Massey's Towing & Truck Service JunkYard in Dallas (TX)
| Address: | 10514 Wireway Dr, Dallas, TX, United States |
| Phone: | +1 214-682-7558 |
| Services: | Towing service |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 75220 |
| Open Hours: | Open 24 hours |
| Popular times: |
Saturdays
6am
9am
12pm
3pm
6pm
9pm
12am
3am
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for Your Vehicle!
Working time & Location
| Friday | Open 24 hours | |
| Monday | Open 24 hours | |
| Sunday | Open 24 hours | |
| Tuesday | Open 24 hours | |
| Saturday | Open 24 hours | |
| Thursday | Open 24 hours | |
| Wednesday | Open 24 hours |
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Zip Codes
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What clients say about Massey's Towing & Truck Service in Dallas (TX)
This company has no integrity or regard for road safety. Doesn’t have a license plate to start with. Saturday I was driving a distance behind the truck when I notice the dirty bed full of rocks (your required to either have a clean bed or covering) which then cracked my windshield. Drove to side of the towing truck to signal to the guy but then got a show of hands and frustration and he sped up to then cut me off. I called the office to report and a young lady answered and provided a phone number to send a picture of my windshield and video of the driver. I never got a call back that day. I called Monday and a different person answered with no idea about the situation. Said a supervisor would call the next day. Didn’t receive a call and so I called again Wednesday. Next person answers and said they’d call me again. Finally called Friday and spoke to the manager Jeff who blatantly said that since they get so many calls about damaged windshields (wonder why if the beds should always be clean?) and if I didn’t have video evidence of the incident happening then they aren’t going to do anything. They could’ve have said this and argued it in the first place on Saturday so I could’ve called the police to report but amazingly they had me waiting on them for almost a week just to say good riddance.
My vehicle was towed for "parking in the grass" at 11:34pm on Christmas day by HGH towing, but my vehicle ended up at Massey. They must be all the same company and just using the different name because they don't want to ruin the Massey name. $359.20 to get my vehicle out. Customer service hung up on me the first time and wouldn't even talk to me about the situation at all. My vehicle has been parked in that spot when at home for the past 9 years without an issue. Very shady company, I'd never do business with them. They shouldn't be permitted to put bible verses on the side of the Massey trucks because what they did on Christmas to people here at Lakewood in Royse City is absolutely horrible. I hope the state of Texas punishes this business accordingly. If this has happened to you, please reach out to the state and the attorney generals office.
I got stuck with no oil pressure and the guys came to tow my truck. The shop had me ready the next day. I am very impressed with the fast service and fair prices. Highly recommended 👌 Thank you very much !!!