We were headed to Sulphur La. coming from San Antonio we our tire broke off from our 4×4 Super lift 2012 Chevy Silverado.Our tow truck driver Justin was awesome and was able to handle the job with 3 tires on it...Thank u for getting us home safe u were a blessing..Did I mention he drove us back with him to Louisiana...
Very professional on the phone and quick to respond had to call them to get one of my drivers out and then had to cancel the tow and Kevin was very professional about it. Would recommend them to anyone in the winne Tx area
Fast response- Kevin and Justin are top notch. Assisted with a dead battery on my Jeep last night as my husband was traveling from NOLA to Houston to pick me up from the airport.
I hope to never need roadside assistance, but if I do, will be reaching out to these guys for sure.
I truly recommend calling County Line Diesel if you’re ever stranded and need a quick tow. I say quick because they got there in 10 minutes or less. (Also depends where you’d be located) but Justin was very nice and made sure we weren’t stranded for too long. Their prices are NOT ridiculous like other towing companies. Also they are a family owned business at that! Justin made us feel very comfortable and made sure to keep us updated throughout the towing process. 5 stars for sure very honest company, thanks again!
My car broke down on my way back to Houston from Beaumont at around 8pm. Called around and they had the best price for 80+ miles, arrived fast and had me home quickly. Thank you! and Thank you to Justin for getting me home. Would 100% recommend and use again if needed.
I had my Nissan quest towed today and just want to inform anyone who is interested in using there services the gentleman who towed my van today was very professional in all ways to serving customer will highly recommend yall and will use yall in the near future thanks so much 👍
County Line Diesel is AMAZING!! The night I had my wreck I knew exactly who I was going to call! It seemed like KT was there before I even had time to process what just happened. I remember he said “I heard it come across my scanner and then your name came across my phone and I jumped out of bed” From the initial call, the loading of my car, the many trips he made to the yard to let me in so I could just look at what was left was the best experience! I’ve even woken up one morning to a flat tire and he was here within minutes to load it up and drop it off for me.. If I’m ever in a situation again to need a wrecker, County Line Diesel will be my call, everytime!!!
Thankful for County line Diesel. Husband was stuck at work and needed a tow. Within 30 minutes they had a wrecker to him. It was the worst weather, didn't stop them. Also husbands truck was inside a plant, no worries the driver had a TWIC card. Will definitely call them anytime we need a tow
County Line Diesel demonstrated exceptional customer service and support during a challenging situation. Despite the late hour and unforeseen road closures due to a tragic accident, Kelly from County Line Diesel maintained constant communication and reassurance, helping to ease the anxiety of waiting for assistance for my son who broke down on his way home from the beach. When the roads finally cleared in the early morning hours, their team swiftly dispatched a driver to retrieve my son and his truck. Kelly's dedication and commitment to helping a distressed customer truly went above and beyond expectations. This level of care and responsiveness speaks volumes about the professionalism and compassion of County Line Diesel. I am incredibly thankful for their outstanding service during a stressful time.
County Line Diesel came to our rescue in the middle of the night , Justin made sure me and my family got to a safe place and delivered my car about 100 miles from where we were stranded to my house and was very reasonable with pricing. I recommend County Line Diesel to any one who meeds rescue !
I have used them a few times due to trying to get transmission issues in my converted ambulance sorted out. They are very friendly and go the extra mile. They are the ones I will always use down this way when I need a tow. I highly suggest them
Exceptional Service in a Time of Crisis: A Lifesaving Experience on the Road
I cannot express enough gratitude for the exceptional service provided by County Line Diesel, particularly Kelly and Kevin, during a distressing situation on the road. Last night, my wife and three grandchildren encountered a terrifying blowout on I-10 westbound, leaving them stranded on an extremely narrow shoulder amidst heavy traffic. The sheer panic in my wife's voice as she called me for help was enough to send shivers down my spine, but it was the professionalism and efficiency of County Line Diesel that truly saved the day.
Upon frantically searching for assistance, I stumbled upon County Line Diesel's contact information. From the moment Kelly answered the phone, her calm and purposeful demeanor instantly alleviated my fears. She swiftly helped me coordinate with local authorities, including the Jefferson County Sheriff's department, to ensure the safety of my family until help arrived.
One crucial detail emerged during our conversation: our vehicle, a 2015 Cadillac SRX, lacked a spare tire, and being an all-wheel-drive, required a rollback wrecker. Despite this additional complication, Kelly went above and beyond to secure the necessary assistance. Within a remarkably short span, two wreckers and a DPS officer were on the scene, swiftly transporting the vehicle to a nearby tire shop and ensuring my family's safety.
What truly astounded me was County Line Diesel's refusal to accept payment for their invaluable services, the rollback driver was paid for his services. Kelly's insistence that the priority was our safety epitomized their unwavering dedication to helping others in need. Their selflessness and kindness in a moment of crisis epitomize the essence of true hospitality and service.
In conclusion, words cannot adequately convey the depth of gratitude I feel towards Kelly, Kevin, and the entire team at County Line Diesel. Their actions transcend mere professionalism; they exemplify compassion and generosity in its purest form. Five stars are insufficient to rate their exceptional service, and I urge anyone traveling between Houston and Lafayette to save their contact information preemptively.
County Line Diesel is not just a service provider; they are guardian angels on the road, ready to assist those in need at a moment's notice.
My son had a one car accident on his way to college and County Line Diesel provided excellent service and was very considerate in regards to our situation. The concern for my son was genuine. If you in need of help and you're in that area, don't hesitate to call them.
One phone call is all it took. Fast, HONEST and the most caring people in the towing business. Thank you for taking care of your customers like they are family.
County Line Diesel is an absolute lifesaver! I found myself stranded on the side of the road with a flat tire, and within minutes of calling them, their team arrived promptly. Their professionalism and efficiency were top-notch. The technician who assisted me was not only skilled but also incredibly friendly, making a stressful situation much more manageable. County Line Diesel's rates were fair, and they went above and beyond to ensure my vehicle was safely towed to the nearest repair shop. I highly recommend County Line Diesel to anyone in need of reliable towing services. Five stars all the way!
County Line Diesel is the best tow truck company in the area! My vehicle broke down on the side of the highway and I needed a tow. I called Kevin at County Line Diesel and he really saved the day! He arrived even faster than he said he would and was professional and kind to me and my young son. He carefully towed my vehicle and gave us a ride. When your car breaks down it can be very frustrating but because of Kevin and County Line Diesel it was actually a good experience instead! I will be recommending County Line Diesel Towing to everyone I know!
This was such a wonderful experience. We driving from New York and had an unexpected flat tire. When reaching out to Mr Kevin he came right away and he provided us with the best wallet for
Were the only people who would pick up the phone! The driver was a saint and helped us in a bad situation. Responded within 30 minutes and helped us figure out a solution. Would recommend every time!
My Dad’s truck broke down at the gas station from an electrical issue and we couldn’t get it started for anything. County Line was there quick and in a hurry to bring us to the dealership and have it checked out. First class service always!
Very good service! Called at 4:00 a.m he picked up the phone very fast and got to me in about 25 minutes! Very fast, efficient, and reliable work. Good pricing too.Will definitely be using in the future.
Very good service. The man knows his away around all the construction thats going on in that area. Took us to two separate tire shops with no extra charge. Quick and easy. Would recommend.
I was scared to be in Texas as a black man in the middle of night calling for help. This business when I called kept it professional and came and made me feel safe I would recommend them to anyone and everyone. Truly a blessing.
Paid this company $3,000. My box truck was caught in the recent flood in houston. After water Resided they towed my vehicle 10 miles and Charged me $2200 dollars for tow and another 800 storage bill. At 1st said they are trying to help everybody who lost they vehicle by not charging storage. When I called later they told me that was only temporary. I asked how are you helping me by charging me 2200 for a tow when most I ever paid was 400. Answer was these are just our prices. I’m honestly Disgusted with how comfortable they was with taking advantage of a bad situation and making it worse. I literally lost my entire truck crippling my business for months and they saw this flood as opportunity to over charge. I just wanted to speak my truth.
Super fast, excellent service. I was stranded on the interstate 300 miles from home. Kevin came to get me within 20 minutes and called the State Troopers for support ahead of him so I wouldn't get hit. He was reassuring, accomodating, and very professional. Highly recommended!
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