What clients say about RMK Towing & Recovery in Beaumont Place (TX)
awesome service !!! drove from beaumont to louisiana which is 1 hour away. very friendly and soft spoken. went the extra mile to bring my car back! definitely will have the number saved to my phone .
All that money for 6 hrs and he was not even there I had to wait a whole hr for him to get there the next day n was mad that I called em that night when my car was towed ..he was sleep but clearly Google say he open 24 hrs but really got mad at me poor customer service and he is not available 24 hrs that's a LIE n 245 for 6 hrs small Toyota is crazy
8/15/25 Terrible service this is by far the worst experience I have ever had with a tow company he overcharged me to get my car out of his tow yard. He was very rude I was under the impression that he did not won’t to give my car back. Please avoid this company. I am reporting him to Tdlr
I dropped a sub off at donalson gmc. When I was done, I observed a wrecker driver, and I QUOTE::: wrecker driver::: arguing with the service department personnel. She was telling him not to put the broke down truck in the customer parking area and he stood there and said he's been dropping vehicles off there for 10 years. That dealership has not even been there that long.
I DO NOT RECOMMEND RMK TOWING.
THE CUSTOMER AND THE PEOPLE U R DROPPING THE VEHICLE OFF TO R ALWAYS RIGHT. REAL TOW TRUCK OPERATORS KNOW HOW TO TREAT THERE CUSTOMERS AND DEALERSHIP PERSONNEL.
LOSERS.......
i had an accident in a construction zone and was from out of state. the professionalism was wonderful. The driver also had a comforting way about him . Which made the long trip back home start out great.
Very nice people and quick service. I only give 4 stars because initially there was a discrepancy in the billing when they dropped my daughter's car at the shop. However, when I called and spoke to the owner he was very kind and understanding and was able to refund me the money right away. I would recommend doing business with this company.
We called today. He showed up very fast. Was able to get my husband’s truck home safely. This is our 3rd time using this company. Very reliable and dependable. We will definitely use this company again. Highly recommend. 5 stars.
I would give no stars if that were an option. Truck broke down at 2:30 on side of Hwy 69, was told ETA 4:07pm. Did not show up or call to inform he was running behind. I called at 4:15, he said it would be another 45 mins to an hour. It’s almost 100 degrees outside. Over an hour goes by and still no show no call and now will not answer our calls…
Vehicle broke down on-top Delaware overpass. My insurance sent out RMK towing. He was there and had it delivered to my Home in about 1 hr. Very quick and professional Would use again
Great experience with RMK towing today! My original tow was stuck with another job and the owner came out with a truck and made it happen!
Will definitely use RMK again!
The worst, he towed our car after accident even though we had AAA & Good Sam, refused to tow to house, went to pick up at his yard, he said we need an appointment, i said i was having AAA tow from their and he said we couldn't have any other tow company come to his yard to get our car, he charged additional $165 to tow to our house so $605 later he dropped off at neighbors, when called and told him he took to neighbors he said can't you have your husband move it. WOW VERY SAD SERVICE. NEVER AGAIN.
And yes was very polite, I told him I was 57 and Never heard of this, Good Sam and AAA said they never heard of this, only reason he changed his attitude was because we were going to call police. He was VERY nasty at first.
The ABSOLUTE WORST SERVICE EVER! The RUDEST PERSON I HAVE EVER MET ! TOLD MY SISTER SHE COULD NOT ADMIT TO HER MISTAKES BECAUSE SHE WAS A WOMAN ! 10000% do not recommend and if he works for someone he should be FIRED IMMEDIATELY ! Oh and by the way left her stranded didn’t finish the job !
RMK Towing provided exceptional service, with a quick response time. The driver was professional, friendly, and easy to deal with. Called ahead, had no issue recovering our personal items at the tow yard. Would use again in the future. Reasonably priced with secure lot and convenient location just off College Street.
For and unfortunate situation this man was a pleasure to deal with . He was friendly he was accommodating and managed to make a bad situation seem not quite so bad.
My son’s car broke down on him over the weekend and living at RMK towed his car brought him to his yard as we live over 4 hours away. VERY HARD WORKING AND WILLING TO HELP GREAT SERVICE.
They responded quickly and took care of us with urgency, he went above and beyond over the phone to help us. Highly recommend and under the unfortunate circumstances I know who I will call if I need towing. Thank you RMK
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