My insurance sent them out to my house. He showed up faster than was estimated, got my car jumped off in about a minute, and gave me good advice regarding a battery. I greatly appreciated the help and the wisdom. Was kind and helpful to me.
I would definitely give this towing company a 10 they helped me out of a sticky situation today while being stuck in the middle of the road. Probably the fastest towing response I’ve had in a long long time but I guess all these ppl giving it a 1 star was stuck at the wrong place at the wrong time.
Service was excellent! Arrived and hour earlier than my expected wait time and was a very pleasant ride. Thank you Icon for helping make a bad morning better! Would definitely recommend.
Icon was extremely professional and prompt with their towing service. Their driver William was so friendly and gave me an ETA immediately arriving exactly at said time. He even let me know when my vehicle was dropped off at the dealership. I highly recommend Icon to anyone.
Such wonderful service. Estimated wait time was very accurate and great communication. I had left the keys with the repair shop not realizing that the tow driver would need them. He was kind enough to retrieve the keys after another call and then go get my MIL’s car and take it to the repair shop. Very thankful for such great service.
Locked myself out of my Tahoe, and through my Liberty Mutual App I contacted roadside assistance.
They dispatched Icon, and they arrive within 30 minutes.
The gentleman was professional, polite, and got the job done quick.
I highly recommend if you’re locked out of your vehicle.
Craig with ICON ODESSA was great! He was professional and sympathetic to our situation. He explained what was to be expected and why, he asked questions about my situation, and called back with assurance that my needs would be completed and the vehicle would be secured. Thank you Craig!
I'd give them 5 stars if the dispatcher was just honest and not a $%*#. The driver was great. He went out of his way and honestly made the unreasonable wait more tolerable
Sam was very kind and helpful throughout the whole process after our truck was towed to their facility due to an accident while waiting for insurance/repair. Anytime I called to ask questions, he always answered. As for their place of business, it is enclosed with a high fence and security cameras so our truck was in good hands. Thank you Icon.
Icon Roadside in Odessa offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Icon Roadside are located in Odessa — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Icon Roadside in Odessa buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
Website
