What clients say about NEFF Brothers Towing & Recovery in Beaumont Place (TX)
Shawn showed up on location asking. What was going with the truck. So, I proceed telling him and he said Inline fuse if you got one. Of course I did. We went ahead had the truck towed to his final location. Once we got there to drop truck and trailer at its final location. I went ahead check a few things with a test light. Shawn hung out for a minute after dropping off truck and trailer. He help me for minute held the jumper wire on the inline fuse. Lord be hold fuel pump started working. Thanks to Shawn it keep me out the shop. Number 6 injector line blew slinging fuel everywhere under the hood. What cause all the headaches of the non power to fuel pump and no power to the fuse panel coming off the fire wall. Thanks again Shawn for your help.
Had Vic’s Repair come out the mechanic didn’t think of checking it before I call Neff Brother’s.
Very unprofessional they will cuss u hang up on u and worst of all tear ur vehicle up and don’t want to fix it very up professional don’t use them u will regret it
It’s a stressful situation being stuck on the side of the road with your food truck and food going bad every second. Unfortunately we were tossed around to two different wreckers before finding this company. 3hrs later Z from Neff Brothers showed up and saved the day, he fixed the issue and told me how to avoid the same thing in the future. Not only that but saved my bank account. Without Z, a young mom with her son with her would have been eating ramen for months. Z went above and beyond and I will never use anyone else from now on. My verge of a panic attack made me have a little faith in humanity. Philly Girl Food Truck and my family are forever grateful.
Truly a robbery, $600 for 20 minutes, and when I called to ask about my vehicle, the receptionist had a very bad attitude, terrible service on her part.
I was told that towing will cost $200/h, the job took 15minutes. And had to pay 5x more, I saw few reviews about this but didnt believe, now i believe.
These guys are great - Z and Tyler. We were traveling on I-10 in our motorhome towing our car when we were struck by lightning and lost power to both vehicles. On Sunday night they came out with 2 tow trucks when nobody else would. Good job guys!
Great service I’m a freight broker and needed a rotator to help load a cat motor grader ! They were prompt and professional!! I was able to book late in the day for a next morning appointment that they fulfilled!
Very unprofessional. Called to ask about a vehicle that was towed by this company and the caller claimed she couldn’t hear me. Stating “I can’t help you cause I can’t hear you”. This isn’t how you should treat a customer and especially not with an attitude. I get that it could have been my phone breaking up, but the attitude was highly unprofessional and unnecessary. Do better.
Apparently these guys either don't want to tow a small boat on a trailer or don't own a rollback. I called for a price and was called back and told they have No one available, when I told them that the tow wasn't for today I was told that the phone answering person was given no other information and that no matter what they were told to turn it down.
I’ve used them 2 times so far and both times I was satisfied. The driver that had come out to tow my vehicle has been extremely kind and patient. He is usually spot on with his time of arrival. I recommend Neff Brothers to anyone that needs a tow.
Apparently, if they recover a stolen car after hired by the police, they are able to sell it after just placing an ad in the local paper. Mind you the car owner who lives in Illinois would not see that ad. The Illinois plates were still on the car. The owners information is listed on the police report. The car was listed as Stolen on the Police and Insurance database. When you call the company to get information on recovering your stolen car, the lady answering the phone is RUDE! They were in no way remorseful about it AT ALL! I wouldn't use them if I had to carry my car on my back myself.
Dwayne was fantastic. He came to tow my vehicle within an hour. He even stopped by my home to pickup the keys. Excellent service. Great price, too. I would highly recommend.
Awesome service,the best service I have ever received in many years.You guys came to my rescue when my van locked me out in front of my house by charging a very reasonable fee.May the heaves smile on you.
They are ridiculously expensive charging me 2500 to lift my semi just a tiny bit on train tracks to get out...just because cops called hired them without my permission..
Wes came and picked my husband and I up all the way in vinton Louisiana on the side of I-0 at 3 am! He done everything he could to keep us safe and went above and beyond to help us! He drove us to our hotel in Nederland and dropped our truck at the shop to deliver it to the dealership tomorrow! I highly recommend this place! I called 17 towing places that were not interested in coming out in the middle of the night and Neffs was there really fast! Wes took excellent care of us and I feel blessed to have had him help us!
I cannot express how pleased I am with Neff Brothers! The whole team went over and beyond to help us from the moment I called them. They were prompt and the best price around! I am so thankful I found them and cannot recommend their company enough.
My Yukon broke down at the refinery after I got off work and they had it picked up and to the shop before it closed. They are under what my insurance covered for towing, the girl who set everything up for me was super professional! I will definitely be using them again!
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