What clients say about Silverstar Wrecker SVC LLC in Weatherford (TX)
10/10 service today. Colby was in charge of towing my car and he was such a pleasure to work with. Great communication considering I wasn’t able to be there during the towing, he was super efficient with every step of the process and informative. Definitely will be contacting them if (God-forbid) I ever need their services again!
Kolby the Driver was awesome curtisy call before, professional handling vehicle and drop off Silver Star just got my business from now on, pricing? That is handled by Chris and his shop so I will have to see
Absolutely terrible, they say they’re gonna show up then they don’t so you call them and they say there been a delay and it’ll be about 30 extra minutes then no one still shows up and they start ducking your calls
I was calling different Towing truck companies and no one was avaliable at that time of the accident but I called Silverstar Wrecker and they were available to help me out at that time in need thanks to Colby explaining how he was going to Put my vehicle up in His truck bed. Colby handle everything like a pro and quick. Thanks sir.
Silver Star towing is the most professional and the honest towing service I have ever used. I am 60 something years old and used several companies over the years. No other service can compare to Silver Star towing. When you need towing or recovery services, do yourself a favor and call them first.
Silver star took car of my vehicle recovery quickly and effectively. Colby provided excellent service in delivering my van and communicated with me through every step.
Was waiting for a tow. And the crew pulled up to get gas and asked if i was still waiting which i was. They dropped everything to get me loaded up and to my final destination with no issues. Easy payment and professional crew. Will recommend to anyone who needs a tow.
Avoid SilverStar – Unreliable, Negligent, and Dishonest
I had a nightmare experience with SilverStar and their driver, Colby, after totaling my car on Highway 199 on New Year’s Eve. My insurance dispatched them with specific instructions to call the body shop owner upon arrival to open the gate. Colby texted me saying “..it’s dropped off at the place”. The next day, the body shop had no record of my car. It turns out Colby never called them (the shop confirmed this via their call logs) and instead abandoned my vehicle in the grass on the side of the highway. Because he left it in a dangerous spot, the Parker County Sheriff had to have it impounded by another company.
When I confronted SilverStar about their driver lying and abandoning my car, they actually had the nerve to tell me I’d have to pay them AGAIN to move it to the correct location. They took zero responsibility for their driver’s negligence and dishonesty.
Huge shoutout to Wells Wreckers in Azle. They were the towing company the Sheriffs office used and impounded my car at. When told of the situation, they fixed it to the best of their ability and my vehicle was at the body shop by the end of business day. That is how a professional business operates!!
Do yourself a favor and call Wells Wreckers or anyone else. SilverStar is unprofessional, their drivers are untruthful, and they will leave your car (or you) stranded.
I received a call from Colby when he was on his way to pick-up my vehicle, when he got there, and when he had my vehicle loaded. Colby demonstrated outstanding customer service.
As far as pricing, it was handled through insurance.
Silverstar will be our preferred tow company from now on. When Colby came to pick up our family van, he was very friendly and professional. When Colby noticed my teenage son was looking curiously at what he was doing, Colby started explaining as he worked the what/why he was doing. I really appreciate people who care enough about the youth to address them and speak to their curious minds. Thanks again Colby, Silverstar should be proud to have you!
20/10!!! Our insurance gave us a 60-90 minute ETA for a tow truck, but SilverStar called within 10 minutes with only a 6 minute ETA!!! Colby was a pro. He got my husband's truck loaded, despite the tight squeeze/awkward location of where he was parked, and got his truck delivered safely to dealership before 2 other companies even quoted being able to arrive. Thanks so much Colby!
Colby was very nice and very helpful on assisting me with my tire change. He was very respectful and very knowledgeable. it only took him about five minutes for my service. He was very kind to help even on Christmas Eve! Thanks a lot Colby!
My Service/Tow Truck Driver Was Colby! Colby Was Very Patient, Polite & Professional!! I Recommend Them & I Will Be Using These Guys In The Future For Sure!!!
Colby did great. He was considerate of not damaging the area we were in, and not damaging the car while he was pulling it onto the truck. 5/5 would recommend.
Fantastic human. Barry not only responded to our tow request at the early dawn light, but also helped us in other ways. Truly blessed to have him in the area
I called to get a quote and they quoted me $135. I paid and got a call back stating that headed a mistake and they needed to charge me $89 extra. I was in a pickle since both my tires were out. I asked to speak to someone above since it was not my mistake and no one called me and she (Sharrie) stated the manager or owner was out of town. She said she would not waive as it would come out of her check and she had kids to feed. I informed her I did not have the extra $89 and was informed that it would take 24hrs for my funds to get back. I now how to figure out how to come up with $130 bc I don’t have 24hrs. Horrible service and lady was super rude and did not care. Go somewhere else.
Jeremy from Silverstar was amazing. Very professional, polite, and attentive to details. His tow truck was spotless, and his driving and quality of service was fantastic. Experience was 10/10.
(9/12/25),I broke down on the side of the road going to get my son from school. I called for a wrecker, (silver star) and I was told it would be an hour.
An hour and 15 later I call and I'm told that they have cancelled my pick up. But no one could tell me why.
After 15 more min, I'm finally told that there is nothing they can do and I'll have to set up another pick up.
Finally, someone tell me that the reason they cancelled by pick up is that they don't have any drivers available.
No call, no text, no notification and no sympathy. By this time an hour and 40 minutes later... I have to call someone else.
Thank you Millers towing for helping me out and getting me. I appreciate the service.
Silver Star will not only not get my future business but I'll make sure everyone knows how they treat customers.
We had a pickup time of 10:30-11:00. Called at 11:30 and driver had to deal with an accident. Understandable. But twice after that the driver opted to pick up vehicles that were closer. Dispatch basically said, oh well. 5 hours later we cancelled. HORRIBLE EXPERIENCE.
2.5 hrs behind estimated time. Had to show driver how to disengage transmission. Had to push the car for him. He asked my 12 year old son to help him move my non running car. Dispatch/admin wouldn't answer calls all afternoon. Good thing I wasn't waiting in 100 degree heat for 4 hours with a small child on the side of the road
We used this company through our insurance roadside assistance coverage. We did have to wait but Justin arrived within the ETA they provided. Justin was quick, professional, and has a great towing truck. He got us back from Ft. Worth to Richardson with zero issues! Best towing experience we’ve ever had.
On 7/23 Silverstar was contracted by Good Sam to pick up my wife’s Ford F-350 at the race track gas station in weatherford and take it across the street to Southwest Ford. A clip on the high pressure fuel filter broke causing the truck to loose power and leak all fuel out. In less than a mile the driver, John for Silverstar did $4500 worth of damage to the bed and passenger side dually fender.
First the wrecker driver tried to get us to file the damage against his personal vehicle insurance(fraud). Then Silverstar tried to send us to their preferred body shop. For 24 hours now we keep being told the owner is in meetings or on vacation. We have dash cam video of the incident and plenty of pics.
We’ve waited patiently. They refuse to provide us with their insurance info so I’ve resorted to social media and google is next. Good Sam is now aware as well.
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