O'Reilly Auto Parts in
Friendswood (TX)

Jordan was quick to diagnose and replace my battery super fast. Very hard working kid. Normally don’t leave reviews but was very impressed by his work.

The best O' Reilly store in my neighborhood.

Blew a fuse. Nice man helped me figure out which one blew, how to test it, and replace it.

Been having issues with my battery today, went in and Jordan was not only QUICK to find the problem and offer me a solution, but he also went in and changed my battery! Great employees here and really good service! :)

Super friendly parts store. Stopped in to get a few things and it felt like I was walking into a friend's home. Warm welcome and friendly chat.

The ladies were so helpful and taught me a lot about my car and helped me replace my filter. Highly recommend this place!

Helpful staff, better selection than autozone, advance. Most impressive is the tool loaner - I thought you had to rent the equipment but as long as you bring it back in a couple of days there is no charge!

Really enjoyed dealing with James for a check engine light on my vehicle. He went above and beyond to even help me change the sensor in the parking lot. Great customer service!

Not only did this store have the wiper blade I needed but I also received excellent customer service from Joseph at the fm 528 store. Great experience.

Went in for a 1ft piece of fuel hose, James gave me vacuum hose. Had I not known better, my car would be leaking fuel all over the headers. Also heard him tell another customer that O'Reilly's doesn't sell U Bolts. Won't be back to this location.

Always appreciate the service at O'Reilly's. Today, Joseph helped me avoid failing vehicle inspection by identifying and replacing brake light. The vehicle inspection shop would have charged for such service. Thanks for looking out!

I was in need of a headlight bulb. I'm used to this chain installing items for me, i. e. new battery, wipers.. the gentleman was zero help. he handed me my bulb and said cya!! i attempted to change the bulb myself, epic fail! not sure what happened to the customer service from this chain, but it's absolutely disappointing. being a girl who has no clue how to install these things.

Customer Service is great at this location as always. If they don’t have the product at their location they always try and help to See if any nearby location has the products. Plenty of parking spot.

There's a man named Gilbert that works at the 528 O'Reilly's in friendswood. Man this guy helped me with three or four different issues with my vehicle. he was amazing. I highly recommend this place and especially Gilbert. Holla gilbert, have a good one brotha.

Hello I'm Anastacio Urbina Jr, I recently stop by to get my wife jeep on their code reader. Mr. Gilbert assisted us with that and was absolutely helpful. So I had to return with.my truck to do the same and again Mr Gilbert assisted me with it, very helpful with getting me the correct information and part. Mr. Gilbert even printed out the location of the spark plugs 9n the cylinder head. He did that so I could find the location of the problem and he assisted me in finding the correct part so I could replace it. He was extremely helpful and patient with the questions I had and I would recommend him to anyone. Thank you Mr. Gilbert for all your help

I came in to this location to get a new battery. The terminal on the old battery was basically welded to port. Jason and Austin would not stop until they could remove it and place it on new battery. Took about 45 minutes in total. I highly recommend this location. Awesome job guys!!! Thank you sooo much!!!! I’m a happy customer!

Outstanding service. I wished I remember his name. I got an 02x sensor for my Jeep Compass and ended up buying lots of stuff ..such a nice person and they need more like him. I'm sure I will find my receipt and tag his name later.. I was there Saturday about 2pm 8/27/22

Gilberto greeted me promptly while still holding a conversation with another customer. I felt welcomed as soon as I came in. He was quick and efficient and a great conversationalist. Thank you for the great service.

I won't be back to this store until Earnestine is done. Auto Zone, Napa, Advanced auto, Amazon... ALL or ANY of them are better choices than dealing with a Mngr as rude and unprofessional. Also, their rental tools need thorough inspection, as they don't know what they are looking at, so you may get a tool that is broken and damages your engine like it did mine! I lost a $200 harmonic balancer because of this and after raising hell with corporate and getting a call from the regional manager, I was offered a $50 gift card if I would return to shopping at O'Reilly's.. after WELL over 10 years, 8.5 of which shows on their computer! It's just a another box store, corporate , the customer is only a dollar sign. Edit: You can see that O'Reilly's replied to me, asking me to contact them. Well, I had already emailed Corporate, they said sorry, not really sorry, then when I persisted they connected me with the regional manager by phone, and he said that he REALLY didn't want to lose my business and would I take a $50 gift card... Over 10 years and LOTS of money & I am asked to be a two bit wh0re. Then they reply here as if I've never made contact. Nice try O'Reilly's.

Horrible customer services. Needed a quick code check which they advertise they do for free. Lady behind the desk said she doesn't go outside at dark, but yet she can talk on her personal cell phone. No worries went right down the street to AutoZone and they took care of me.

Went in for items. Bought what was suggested. Asked for help to put on. Was asked to wait until the rain stopped ... During the beginning of a tropical storm... And was left to stand by myself for a long time. Left. They watched me leave. No have a nice day. Usually I get actual help at auto parts stores but I guess it's modern times. I'll take my business elsewhere 👍

Jason was an incredible help today, we needed the battery tested he did that with a smile on his face and helped us with replacing the new battery that was suggested to buy. Really nice guy and made the process quick and easy. Awesome!

This is my PRIMARY auto part store out of all the different companies. Everyone at this location is very knowledgeable and nice to deal with. Chuck is VERY smart with oils and additives so see him if you need any advice on that.

This is a great location, both cecause of the employees and physical address. Some O'Reillys are in a tough spot to even turn into. The employees know where their items are. They're all helpful. If they don't have a part in stock they always offer to get it from their warehouse or other vendors. Not only that they get it for you quickly which matters because we all need our vehicles.

For anyone who decides to go here, Chuck is absolutely incredible. My father just passed away and I'm inheriting his car, but it was having a problem with starting. I know almost nothing about cars and assumed it was the battery dying. He came out and tested the battery and told me it was simply some corrosion to the ground wire. It was a cheap and simple fix. He explained how to clean it and where I could put an additional ground to help. Then he came back out and tested it again. He was so kind through the whole thing and took the time to explain everything to me. He is an amazing guy so y'all should try your best to talk to him if he's there for help.

Friendly staff & service!!! Joey, one the employees at the store, took the time, was nice enough to explain to me the different levels & types of low-beam headlight bulbs for my car. He also installed the bulbs @ no extra charge, so I saved $17.00 In labor costs.

Art helped me - he was wonderful. I am not going to lie, originally I was going to go in to the store to find out what part I needed so I could buy it online. However, Art was so friendly and helpful that I went ahead and just bought the part in the store. Art even helped me install the part in my car. I could have saved a few dollars, but the customer service I received was well worth it. Thanks, Art!