now, and both experiences have been nothing short of outstanding. From the moment I walked in, their team made me feel valued and respected. They go above and beyond to ensure I'm completely satisfied with their work, and it’s clear they truly care about their customers. The quality of their service is exceptional, and I always leave knowing my car is in great hands. If you're looking for an auto shop that combines top-notch service with genuine customer care, Fawbush Auto Shop is the place to go! An amazing group of professionals who consistently exceed expectations. Highly recommended!

Blown out tire on interstate knocked out front bumper sensor. Tried to reattach myself. 3 hrs wasted. Stopped by for estimate, they reinstalled sensor, not easily, but did get it done. Wanted to pay, but was told that there was no charge. I kept asking for a price, as they spent close to 1 hour doing this, but they would not charge me. I did leave a tip, but their service was great! Honest people, don’t hesitate to use their service, I know I will when the need arises, without a doubt !

This body shop is hands down the best one in East Texas!!! Troy treats you like family!!!! Work is beyond exceptional!!!!

I was going to get the body work performed on my Toyota 4 Runner in Houston, but saw Fawbush had a good rating and I decided to try them and I have to admit they over achieved my expectation on the work Performed and Communication. I highly recommend this shop as they are an A-Plus Body shop and are highly skilled in the art of Body repair.

I just love this shop and the people who work there. They have all been friendly and communicate with me well through my experiences. I had bodywork done there years ago, referred by my dad who lives in Livingston, and I was very pleased. They are very fair with pricing, especially considering the great work they do. I live in Houston and recently had someone break into my car window. The dealership in Houston wanted close to $700 to replace one passenger window, and Fawbush replaced it quickly with quality for HUNDREDS less, without sacrificing quality. A big thanks to Troy and the amazing team at Fawbush! I'll always happily make the trip out for any future work I may need.

This shop is amazing. They are very honest people and helpful. I was very happy with their service. I highly recommend them. Thank you, to all your staff for the great work you’ll did on the Mercedes. They took care of the insurance and I did not have to worry about anything.. It was an easy process with Fawbush Body Shop.. Thank you 😊

Fawbush did a fantastic job bringing my truck back to life after a collision with a deer. They worked with my insurance to make it all happen. I worked with them over the phone multiple times and they made it easy for me to get information they needed to help them get everything together. I look forward to doing business with them again if ever needed.

A few months ago my brand new F150 got hit, to the tune of $14k in damages. Because it was new there were supply chain problems getting replacement parts. They kept me informed, and did a great job on the repair. The people are great...and their little dog, too.

These are the nicest people. Everybody is just as sweet as possible. They run an excellent body shop, are friendly and accommodating. They take the time to explain things to you, so you don't have to wonder. Awesome operation. Would recommend to all my friend and family.

I went to Fawbush & later found out my insurance was not going to pay anything for my 2003 Toyota Tacoma. Troy - the owner - told me he would fix the truck at a low price for me since I’m disabled. I found some parts in Houston & they fixed the hood, front bumper, head lights, he even fixed my radiator all for less than &700.00. They sure helped me. Thank You Mr Troy

My car was hit while parked in a parking lot. Minor damage. Took my car in and was very impressed by their service. No b.s. estimates or any of the usual reasons for why it was going to cost a fortune to do the repairs. They did the work quickly, my Chevy Sonic looks good. Extremely happy with the cost. I would go back there again without any hesitation. Great people, great service.

This local business is outstanding! We are full time RV travellers, seeing this great country one state at a time. We were traveling thru Livingston, Texas towing our 5th wheel trailer and had engine trouble with our truck. We were stranded on the side of a narrow two lane road, waiting for road side assistance to come through. As luck would have it, there are no providers in this area that take our coverage or had the equipment to tow a dually truck and a 5th wheel trailer. We are very fortunate that Fawbush Body and Towing could respond! Once the tow truck got on scene to take the truck we got the call that there wasn't anyone in the area that could tow a 5th wheel. Gary, the Fawbush tow truck operator called his boss and the owner Troy and asked if his personal truck could do the trailer tow! Never in our life have we experienced this kind of customer service that goes above and beyond the norm! Troy and Gary helped get the hitch out of our disabled truck, transfer it to Troy's truck and Troy towed us to the campground where we managed a last minute spot. The charges for the truck tow to the dealership and trailer tow to the campground were extremely reasonable and both Troy and Gary are first rate professsionals! If you ever need a tow, please call this company first!

I recently took my car to Fawbush, after I struck a metal workbench in the in the right lane on 190 on the evening of 19th of January. They picked my car up from my house the next day. When I got it back, I was extremely satisfied! My son even looked at it, and said they did an awesome job! My car looks like it did when I bought it! I am very pleased with their work, and their customer service. I'm so glad I chose Fawbush!!!! 🙂

"Above and beyond" the customers' expectations is an understatement. Everyone at Fawbush is excellent at their craft. The owners have established such a trusted reputation with us, that we ask their professional opinion on auto services they don't normally offer. They never disappoint! Thanks guys... Jim and Anna

These people are wonderful. They did body work on my van that no one else would do. They did the dealings with my insurance which got me the best deal that I could ever expect. They are truly good people.

Awesome, Awesome, and Awesome. My truck was scratched from one end to the other from a local car wash but Fawbush stepped in and made it like new again. My insurance wasn't always cooperative but Troy handled that aspect as well. I love the work and would highly recommend this shop. In fact, I am about to take my wife's beautiful car there as well after an inattentive person accidentally hit it with her door. Definitely a five star experience.

I went in to get a quote to paint my SUV. Didn't need a paint job just wanted a change. Troy suggested to have it pen striped , because my auto wasn't worth the cost of a complete paint job. He hooked me up someone to do the job. I love it! Thank you Fawbush Body Shop.

Excellent experience with Fawbush. I tore the trim off my tailgate and Troy was able to get the replacement parts and install them very quickly! Also at a very reasonable cost. I am not local and just traveling through but will keep them in mind if I am ever in the area again and need service. Troy is a gentleman, very friendly, and din't take advantage of a single woman as other places sometimes do. HIGHLY RECOMMEND!!

My husband and I stopped by Fawbush to ask about striping our new truck. We met Troy and he was very friendly and personable. He did the job we requested and did an excellent job. We will recommend this body shop. Troy and his staff are friendly and we feel they represent our local community well.

These guys are amazing ! We had a blow out in our trailer. We are from Austin . We had just purchased a golf cart in Livingston. Had a blow out 15 miles from Fawbush. We purchased a tire from tractor supply . No place open to put the tire on the rim . We were headed back to call AAA. And saw this Bodyshop with a bay door open. We pulled in and the manager put our tire on the rim with their machine. Thank god these guys were still open. I give these guys 5 star rating for their generosity and great customer service even though we didn’t get a vehicle serviced with them. Thank you so much Fawbush.

I was traveling from Houston to attend a funeral when something under my vehicle started dragging. I stopped at Fawbush and they immediately provided me with assistance. They informed me of what was wrong with my vehicle and repaired it. I am so thankful for the wonderful service and immediate action. With the anxiety of attending a funeral and driving for several hours, they assured me everything would be okay. If you are ever traveling or you live in the area, I recommend you stop by Fawbush. Lance was AMAZING! I cannot thank Lance and Fawbush enough for everything!

I got rear ended and scratched up the bumper on my 2012 Honda cross tour. I took it to Fawbush and told them that I was trying to keep it cheap enough so that the woman wouldn't have to use her insurance (her 16 year old daughter hit me). They fixed it beautifully and in the time frame that I didn't need a rental and the price was under 1200! Also the whole staff there was great and the technician explained everything perfectly