Auto Technologies in
Richmond (TX)

BEST. MECHANIC. EVER. Especially BMW and Mercedes and Lexus and Acura and Corvette. Ask for Jay (owner and chief mechanic). The "service writer" and office manager is Jay's son, Jason, but he knows his stuff _and_ a whole lot about cars. All here are very knowledgeable. They are no more (and, many times, much less) expensive than any other gteat garage, but in any event certainly much less expensive than the dealers. I know of several neighbors and friends who were very happy to discover how competent these folks are with their old (and even new) cars. If Jay knows someone who can do a job better, or cheaper (but right), he's happy to send you to them. He might be one of the last honest mechanics on the planet.

My absolute favorite mechanic ever. Would never take our vehicles anywhere else. Always honest about what needs repaired and never upsell. My parents, brother, sister and best friends also use Jay and Jason for our vehicle repairs.

Both father and son should be commended and valued as honest, ethical, and hardworking neighborhood mechanics. Have faith these guys will get the job done with good intentions; a rare gem in the world of car repairs!

The only auto shop I trust and rely on! Love being one of their customers!

I don’t usually post negative reviewers but this was egregious. Unfortunately, I had an extremely disappointing experience at Auto Technologies this afternoon. Upon entering the lobby, my children and I were not greeted. This quickly turned into us being blatantly ignored. The gentleman behind the counter, and three other employees (one sitting on the lobby couch) watched myself and my children walk in but chose to willfully disregard our presence. The shop was not busy—this was not a case of “oops! We didn’t see you there”. This was a concerted effort to refuse to acknowledge us. It’s frustrating to feel completely invisible in a place where customer service should be a priority. If they can’t be bothered to greet or even acknowledge customers, how can I trust them with my vehicle? We left without saying a word (as nothing had been said to us). Needless to say, I won’t be returning, and I wouldn't recommend this place to anyone.

Auto Technologies is the only repair shop I trust for any major services needed for my vehicle. They are honest with fair pricing.

I stopped using first tire and auto around the corner, because I always get a fair price and excellent work from auto tech.

I do not believe that people who are far from tolerance and have no sense of humanity will be good at their jobs. Those who choose this place should be careful….!

I would highly recommend Auto Technologies. Jason and his father, Jay, may be the last truly honest mechanics out there. I've taken two vehicles there in the last month and both times I paid less than other quotes I received from other places AND I got my car back faster than any other place said they could do it. For one of the repairs, the final price even came out less than the initial quote! Jason also has spoken with me on numerous occasions whenever I've called about unrelated engine codes on my car and each time has let me know there was no need to rush to bring my car in to have the issue fixed. How many mechanics out there are so honest that they'll tell you that you don't need to repair something right now? I truly appreciate them for saving me money and giving me peace of mind. I hope I don't need their services for some time, but they will be my first call for any car issues moving forward.

So I have a few friends who have taken their vehicles to Auto Technologies and trust Jason's dad. I knew part of the issue on my vehicle and did not want to attempt the repair, so I brought it to Auto Technologies with a friend who had been there before. I talked to Jason and let him know the symptoms and what I knew needed to be repaired at the very least. I gave it about a week and called for an update...car hadn't been looked at. Another week, same answer. This went on for almost three months. During that time, I asked for my vehicle back and was told it had been taken apart to diagnose it. I asked if the specific repair I mentioned had been completed, it had not. I also went to my friends that suggested Auto Technologies to let them know what was going on. They all told me that he generally takes his time, but also they have had only routine work on their vehicles. I went in person at one point and ended up talking to another customer who was going through a similar situation with him. Eventually, the repair I suggested was completed after taking my vehicle apart to look at 10, 20, 30 other things....I just don't know what all was being diagnosed that the vehicle had to be taken apart. Jason called to give me my total. I went in with the same friend and his dad was there giving me a total of almost double what Jason told me. I argued obviously, his dad simply said "...well you were going to need these things replaced soon..." I told him he needed to have asked me first. Had I known, I wouldn't have the additional work done because I could have done it saving me that extra money. He took off $100 and I just went ahead and paid to get my car. My friend was surprised since he had a good experience even though it was for a simple repair. ***UPDATE*** My vehicle is driving the same as when I took it in several months ago. I am not going back as I do not trust Auto Technologies. For anyone out there with a positive experience, I hope you don't need them for major repairs.

Auto Technologies is the best shop to go to if you're looking for qualified repairs and honesty. Thanks Jay & Jason!

Outstanding service!! Wonderful customer service from Jason. He made sure that the correct issues were addressed and offered complete quote before proceeding with the repair. It's worth the price to get it done right the first time. I have not had an issue since the repair. Thanks so much auto technologies.

Curt and all the guys make my race car fast and reliable.

Really great people. I thought I had a bigger problem that what they found. They could have easily overcharged but instead were very honest with me. I highly recommend!

This shop does the best work at great prices and they are very quick. They charge fairly and are very honest. Highly recommend

There is no better place to take your vehicle. They are honest, friendly and very reasonable!!! Jason is very professional and keeps you updated on the progress on your vehicle. Will never take my vehicle anywhere but here!!

Excellent service, excellent value and excellent experience. You want your car working right dont way till it fails take it to them for a check up to prevent costly repairs.

The BEST mechanic shop I've been to, period. Great customer service. Honest advice on what needs to be, and what SHOULD be repaired. Fair pricing for outstanding quality of work. The ONLY place I trust my classic cars to.

Very fair, and honest! If you want the job done right this is the place to go. Ratings speak volumes. Almost a 5 star rating in this day and age is hard to come by. I’m glad I went here and will continue to go back. Thanks Jay and Jason!!

Always courteous and working with a sense of urgency to get your repairs/servicing done quickly. I have been using them for about 2 years now and I will not go anywhere else. Highly recommended.

This place was unbelievable. I have a 2008 650i BMW convertible and the check engine light came on. I left it there and a few hours later, expecting the worse, im told it was a communication error in the system that just needed to be reset. So he reset it and didn't even charge me! Hell of a guy. I'll NEVER go back to the dealership again!!

Great Auto repair shop. The guys do great work, honest , trust worthy . They have been performing work on my vehicles for almost 10 yeast now. Would not take my cars anywhere else. Hats off to Jay, Shannon, Jason.

The mechanics have decades of experience working on BMWs as head mechanics of BMW dealerships. They do fantastic work, they do it quickly and they do it at a fraction of the cost. You couldn't ask for better service, it is worth the drive to Richmond.

I trust these guys completely. Quality, timely service. They work on everything and have always done me right. I drive out of my way to bring my cars there.

I've brought my car here 3 times, twice has been overnight. They are friendly and seem honest with fair prices but I cannot give 5 stars because there has been a lack of or no communication on my last two services. No one ever calls to update me on progress all day or tell me my car will be kept overnight. I have to call and hound them for communication on my only source of transportation. Communication means a lot when it comes to providing excellent service.

Always satisfied with the work and the customer service. Been taking our cars there for years and would recommend to anyone. They try to find the most inexpensive but quality solution and keep you informed so you know what to expect.

Very dependable repair shop. I've been shopping around in sugar land , Stafford area ( highway-6, highway-59, Grand parkway ). Very reasonable price ,provide affordable solution if you choose after market parts ( that's for my car since My car is an Japanese car and is reliable,) even I heard owner is specialized in Germany car, but his experience covers all the major issues as long as your car can run. I think I know some thing about cars as I have an old car and I maintain it carefully myself by all means , but the owner will tell you all you don't know about the cars. I checked out myself some other car shops with good online reviews, but I still stay away from them, and I spend time drop a few lines for this shop , since the owner don't waste time but just tell you the truth about what's wrong with your car. The technician there is also the one most honest and knowledgeable I've ever met. some other shop may also has good owner, but they may not hire best tech like this shop.( you got to know who is actually handling your car , no matter how nice front man ) So if you don't want to go to dealer as your car getting old ( and you already know all dealer's trick ). If you are really budget sensitive and still want to keep car running at best , I would suggest you go straight to this shop, if you don't want to go to dealers.