Hacienda Ford in
Edinburg (TX)

My experience with Hacienda was really great. Marco was so helpful when we were looking into a truck for my husband. He was really honest and he wasn’t pushy like other dealer agents get with one. Jade from finance was also really expleinable and she was pretty quick with the financing part. Wasn’t a fan a ford before but The treatment Marco and Jade gave me and my husband was really good and mostly because my husband really loved the truck.

Jose Fuentes was very professional, friendly, and experienced. He answered all my questions and made the entire car-buying process completely stress-free. I highly recommend him if you’re looking to buy a car at Hacienda Ford.

Mr. David Palacios and Charlie did an outstanding job helping us find exactly what we were looking for. With our family growing, we needed something bigger, and the Ford Bronco turned out to be the perfect fit for our needs. They made the entire process seamless. We drove down from Corpus Christi to pick up the vehicle, and Charlie had everything coordinated with financing ahead of time so we could get in and out of the dealership quickly. We truly appreciate how smooth and stress-free they made the experience.

Great experience at Hacienda Ford! Big thanks to Mel and Lupe for making the process easy and helping us get our new Bronco Raptor. Really appreciate the great service!

Hacienda Ford mobile service is an excellent service that they provide, also they are quick servicing your vehicle and the tech provides excellent customer service at your location. Peter the mobile tech serviced my vehicle at my residence and before he began, he explained what services were being provided. I highly recommend their mobile service from Hacienda Ford

Everyone I encountered during my experience with Hacienda Ford was helpful and knowledgeable. They were able to answer all my questions and get my truck back on the road quickly. I’d highly recommend them and will be sure to go back if I ever need my truck serviced.

Great experience all around! Arturo was so easy to talk to and met every request during the process. The selection and options at this place where what I was looking for. Found a semi used Acura MDX that looked like it belonged to my wife. Made a great deal in 30 minutes. Definitely coming back again. Thanks Arturo!

Ivan Garza helped in a short time notice. I was traveling back to another city for work with my wife and kids and he made everything easy and fast. I was in and out of the dealership with an Expedition within an hour. Great customer service!

Outstanding Experience, Ask for Marco! I had an amazing experience buying my truck and a mid size SUV thanks to Marco. From start to finish, he was professional, honest, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and never made me feel rushed or pressured. Marco truly went above and beyond to make sure I got the right truck and felt confident with my purchase. If you’re looking for someone who genuinely cares about their customers and makes the buying process smooth and stress-free, ask for Marco. Highly recommend!

I recently purchased a Ford Bronco Sport from Hacienda Ford in Edinburg, and I wanted to take a moment to express how truly wonderful my experience was. I have been a loyal customer of Hacienda Ford since 2018, and once again, your team exceeded my expectations. Zachery went above and beyond to make sure I got exactly what I wanted. His professionalism, patience, and genuine commitment to customer satisfaction made the entire process smooth and stress-free. I am extremely pleased with the service he provided, as well as the support from everyone else involved in the process. Experiences like this are exactly why I continue to return to Hacienda Ford year after year. Thank you for consistently providing outstanding service. I absolutely love my new Bronco Sport and look forward to continuing my relationship with your dealership. Sincerely, Helen Anderson

I had an excellent experience at Hacienda Ford! Carolina was my sales representative, and she made the entire process smooth and fast from start to finish. She was professional, knowledgeable, and really listened to what I was looking for. There was no pressure, no back and forth — just straight to the point and respectful service. Everything went exactly how it should, and I drove away with exactly what I wanted. I truly appreciate how easy Carolina made the whole experience. If you’re looking for a stress-free car buying process, ask for Carolina at Hacienda Ford. Highly recommend!

Staff was knowledgeable and provided me the service I needed when looking for a new car. The team gave me recommendations based on my initial goals, answered questions openly and honestly, and did not try to aggressively push me into one direction or another just to make a sale. Once I made my decision, they went through all the steps and made my experience as painless as possible.

The customer service I received was incredible! Mr. Daniel Giles was courteous, friendly, and incredibly attentive during the time he helped me fix the issue on my car. The whole staff is also very respectful and patient when answering my questions 😅 I will definitely go back when needed!

Excellent and easy vehicle purchase experience thanks to Juan Garcia!! I asked to see what was available and they quickly helped me find what I was looking for. I was in my new vehicle faster than it took me to get there!!! Also thanks to Colema Garcia, Finance Manager who also assisted in making the process very smooth!!!

Ivan was super attentive, patient, and detailed in explaining our options when purchasing our vehicles. Job also made sure we were able to get the best deal possible! We are returning customers because of their amazing customer service! We plan to be back soon for our son 😌

Thank you Zab Sanchez for taking care of me and my family. In the purchase of our vehicles. Highly recommend Zab for your to go salesman. Especially Nick Mendoza and David Palacios for giving us the best deal. You never disappoint. And can't forget our finance Rick Vela for explaining thoroughly our paper work. You guys are the best! Highly recommend these guys.

I had a good experience with Marcos cagigal. I never felt pressured! Excellent customer service. At closing Jade was also awesome! Also the Manager that day was awesome as well. Keep it up! You guys have an awesome way of selling vehicles and not pressuring a customer on buying a vehicle. I recommend Marcos Cagigal if you are looking for a vehicle.

Terrible service. Advisor bailed on me. Was told there was no issue then no contact for 3 days. Took 6 hours for someone to answer . Was told there was a problem but couldn’t find fix it. My car sat on the lot for a whole day on Saturday. Made multiple calls from 7:30 to 4 to pick up my car. Finally got an answer at 4pm stating there was nothing wrong and car was ready for pick up Monday. This was my car “ready for pick up” , dirty and disassembled. I dont recommend Hacienda for customer service

I recently purchased a used 2024 vehicle from Hacienda Ford, and the experience was absolutely five-star. My salesman, Zack Davis, went above and beyond from start to finish. He was honest, patient, and extremely knowledgeable. Zack made sure every question was answered and never pressured me at any point. He made the entire process smooth, stress-free, and genuinely enjoyable. It’s rare to find someone who truly cares about the customer’s experience, but Zack definitely does. Because of his exceptional service, I ended up with the perfect car and total confidence in my purchase. If you’re thinking about buying a vehicle, I highly recommend asking for Zack Davis at Hacienda Ford. You won’t be disappointed.

Jorge my salesperson was great to deal with he gets you exactly what your looking for. He actually listens to what your saying and dosent try to force a vehicle on you. He made my purchase smooth and easy. I would definitely recommend him to anyone looking into buying a vehicle. As for Hacienda Ford they were great to work with they even stayed late to finish my purchase and make sure I took my vehicle home that same night. I have had bad experiences with previous dealerships and I can tell you Hacienda makes sure to take care of you and get you in and out. They definitely know what there doing here. Hacienda Ford and Jorge thank you for a great experience

Long story short I went to buy parts for my 2023 Black Widow $127 value and I ended up trading my 2016 f150 for a 2025 f150 fully loaded. Service was great and provided by Zack Davis.. he promised me that he will take care of me and he delivered.pictures from before and after.

Updating because the car they got me in has a broken rear view camera. And noe the center console is not working right. I was told I would be able to bring the car in to get it fixed since my car is blue advantage. I was told I would get a loaner car when I bring my car in to get fixed. When I did I was told theres a WAITING LIST FOR THE LOANER??? So they have all that money and ALL THOSE CARS but its too hard to get me a loaner? I NEED the car to go to work. I don't have anyone for rides just the car. So I couldn't leave it. They also said they have no idea how long its gonna take since they gonna send it to the dealer to fix it. I bet I would prolly have to pay because they sent it out yet the blue advantage says its covered bumper to bumper 🙄 every dealership is the same. I thought maybe these guys are different but nope just good customer service to lure you in. Notice the big blank spot on the right when in rear view.

We had a great experience from start to finish…. Lupe was a great sales guy to talk to and work with even with looking for a certain vehicle/color/option and making our purchase for the vehicle over the internet/phone… Great job and communication with us and very friendly and helpful guy…. We Would purchase from him again and highly recommend them for any thing..

The purpose of calling Hacienda Ford was because of a recall notice. I was pleasantly surprised when the Service Dept mentioned that they had a mobile service that could come to my house and perform that service for me at home. When Mr. Peter Torres got to my house, he was punctual and professional. Mr. Torres did mention that if I needed an oil change or other services to give him a call and he would be able to come by my house and Service my vehicle at home; That truly helps from the hassle of dropping off and picking up my vehicle so convenient and I’m so happy that Hacienda Ford offers this mobile service thank you Peter! I will be calling when in need of a service :)

Got my dream car! Thank you Hacienda Ford for making this purchase possible. A special thanks to my salesperson, Gio, for being so helpful, patient, and making the whole process smooth and enjoyable. Truly appreciate the excellent service!

Nico was a great salesman. He made sure to get us exactly what we wanted and got us the best deal! It was quick and easy. I would definitely recommend anyone to go. Ask for Nico.

Customer service was on point! Our sales person kept acknowledging us as we waited for our paperwork to be processed. It was a busy day and he had other customers waiting and acknowledged them as well. They took a while but we didn’t feel the wait. We didn’t feel we were forgotten as we waited for the finance paperwork to be completed to take our new ride home.