What clients say about Sheldon Auto Services in Channelview (TX)
This is my go to when it involves my car. They do an awesome job, they are fair in prices. And most of all THEY ARE HONEST people. Even if I had to take my car somewhere else, I probably would end up calling them just to make sure no one is taking advantage of me. Highly recommend this shop to anyone
If you don’t want to be scammed, don’t come to this place, super bad service and bad attention and in the end they invent something else and give you a higher price than the one they gave you at the beginning.
I have been going this shop for about three years now they are very trustworthy and there prices are fair and always get the job done highly recommended
Owner/person on the phone is rude. Asked for an alignment and if they had availability, they said come on. I show up, all the lifts are full. So I leave to another shop down the road with availability. This guy has the nerve to call me back and try to explain that these things take time. I understand that, that's why I called and asked if you had an open bay. I told you I was coming, I'm not saying to turn away money but you also got a understand time=money. I'm not waiting for no reason when another shop is ready to service their customers 🤷
Just screams bad business and ethics. No need to call a customer back like that
"As a woman, I left feeling deceived, disrespected, and taken advantage of. then blindsided me with a much higher bill full of unexplained charges. When I tried to get answers, I was met with condescension instead of honesty. No one should be treated this way — especially by a business you’re supposed to trust. I will never return, and I hope other people think twice before walking through their doors." This place should be closed for taken advantage of people i wish I could give 0 stars i can't believe people actually said this place is honest
The guy in charge was very nice and did not try to force me to get additional services. He made recommendations and there was no pressure. The alignment he did was done very well and swiftly.
My preferred auto shop for state inspection. Great environment and customer service. They also offer a variety of services such as oil change, tire alignment, brake check and installation, etc.
Had repairs done one week ago no problems solved. Very rude and disrespectful! Very bad costumer service! Would not ever recommend to anyone!!! Does not deserve this star wouldn’t let me post without it.
They do very good work at an affordable price. I've taken my vehicles here multiple times over the past couple yrs and they've always been honest with me.
This place is a scam!!the guy in the wheel chair Said it “was ready” after doing my inspection took my money the guy who gave me my paper work said it “failed” because of my emergency break. When I had used it the day before without an issue! He tried to get me for them to fix it. Grabbed my papers and left to another inspection place and passed it like nothing… there was nothing wrong with my truck.
Have used several years. Always courteous, informative and fair. Have always had great service.
(8/2023 Update 4 yrs later) Still depending on these great folk to tend my vehicles. You can trust them to give you their best service possible. Grateful they’re located nearby.
P Rogers
This place is excellent, I've been visiting this place for years and always the best experience. Remember, it is a small shop, come early or be a little patient, and they will take care of your vehicle with the best service.
Very informative & honest place I recommended to anyone who wants their vehicle checked out , only problem is their prices are too high when swapping out bad parts
THE WORST SERVICE !! I’m a new customer that decided to try this office for my inspection since it’s close to where i live. I went in and they took a look on the truck. They came back and like they asked for my payment method and my husband and I thought it passed. He didn’t say a word about passing or failing the inspection until my husband said “ was there something wrong with the truck ?” And then telling him it was the brakes. Ain’t no way we went back to the truck and looked at the brakes and try them out and they worked! ITS A SCAMMM! Don’t waste your MONEY and TIME with this people. They only look forward to taking your money and that’s it. Never again coming back to this office. If I would rate them it would be -10 for being so unprofessional
These gentlemen are always so quick and efficient! As a woman, I am very picky in choosing a place to service my family's vehicle. These guys are top notch!
Always treated with respect and care. Owner takes care of my vehicle needs and doesn't attempt to sell anything additionally unnecessary. Please pay them a visit if you have any automobile needs.
I'm here in Texas from New Orleans due to Huriicane Ida. And was concerned about my brakes. I googled this place and went to get my brakes checked out. They were very professional. The guy who's name I didn't catch made sure I was knowledgeable about what was going on and how things work around the brakes. This guy would not let you spend unnecessary money if it isn't need. Thank you so much! I highly recommend Sheldon Auto Services for your Auto needs
Great auto service for repairing my car took my Acura legend 1992 and they fixed my battery, a/c belt, alternator, shift, brakes and oil change. They are really nice and they are fast also they know what they are doing . I currently got a 2016 Ford Escape and they help me with my oil change and my filters I would recommend this place to anyone.
Great place with fast service, took my car for an inspection and oil change about 3 months ago and the long haired mechanic was thorough throughout the work replacing my cabin filter with a new one and provided me very specific information about problems I have with my vehicle. Would very much recommend any small repair or any work done by him, guy knows his stuff I’ll be back to get his name.
Highly recommend. This young man runs a great business. Its nice to do business with someone who cares about what he does for a living. I will be taking all my business to him from now on.
EXTREMELY FAST and FRIENDLY Service. I was given a COMPLETE AND ACCURATE assessment of the issues with my vehicle. (Cooling issues) Then the issue was PROMPTLY taken care of. Very PROFESSIONAL and COURTEOUS service. DEFINITELY will be returning should I have ANY more vehicle problems.
I took my truck for inspection, they said the hi beam bulbs were bad and the emergency brakes needed some adjustments. They wanted to charged me for the repair while the truck needed nothing. I took it somewhere else and passed the inspection. This place is a scam. If I could I would rate it -5 stars.
I always get my oil change down here because of the convenience but the owner is always nice. Thourghly explains things to his customers and how things work for vehicles. It is a family business so that trust is there. Great quick place to get things done. I’m about get my state inspection done here.
Scammer alert. This guy tried to play one of those old stereotypical shady mechanic tricks on my sister's car, when a simple $70 alignment job turned into a $400 bull$hit parts and labor type of scam. When confronted he became extremely hostile and went from semi-nice to full ghetto in half a second, cursing and just being all around unprofessional. They verbally attacked my sister and vandalized her car, we had to call the cops on them just to get the car back after having to pay for them holding it hostage - Stay away!
Extremely fast service very respectful of my time. Great pricing. And overheard his conversation with another customer which led me to beleive they are very respectable and care about their work.
Good place
Great service and very affordable. Would definitely recommend. Got an oil change, a major tuneup, and i had to get a new fuel regulator, and everything went smoothly.
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