For more than twenty years we have been getting our cars fixed here. The workmanship is always excellent, courteous, cost & labor fairly priced, and what is fixed stays fixed. That's why we return time and again and recommend Pena's to friends.
This place does not deserve any kind of stars. This is just plain horrible the mechanics are knowledgeable and then they said that it was me who didn't tell them that the air condition wasn't working when I was driving around and the air condition was fantastic so the bottom line this place was just completely incompetent please people do not go with them if you don't want to be scammed
Mr Pena worked on my car to try to find out why it won’t stay on. After trying different things it was determined that it was electrical even after installing and then removing the pump. He only charged me for what was actually done. He has been in the business for 27 years I believe he told me. If you are looking for an honest mechanic, (and aren’t we all?) the. This is your guy.
Good, friendly, affordable and most importantly...HONEST!! I've taken my cars there over the years and recommended friends and family. ALL with only good things to say about Mr. Pena and his crew of mechanics. He gives you a very accurate estimate of the work to be done and never lies about how long the work will take. My guess is that's why they're still in business. I don't take my business anywhere else!
My name is Johnny. I took my truck to get repaired when I had already used mobile mechanics and couldn't fixs it. I took it to Peñas auto repair and collision and they fixed it really quick. I received a receipt and customer service Awesome. I will be taking my vehicles to him,very reliable and reasonable price. Thank you Mr.Peña.
Pena is the best. Here at Peñas they always work hard to leave you satisfied with their work. Mr. Pena and his workers are dedicated to their jobs, always on point to give it their all and the best service they can offer. This place is highly recommended. Thanks, guys!
The Mechanic that worked on my car has no idea what he is doing. He changed out 3 different parts in my car and the problem wasn’t fixed. They changed out parts on my motor and they stripped the screws. At the ends they were trying to charge me $1800 do fix my car when all I took my car in for was a to change out the fans. They gave me my car back worse then when I dropped it off. My car wasn’t even drivable when I picked it up. The guy they had working on my car needs to find new profession. They never gave an invoice or receipt for any of the payments I gave them and they were still wanting me to pay them more money to fix my car. I will never go take any of my vehicles to this shop again. I had to change out my own water pump on my car and flush out my radiator from all the gunk they put into my engine supposedly to correct the problem which just made it worst and clogged up a bunch of other stuff in my engine.
Best mechanics in the valley they,re honest hard working men who don't try to rob you blind if only more places were like this shop had them do 3 repairs great experience every time!
Went to get a brake job charged me 350 didn’t shave the rotors I took my truck for the alignment ended up paying 400 they burned my stater not once twice and replaced it with a used one for a different truck. I trusted this shop and this man knows they aren’t in the business of fixing vehicles if you get work here have it double checked this man is a fraud.
Needed brakes changed ASAP and I was driving by and stopped here. Very glad I did, make you feel welcome and everyone is friendly. Great service and reasonable prices! Highly recommend
I took my challenger to them to do some body repair and paint work. The owner very nice and professional, gave me a great price and said the car would be ready in about 5 days. I got it back in two days and I was VERY satisfied with the work they did! I definitely recommend coming to them for any general auto or body work needs.
Spent $100 getting my car towed to Peñas on a Friday night because of mechanical issues. They clearly state online and on their door that they are open Saturdays at 8 am. I show up at 8 and wait close to an hour and no one shows up. So I have to spend another $100 getting my car towed to a mechanic that is actually open when they say they are. Thanks Peña.
Mr. Pena analyzed the problem with the car on spot. Very well worth it!!! Not too expensive and he was very friendly and very helpful and professional. Definitely go back if and when I need him again.
My wife had told me she saw bad reviews on transmission fixes they provided but I told her to do it here anyway. Big mistake! To start off owner said they did the the whole job right there at the shop well as you can guess he was lying all they do is remove transmission & they send it to someone who actually rebuilds/fixes it. He took two weeks after he said it was going to be 3-4 days. As soon as car was done it was still acting up engine light came on as well, checked anywhere with a computer all came out the same it was the transmission. Took it back & all they did was remove the light & said it was fine. It was like this for a WHOLE WEEK! To top it off when my wife went to pick up the car she saw they had bended both sides under the doors(pictures attached below) she told owner this all he said was it should come out quick didn’t even offer to fix or give a discount for denting it! Paid 1600 dollars for a job that was not done right! Ended up telling my wife to trade in the car before problem got worse that’s how bad it was. He treated my wife poorly I would assume for being a woman thinking she didn’t know anything he was even bold enough to say “if there was something wrong with the car we wouldn’t be able to remove engine light” the most ridiculous statement I’ve ever heard! This place is the exact reason people don’t trust mechanics! Do yourself a favor & go ANYWHERE ELSE!
I've been taking my trucks to Mr. Pena for the last few years.. he always gives me a call if something unexpected pops up or to give me an update on my truck.. He's the only mechanic in town I trust with my vehicles. His prices are reasonable and he tells you what to expect price wise up front.
Another shop quoted me $888 for a simple ac blower motor. These guys got my car in and out for a much more reasonable price today. I couldn’t recommend them enough.
I am writing this review to possibly keep someone from wasting their time, money, and energy if they have a problem with the transmission of their car. Please read through! After six years of having a pre-owned vehicle without car troubles (just regular maintenance), in early 2021, my car started messing up. Little did I know that not asking around about trustworthy mechanic shop or look for reviews would turn into not having a vehicle to get around in the RGV for over one month!!! YES for more than one month. The first time we took in the car, Mr. Pena told my husband that the problem was the transmission and was quick to say that fixing would be over $1,000. It took us a day or two to figure out what we wanted/needed to do, and because the car is in excellent condition we decided to have the transmission fixed. My car was in the shop for a little over two weeks and it was returned to us on April 8th, 21. The job was outsourced to a transmission specialist which he didn’t mention until we had paid him full amount to have the car fixed.
About two weeks later, on a Saturday afternoon, as I was driving home from work, my car almost stopped turning the street. I got so scared and was thankful my daughter wasn’t in the car with me!! As I was in a high traffic area. I mentioned it to my husband, and he thought I was playing! Sunday came around and we went to the store in my car. To our surprise, in the way home, my vehicle would struggle to accelerate… my car would NOT drive over 20mph!!!!
My husband called the mechanic as he had given us 1yr or 12,000 miles of warranty (whichever came first) to tell him that the car wouldn’t drive over 20mph. We waited two weeks before the mechanic could take our car to get fixed. We gave the mechanic time as we wanted our car to be fixed correctly this second time, but it has been one month and four days wince we took it and until today, he has not have our car ready. He outsources transmission work and points at the person who is actually working on my car's transmission!!
I was lucky that my parents have an extra vehicle otherwise, I would have gotten around on lift or Uber with a toddler to daycare, work, home, and necessity trips!!! Please do your research and take your time before deciding where to fix your transmission and DO NOT go to Pena’s Auto Repair in Edinburg TX. He will take your money fast but will take his time to fix your vehicle! It’s not Wirth our time or money!!!
Pena's auto repair shop was a wonderful experience for me. It is a family owned business with friendly service. No hidden fees. They are honest and attentive to the customers. Thank you pena's auto.
Always an awesome experience at Pena's repair shop. Starter went bad this morning so took it to them. Work was done in a timely manner and the mechanic did an awesome job. I really like to do business with them
Took my van here 3 or more times in a month and they said they fixed the problem but they didn't. Spent more than $300 for my van to just keep turning off. The 2nd time I brought it they had "finished" working on it but didn't call me and it had been too long so I just showed up and they said it had been ready for a few days. Do yourself a favor and find someplace better
Mr. Pena did a fantastic job on our vehicle after it broke down. He was very friendly and courteous, he also recommended a tow truck that was very reasonably priced. He did an outstanding job I was very amazed at how quickly they got the job done at such a low price. He even picked me up so I didn’t have to get a ride or walk to his shop. I very highly recommend Mr. Pena
Had a great Experience with Pena's Auto Repair. These guys are great and get the job done fast. I have taken our cars to this shop for about 3 times. Every time I never had to go back. The prices are reasonable and offer lifetime warranty with parts. I was really impressed how they literally waited for me to call them back to pick up the vehicle even after closing time. My phone was on mute and I didnt call them back till an hour later. I would of understood if they had already gone home but they didnt. I called them back as soon as I saw the call and they waited for me. GREAT JOB GUYS.
Well it started with a very convincing conversation that the universal joints on the drive shaft would be done by the end of that day. Well sure enough it was as they said. Thinking that they had test driven the truck. My son brought it home only to find out that it still had the vibration. As I took the liberty ,with some of my experience, and looked under the truck to see the universal joints only to find out the obvious. It was noted that the univ. Joints were too big because the ring pin on one side the ring pin was not in the groove ,they extended too far off past the groove. Well only for the owner to tell me that the legitimate ones would cost me more money. So even he acknowledged that they weren't the right ones. Never again. Also my daugh.In law took her car in for overheating. Ended up with no A/C. Was working fine. Only to find out by me that a simple wire was disconnected from the compressor. Totally not right . Take it from there very disappointing. They wanted to charge us extra! Not responsible and won't own their mistakes.
EDIT: The original comment is below. I had originally given this shop 5 stars, but after my last service visit, all I can say is, to hell with this "mechanic" shop. Allow me to explain. I took my car to the shop for some mechanical issues. They called back a few hours later saying it was good to go, so I went over, paid the bill, and decided to drive it around a little bit to make sure the car was ok. I drove it through stop-and-go traffic for about 5 miles and then took it home. I turned it off and noticed coolant leaking from the engine. I took it back and it turns out that somehow the head cracked. This is usually caused by driving the car aggressively or overheating. The car has never overheated and we barely even go past 3000 rpm. Now I need to replace the head (about $600 part) and pay a different mechanic to fix it. The only thing I can think of as to how the head cracked is if the mechanic that did the repair test-drove my car in a very aggressive way and cracked the head.
To hell with this shop and the way the manager handles both the clients and his employees.
ORIGINAL POST:
I took my 2006 Malibu to get serviced. It was misfiring and I had already ran out of troubleshooting steps so my next step, naturally, was to take it to a shop. I'm new to the area and this shop was recommended by the guy at O'Reillys.
I explained to the mechanic what I believed the issue was. He was a bit hesitant since he said it sounded like a dealer-level issue, but decided to accept the car and said he'd try to diagnose it at the very least.
I stopped by about 2 hours later to drop off the old spark plugs so they could see what I saw and they gave me a quick update to what was going on, walked me to my vehicle, and physically showed me what they had done. I left to run some errands and about an hour or so later, they called me to let me know they had figured out the fault and that my car was ready.
I showed up, chit-chatted with the owner a tiny bit, paid, and drove home. I popped the hood and the shop had done exactly what they had charged me for. All in all, for two hours of labor and the new engine part, the price I paid was accurate and honorable.
I also asked about some minor repairs for my second vehicle and they gave me a quote similar to other shops in the area. I don't sense any foul play from the staff, and their work as far as I can tell is true. I'll definitely be bringing my vehicles here whenever I need a professional's aid.
My family gets all our repair work done with Mr.Peña. He's a nice guy, and does good work at fair prices. We only had a problem once where one of his new guys seemed to having trouble fixing the air conditioning if I remember correctly. We took it back twice to have it double checked, but he never charged us for any of those extra trips. He warranties a lot of his work, so if you have any problems later, he won't charge at all, or he may just charge for the parts if you don't buy them yourselves (which we usually do since his shop is pretty close to an O'Reillys.) Once, my sister and I got stuck there waiting for our car, and the guys brought us some breakfast tacos! They had offered to drive us home, but since it wasn't a repair that would take too long (maybe about an hour) we opted to wait. Some of these guys might look a little scary, but don't worry. They'll take good care of you and your vehicle :)
Well informed by them and expert service. Definitely a positive experience with true professionals. They offered to have me leave my car with them if I wanted a quote on what was more than my battery: camshaft and crankshaft position sensors.
Took my car to get looked at cause dealership couldn't fix the problem. The mechanic checked it and all it needed was a wire. I got free diagnostic all I paid was for a wire that needed to be replaced. He even dropped me off at work and picked me up when the car was ready. Didn't charge me either. They now do all my families oil changes or anywork needed. Thanks for saving us lots of money in repairs. I highly recommend them.
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