GATEWAY TOWING & RECOVERY in
New Caney (TX)

I had a very concerning experience with one of your tow truck drivers today. The driver was speeding, driving aggressively, and abruptly cut me off on the road, putting my safety and the safety of others at risk. Tow trucks should be held to a higher standard of care, not driving like maniacs. This kind of behavior reflects poorly on your company and is unacceptable. I hope management addresses this before someone gets seriously hurt.

Got two trucks unstuck from 3 to 4 feet of mud while dark outside and got here in a reasonable time for what was needed to get it out.

Driver had an amazing attitude, very easy to talk to, and understood what I needed. I went out on a limb to approach him because he was finishing up another job, and I'm so glad I did. Heaven sent I tell you, Heaven sent. He was in the right place at the right time in my book. If they had 20 stars on here, he would definitely get them from me. Gateway Towing is the way to go for all of your towing needs.

Had a great experience having my truck towed today by Dakota, he even tried to start my truck for me to save a tow (thanks again Dakota) . Maybe not the cheapest around but sometimes you get what you pay for and I would highly recommend GATEWAY TOWING!

Fantastic service, guy was on scene in just minutes. Price was the best I could ever hope for. Professional polite and handled my truck being stuck in no time. Thanks GATEWAY, you saved my work day.

We were really in a bad situation with a tire off the rim. The technician took off the tire went to the tire shop got another one came back and put it on. Awesome service for reasonable price

My wife's car died on the feeder road. We called Gateway and they were there in less than 10 minutes. One driver blocked traffic to keep her safe until the flat-bed arrived. They towed us promptly to where we needed to go and were incredibly friendly. I will never use another tow service as long as they can get to me. Above and beyond service. Highly recommend.

I work for the Bureau of Reclamation and am based in Montana. I used Gateway Towing & Recovery to recover a vehicle taken by a disgruntled, former employee and left in Houston, TX. They went above and beyond, going to the vehicle’s location multiple times to ensure a safe recovery, proper storage at another facility and that I retained its keys. They answered all of my questions in a timely and professional manner. They were very friendly, helpful and patient. I will definitely use Gateway Towing & Recovery’s services in the future and recommend them to all who require their services.

Absolutely amazing. My first experience needing a tow and it was better than I could have imagined. He is very kind and compassionate and made my day better because of his kindness. He will be my first call if I ever need a tow again. I cannot recommend this company enough.

HIGHLY RECOMMEND !!!! Great pricing but even more important great people. The gentleman who assisted me with towing my truck home was very nice went out of his way to assist me with getting my truck loaded and hauled home even stopped at a tire shop on the way picked up some lug nuts so could keep tire on once he set it down. (Backstory tire came off completely when getting on freeway) Fast response time, very professional & polite. My family and I will never use another company again from here on out they will be our go to for all our needs. I even found out that they do road side assistance like bring gas, jump start, etc… I highly recommend you scroll no further and give these guys a call you too will end up using them for everything once you experience the service they provide. Thank you again “Gateway Towing & Recovery” you will be our go to from here on out!

The owner came out to tow my truck for me & was willing to help get a battery if that was the issue to help me save on towing. To me that's above & beyond what towing companies are willing to do..I will definitely be calling them if I need a tow again

Dakota was amazing!!! Took good care of my car, they were super fast, fantastic prices and very nice people. 10/10 would recommend!

I had a low tire and called this towing company for assistance, and they were absolutely amazing! They arrived quickly, were super professional, and had my tire aired up in no time. The driver was friendly, knowledgeable, and made the whole process stress-free. It’s rare to find fast, courteous, and reliable service like this nowadays. I’m so grateful for their help and would highly recommend them to anyone in need of roadside assistance. Thank you for turning my day around!

Very quick response. Probably arrived un under 10 minutes. Fair pricing and professional service. I hope i don't need services like this much, but will use Gateway when I have the need. Top notch people.

This tow company was such a blessing to our family. My 18 year old son was in his first accident 1 hour from our home. The owner of the company stayed with my son and allowed him to sit in his truck, to keep him safe and calmed down, until we could arrive. We could not be more appreciative of this gentleman's compassion and honesty. If you need a safe tow, this is the place to go. I'd give 10 stars if I could. Thank you again guys.

If I could give 0 stars, I would. I don’t usually write reviews, but Cameron at Gateway Towing made sure this experience was unforgettable—in the worst way possible. First, he shows up 45 minutes late, sipping a gas station Slushie like it’s no big deal. Then he tries to hook up my car backward. When I politely asked if he knew what he was doing, he said, “Chill, I’ve watched YouTube videos.” 😐 Somehow, during the tow, he managed to lock himself out of the truck, leaving me and my car on the side of the road for another 30 minutes while he called his “buddy with a hanger.” I'm not making this up. To top it off, when we finally get to the shop, he drops my keys and says, “You’re lucky I didn’t charge you for emotional support.” Gateway Towing? More like Gateway to Stress. If you see Cameron pull up, just start walking

While traveling on Highway 59 en route to Cleveland, I experienced a tire blowout and was left stranded on the roadside. Fortunately, I contacted Gateway Towing and was promptly assisted by Dakota. His response time was exceptionally fast, and his conduct was both courteous and efficient. Dakota demonstrated a high level of professionalism, operational competence, and a calm demeanor under pressure all of which contributed to a seamless resolution of an otherwise stressful situation. I would confidently recommend Gateway Towing, and Dakota in particular, to anyone in need of reliable and expedient roadside assistance. This company sets a commendable standard for service and accountability in the towing industry.

These guys are great. My car broke down on 59 N near Porter. I called and within twenty minutes A wrecker came to help. The drivers name was Ted. Top notch. Very professional and hooked up my vehicle and dropped it off at garage if my choice. Fair pricing too. I would highly recommend to others! Thank you!

My car over heated and i was stalled on the side of the road. called gateway towing to have my car towed back home. Dakota was there fast and made sure i got off the road and home safe. i will definitely be using them again in the future.

I have used Gateway Towing several times in my line of business. They are very professional affordable and communication is great. I will continue using them. Dakota always goes above and beyond for me and my company!

My sister's car stalled one night in the middle of an intersection. We called for a tow truck. Dakota with Gateway towing was there very fast. He was very nice and professional and made us feel very comfortable and safe. I will definitely call him again and would recommend him to everyone I know.

Single mom, driving down the street, at a left turn light, I stop and suddenly my vehicle just shuts down. It went completely dark. No power. And I'm stuck at an intersection. I call Gateway towing and as soon as I told Dakota my situation, he dispatched a tow truck to my location. They were there in less than 30 minutes. All I can say is how grateful I am at how quickly I was taken care of. Professional, kind and very capable. I'd give more stars if I could.

Called a few places today for a tow and had nasty attitudes from most but when Dakota answered at Gateway Towing, he was a breath of fresh air. Quoted my tow and told me he would be to me in 6 minutes. AND HE WAS. I was expecting his very reasonable quote to end up much higher (you hear these horror stories from people regarding tow companies) but the price was exactly what he quoted me over the phone. Super easy and pleasant experience (as much as being broken down can be, at least). Thank you to Gateway Towing!

Fast, reliable and friendly I personally will never use any other tow company. I was stuck on the side of the road with my kiddos and he picked us up so fast and had me home in no time. Also had great recommendations for who to take it to for repairs!!

Dakota at Gateway was amazing! Great customer service. He thoroughly explained the whole process and made such a stressful situation that much easier with my car accident. Quick to respond to any questions I had after as well. Would definitely recommend!

Gateway towing went above and beyond in the time of need when I needed them the most. The diver was off that day and happened to be driving by where i stalled on the feeder, He pulled over and explained everything about having to go get his wrecker and that he would be back ASAP. a soon as he got back (which was really quick) he took care loading my truck and delivered it with the same care and expertise. I would recommend gateway to anyone looking for a no hassle and painless experience just like I had! Great job gateway towing I look forward to working with you in future, I would give 10 stars if it was possible!!

Excellent service! The team was professional, quick to respond, and handled my vehicle with great care. The driver Dakota was friendly and made a stressful situation much easier. Fair pricing and great communication throughout the whole process. Highly recommend them if you ever need towing services!