This place is absolutely amazing. I spoke with Calvin the owner and he took care of my like family. The customer service was above and beyond. 100/10 would recommend
My wife’s car broke down at her work. Valet Towing had a truck on the way within 30-40 minutes. Unfortunately the first tow truck broke down on the way over. Luckily the owner was able to come himself and get us taken care of! Fast and professional, would recommend!
Great guys, excellent service. My car was stuck in a parking garage downtown and the first three companies I called couldn’t help me out because none of their trucks would fit. Valet Towing was there in no time at all and was able to get my car towed, no problem. Great communication, great people skills. If you got a car that needs towing, these are your guys.
This wonderful company really helped me at a terrible time. They arrived quickly and got my car secured quickly. The price quoted was the price I paid. They recommended a great tire shop, and the driver even waited until he knew I was going to be taken care of. Thanks guys!
I am pleased to share my exceptional experience with Mr. Curtis from Valet Towing. Mr. Curtis is not only dependable but also excels in customer service. His professionalism and reliability have truly impressed me. I highly recommend Mr. Curtis and Valet Towing for their outstanding service.
I had a great experience with Mr. Curtis from VALET Towing! He was knowledgeable, fast, kind, and arrived right on time. His professionalism and efficiency made the situation much easier to handle. I highly recommend his services and will definitely use them again if needed. Thank you again, Mr. Curtis, for your excellent service!
I was stranded and the owner of the towing company stopped and helped me out. He is an angel. Please use him. He is a local businessman and we need to support local. He is really an awesome person and he has great tow prices
Trust worthy, great price!! Valet Towing saved me tonight after I was in an unfortunate situation w/another vehicle! First, a mechanic friend recommended a well known towing company. I called them & was lied to twice & when the tow truck came out to my car he was rude & told me it would be way more than what was told to me on the phone - so I looked up quickly on my phone & googled & found Valet Towing (Curtis)- a God send!!! Called & he gave me a great/fair price! Seriously, I had several people praying for me, Curtis stuck to the phone quote even when I changed the body shop I was having my car towed to! My car is my baby & Darrell (tow truck driver) was very respectful, honest & communicated everything to me & the tow truck it self was awesome, it didn’t hurt my car at all!! I pray lots of blessings on Valet Towing for not taking advantage of people (me) when in a crisis!!!
Curtis with valet towing was absolutely the best. Not only was the price extremely reasonable and affordable. But he was kind, communicative the whole time. Even got me a water from the gas station while we waited for processing from the tow lot. I met him at the drop site as well to make sure all went smoothly with my body shop and he was calling me to make sure when he would arrive etc.
If you EVER need anything towed. PLEASE use Valet Towing and ask for Curtis.
Please please be careful when using this tow company. Curtis is scamming people out of their money. Paid $225 for him to come retrieve our vehicle out the ditch. He never showed up and the city picked it up later that night. I contact him the next day to ask about a refund and I am still waiting on the refund. I have had to contact an attorney. I was told to file a civil suit against this company which I went and did yesterday. Please think twice before using them. They’re scamming people.
PS: Do not pay this man via Cashapp because they won’t refund you the money if they can’t do the job. And do not pay him upfront. Pay once he arrives to the site.
Stranded in downtown Dallas with a blowout, in the middle of construction, and at 5pm on a Saturday. Curtis and his driver James took great care of me and my children. Curtis knew how nervous I was on the side of the road with my kids in the car and to ease my worries he parked behind us in his own vehicle until his driver arrived. We were then escorted safely to the nearest tire shop and back on the road in about an hour. It's not the way anyone wants to start a summer family vacation, but I couldn't be happier with the service we received in our moment of need. Highly recommend!!
I met Curtis about three weeks ago after my family and I got in an accident. Unfortunately I had to leave to catch a flight and had to leave my grandmother & her sister alone to wait for the tow company. Curtis arrived in a timely manner and immediately made sure my grandmother/aunt were safe. From there, he and I stayed in contact due to my grandmother’s auto insurance (Blue Fire Insurance), being both difficult and unprofessional. Not only was Curtis patient and understanding, he remained transparent & honest with both myself and my grandmother. While I know this small review does not truly captivate in full, my appreciation for Curtis, I hope at the very least it encourages future customers to take a leap of faith with his company. I truly am grateful for his hardworking and sincere support throughout this journey with my grandmother’s insurance. I wish nothing but the best for his company, employees and Curtis himself. Again thanks for EVERYTHING!!!!! - stitch
We tried this company due to the reviews and unfortunately we was disappointed. My husband waited over two hours total for them to come, for the driver to only come and LEAVE without notice. Then once we called to see what the problem was there was no answer or anything. Literally no text or anything on why he couldn’t tow our truck, the driver just left. The lack of communication is horrible. I wish our experience could have been better.
Curtis was so kind and helpful when towing my car. He was friendly and informative and was easy to get into contact with. The gentlemen that did the towing was also very kind and got my car towed quickly. Definitely recommend 10/10 for me.
Man, I was stuck out on the highway and was getting put on the back burner by AAA. After an hour of no confirmation from them, this gentleman, Curtis, stopped by asked if I needed help and took care me with courtesy and respect. Total life saver and will definitely keep them in mind for emergency car needs
Amazing Service!! Valet Towing were super helpful and professional with getting my car to the shop. Called me when they arrived, kept me updated, asked all the right questions to get my car hooked up properly and notified me when they officially delivered. They were so polite and friendly, made me feel better about my situation and were life savers!! Thank you thank you!!
Curtis from Valet Towing really helped me today with towing my car. I was extremely happy with the service and how fast they were. Car trouble is always the worst and it’s nice to have a service that is there for you and Valet Towing is it. Hopefully, I don’t have too many car problems in the future but if I do and need a tow, I will definitely be using Valet Towing again. They are very reliable. Thank you again so much!
I called them and they answered very promptly! I spoke with Curtis on the phone and he ensured me that they would be able to take care of my necessities. Not only are they reasonably priced Curtis made sure to answer all of my questions. He made sure that I understood how the process would work. Great experience and I would definitely recommend/use them again in a time of need!
God put Mr. Curtis in my life on Saturday night. I was 170 miles from home and broken down on the interstate in the middle of what seemed like nowhere. I used USAA's tow assistance service and they advised that I find my own tow because they weren't able to find anyone. It was 8 pm, dark, and no one was answering the phone. I called 10 tow companies without success. I was scared and hopeless. I resorted to the idea that I may have to abandon my car. At 10:30, I got a text from USAA that Valet Towing would be there in 2 hours. The feeling of relief I had is indescribable. Mr. Curtis called me to make sure I was safe. I told him the mile marker I was at and he knew the exact area I was and told me to hang tight. He was busy, but he was making his way to me. At 1:04, he arrived and had my car loaded within 7 minutes. He was a genuine lifesaver and towed my car 22 miles away to the closest Nissan. I am unsure what I would've done without him. Thank you isn't enough. He went above and beyond what anyone else did and for that, I pray they have endless blessings and prosperity.
I don’t recommend this company and ESPECIALLY not their partner/associate Premio Towing.
Short story. Partner set the wrong expectations, then he/Premio didn’t follow up when the tow was going to be late, and it took twice as long as quoted. It meant I couldn’t meet the appointment to get my car repaired that night, didn’t have time for other options, and had to pay for an Uber to get back home and return tomorrow.
When I called afterwards to give some -calm- honest feedback to the partner, I didn’t make it more than 20 seconds into the conversation before he started shouting, cussing, calling me ungrateful for daring to complain. I tried to talk and he just kept on going over me.
Valet Towing, who handled the actual tow, apologized profusely, then flipped around and tried to explain it away “he’s like that everywhere…to you I’m sure it sounds worse than it is”. Any respect I had left went down to nothing.
It took a while but the agent I spoke with assured me of the drivers status all the way through and was very empathetic to my situation! Once they arrived he was professional! Quick! And friendly! He secured my car perfectly! It didn't move an inch! Will def use them again!
Arrived promptly. Polite. Loaded my car with care. When the arranged for repair shop refused the car, they notified me quickly and stored my car safely overnight. Then took it next day to alternate repair shop and again, notified me quickly. Very happy with the service and how quickly they responded to my needs. Strongly recommend.
Isaac from Valet Towing was respectful and efficient when towing my vehicle. He kept me in the loop concerning his ETA, along with Amanda at the dispatch office. I had a very late, evening tow, and Isaac was extremely helpful and communicative throughout the process. I would 100% recommend that anyone in the area use a Valet for their towing needs.
Overall a positive experience after a not so great car mishap!
insurance company sent out these guys to haul off our car after an accident. Andre (I hope I remembered his name and got it right) if I got your name wrong he towed a blue Audi TDI Friday 5/21. was very prompt despite the insurance company quoting me a very long wait. He was very prompt, professional, greeted myself and and kids with a smile. Made sure everyone was ok and even made us laugh. Valet Towing, you have an excellent employee and valuable asset working for your company!!
My car battery died with car in my garage. Adrian came out with flatbed and spent nearly an hour trying problem solving to get the car towed. Turns out getting this that this German car in is neutral impossible if battery is dead. He did try to jump start the battery too but battery seemed completely dead and would not start. So I scheduled to have wheel lift and dolly truck come get the car. When Damon came with that truck and heard it might be a battery problem, he decided to try jump starting first. And got the car started!! Then he followed me for several miles as I drove to car repair shop to make sure I could get there without a tow. Excellent service! Really appreciate the problem solving efforts by both men and the extra touch to help make sure I would not get stranded. Damon even explained some car mechanics to help me understand why I had not be successful with getting the car jump started before.
Isaac was my towing company driver. Very professional and quick. He made sure to do everything safely and was very courteous. They sent him out quickly. Use this company if you need a tow!
On 3-19-21, I had a blow out, Mr. Curtis at Valet Towing, and my tow driver Mr. Devondrick were the most courteous service people I have encountered. I was towed to the nearest Discount Tire, didnt know where I was as I live in MN. The tow truck was at my location when stated, a plus for me as I had waited for over an hour for a tire change, which didnt happen. THANK YOU VALET FOR YOUR SERVICE much appreciated!! I would use this service again.
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