Great guy to deal with. He is not your typical salvage yard. He has a big inventory and knows his parts. At first you might take him wrong over the phone. I bought a part from him that didn't work. He made sure I got another part that did work. Even after I took the part, he called to make sure I had it installed and it worked. That is the first time any seller was concerned about making sure I had parts that fixed my issue.
Found the parts I needed for my 1994 Jeep Wrangler. Both times I went we agreed to meet, I kept my word on my time and he was there as agreed too. Owner is a character. I’ll be back.
I will never recommend this place to anyone. I called yesterday about a replacement for my Jeep Roy told me that he wasn’t available because of personal reasoning I will not say , before I could say ANYTHING Roy repeats himself again in a louder tone , I brushed it off and just asked him if I could come today at 4:30 he said “yes” I show up at 4:25 and was confused on if I was at the right place so I call him just to make sure and all I said was “ hey just checking if I’m at the right place “ he then gets loud and continuously keeps saying “ I know I know I know I know “ i don’t know how many times, I then just say “okay “ about 6 mins later he rolls by me in a golf cart with some dude , they don’t stop to asks me what I need or even acknowledge me , so I sit for another 15 min in his driveway he never came out to see me or anything so I left. I should have trusted the reviews and not wasted my time on going to someone that ignorant and disrespectful. I thought by having a business you would be more respectful and kind. Even if your with another customer if he was , the right thing and polite thing you should do is say “ I’ll be right with you “ or something. Like I said DO NOT EVER COME HERE unless you would like to wait without communication or if you liked being talked down too.
Very nice person and has just about everything for your 4x4 and if he wants to be rude well that’s his place of business he could do what ever he wants to do. thanks Roy. Alex Escobar
The reviews had me worried haha Roy is super nice and very knowledgable. Had my part cleaned, inspected, lubed and painted by the time i got there. He has over 50 jeeps and THOUSANDS of parts. Id be surprised if he didnt have what you need. I will being going back for more parts in the future!
The owner Roy is a difficult person to deal with. Called about a part, he said he had it in hand, and was really nice. Called right before I left because I live an hour and a half away, he was extremely rude, and hard to deal with. I showed up at the time he said he would be there, he wasn't there, waited an hour and a half, then left. Came back later only to find out he didn't have the part on hand. It's a shame because this place has a ton of parts. It seemed as if he didn't want to sell his parts.
It has been nearly 10 years since my last visit to Pasadena 4x4. Hasn't changed a bit. Same owner, same help. I needed a part that jeep no longer made for my 04 Rubicon. I texted Roy a picture of a VSS sensor and he said, got a believed good used one that you can try before buying. If you have ever been in the auto repair business, you would know that was great help. The Rubicon is fixed and gone.
Rude a$$ service. Called and couldn’t here nor understand and he caught a attitude. Could be a good place to buy parts but that was enough for me to go elsewhere
Spoke to Roy on Monday to schedule a pickup for me to buy a $1,000 transfer case on Wednesday. I followed up on him Tuesday to make sure we're still on for Wednesday. When I show up the man isn't even there and didn't bother the slightest to give me a quick phone call letting me know he'll be back. Guess customer service don't matter much to him. Drove from far to come over there mind you. You people that gave him five stars are tripping and must like to be screwed over.
Its to bad that this app dosent have the possibility to give nagitive stars in its reviews.
I wish I had never heard of this pasadena 4x4 parts. The owner and operator Roy Stary.
Is so RUDE and DISHONEST.
He sold me the wrong part and still refuesed to give me back my money.
What ever you do stay far away from this place.
Had a great experience, I saw the negative reviews so I was a little worried, but went in with an open mind. This guy is just a good Ol boy and has a ton of knowledge about jeeps. Just picked up a rebuilt dana 35 rear end for my jeep and it looks top notch. He likes to talk and you can learn a lot if you listen.
This dude here sells a rebuilt long block. Minus all the internals that make it a long block. He sells you a head with valves and springs, and a block with pistons and a crank. The people I had go pick it up for their Jeep had no idea what they were looking at. He tells people he leaves the head off so people can look in the motor. Well he wants us to reuse old push rods and rockers on a supposed rebuilt long block. I have pictures of exactly how you get the motor. When confronted this dude just wants to repeat everything you ask and say I must have been dropped on my head.
Guy is great yes he's a bit arrogant but who cares. He knows his stuff. If you can't handle it you are part of the problem. Oh my feelings got hurt. Keep up the good work. I'll continue to shop here.
I have known Pasadena 4x4 Salvage owner "Mr. Roy" over 10 years. He is a honorable man very knowledgeable and good at what he does. I have never had any problems doing business with him. All I can say is if Mr. Roy can't fix it... it ain't broke.
Experienced 4x4 parts dealer with RARE parts. He was able to locate a very hard to find tailgate for my antique gladiator truck. Have a thick skin when dealing with him over the phone. But more than friendly in person. As others said if you treat him with respect he's very easy to deal with.
Worst place by far!!! Roy is a lying, scamming, rude, piece of crap. We drove to Pasadena from Conroe to trade my core for a rebuilt one only to get there and find out he ain't got one. So we leave ours their to get a FREE estimate. A week later he says here's what's wrong and a list of parts you need to buy and deliver to me so we can get it done. We decided not to get it fixed and just want our tranny back. He said only way to get it back (in pieces) is to pay $250. Police sided with him so I paid the $250 and got it back. He's a horrible business man and I use those terms loosely. Karma will get him one day.
I drove 30 miles to get to this place to buy a tailgate he said he had and he took me on a grand tour looking at everything I didn't need such as gears and transfer cases. He looked at the tailgate on my truck and said that I didn't need a new one and that he wasn't gonna sell me one. I never got to see the tailgate I went there for. The man was a total dick the whole time. I wouldn't go back there if I had to!!! Piss poor service.
Had exactly what I needed when no one else's did and most everyone else didn't even know what I was talking about the owner is old school just like my Pepa so I had know problem with the man at all will definitely be letting the 4x4 group know about this man and anyone that just needs old parts that you can't find now
had a pleasant experience. Man is a little slow, but one guy can only take care of one person at a time, so you have to understand that. While I was there he must have taken 15-20 calls while right in the middle of helping several different people. So it is best to go buy and talk in person. He was very helpful for us when it was our turn to be helped. He helped us on a weekend and even a holiday. Price was a little steep but when your looking for rare items you have to expect that. (supply and demand people). He is very knowledgeable about 4X4 and the parts he has. I would recommend and use again in future if needed.
Some might think he is rude but he is just an old Polish man with ancestry going back to the Monarchs in Poland during the 12th century. He may seem cantankerous but he has every part you need that no one else has. He knows his business, been doing it for 36 years in same location. He will not only have the part you need but will have several of them. I needed a part for a transfer case that no one had, no junk yards, not Chrysler/Jeep, and was fixing to order a kit from Summit to get by with and found him on Craigslist and he had 38 in stock of what I needed. If it is for a Jeep, he has what you need. I can put up with attitude to get what I need that no else has and for a fair price.
Great place. Unique and hard to find parts. If no one else has it he does. Other reviewers say he is cantankerous but I treat him with respect and he has always treated me well. He has provided me with parts I could not find any where else at any price and has always been fair.
