They pulled through when I needed them the most. I'm not from the area in my car broke down in the late afternoon. They were very professional, very polite, excellent customer service. Thank you! Edit: The next time I drove my car it wouldn't start again with the same issue that I thought was fixed here. When I called here again, it was explained to me they thought the issue was fixed, offering to look at it again. Unfortunately I'm from a neighboring city and that wasn't possible but I did appreciate the professionalism.
Being newer to College Station, I got referred to CarDoc for my older diesel truck.
I called & spoke to Conor & he thoroughly explained how the inspection / quote process works & made me an appt.
Jeremy called me back after thoroughly inspecting my issue & gave me a detailed quote & what he’d recommend replacing first etc. He even emailed me pictures & a video of my issue.
Now I just need to safe up for these massive repairs, but I least I have a game plan now !!
CarDoc is a popular, well-known shop located on Harvey Road near Texas Ave. When my car started overheating on the highway, I decided to take it there. After paying a $95 diagnostic fee, I was given a quote of over $1,100. They told me the vehicle needed three hoses replaced along with several hose clamps. I’ve actually dealt with this issue before and already knew what the fix would be—I just didn’t want to do the work myself this time. Unfortunately, my experience felt like what many people worry about with repair shops: unnecessary upselling. In reality, only one hose had a failed plastic connector. I replaced that single hose myself for $135, plus about $20 in coolant. Based on my experience, I would not recommend this shop if you’re looking for fair, transparent pricing.
CarDoc is a great spot to take your vehicle. They kept me updated with the progress of my car. They did not overcharge on labor and parts for the work that was done. Very pleased with them!
My 1989 truck lost the water pump while visiting College Station on a Saturday. CarDoc was open, willing to work on an old vehicle, and also willing to keep it over Thanksgiving break if needed. I was pleased to receive friendly service and fair pricing. Thank you for getting my truck back on the road.
Great experience. We have used CarDoc before and had great service. It was even better this time. They worked on my brand new car which had some issues that didn’t get repaired from an accident. They were able to get the parts in a couple of days and were so great keeping me up to date. They even got it done the same day which they had warned me it might be a couple days ti a week.
Helen was awesome to work with. Their pricing was very fair. I would definitely recommend them to anyone who needs automotive work done.
I was having trouble with my vehicle. It would suddenly “play dead” and we couldn't figure out what was wrong with it. Several people checked it but no luck. Cardoc had great reviews online so I decided to give them a try. They found the problem immediately, fixed it, and I was back on the road. Thank you Helen and Connor for being so kind and professional. Im so glad I found an automotive place that is reputable and honest.
I was new to the city and when my car couldn’t start I was not sure where to get assistance. I am so glad I found the Car Doc. Mrs. Helen was extremely kind and helpful. The folks at Car Doc took very good care of me and my vehicle. Within a day they were able to diagnose the issue and repair it the next day.
It has two weeks since I got my car back and it has been running smoothly.
Thanks Car Doc for your professional and prompt assistance!!
Took 2 older vehicles in a couple months ago and felt we got first rate treatment and fair prices based on amount of work done.
Today took one back, and they inspected work and put in extra fluid they said might have left air pockets after refilling last time. I have a lot of respect for this family owned shop, working to maintain exceptional service.
Exceptional service!! Helen is so awesome!! Her customer service skills are top tier!! The mechanics worked fast and efficiently. They communicated with me the entire way. I will def be back with my foreign baby!!
After discovering my car’s AC wasn’t working, I brought my vehicle to Car Doc—and I’m glad I did. From the moment I walked in, the reception team impressed me with their professionalism and friendliness. They answered all my questions thoroughly and provided clear, helpful information about my vehicle.
Communication throughout the process was outstanding. Every detail was explained, from quotes to scheduling, with nothing left unclear. I even had the opportunity to speak directly with the technician, who was both knowledgeable and professional.
While Car Doc may not be the cheapest option, they’ve certainly earned my trust as the best. Thank you to the entire team for maintaining such a high standard of service!
I noticed the AC in my car stopped blowing cold air, so I called Cardoc. They were willing to work me in the same day, but I opted to take it the following day. dropped it off before they opened with their key drop and they had it done before I got off work that day. They communicated the status with me and sent estimates before doing any work. Fast & friendly service.
Conner was helpful over the phone and kept me up to date on how my vehicle was doing. Definitely felt confident that their shop was doing a good job. Reasonable price for a simple fix. Will definitely be going to Cardoc in the future.
Needed a brand new ac kit for my Kia. They got me in within a couple days of me calling, told me it would be at least a week before the could finish it, but they ended up replacing everything the day I dropped my car off. Will definitely be back for any other repairs needed!
We needed our “new” (used) truck inspected for any potential issues. We already knew where we would go…straight to CarDoc. That is because we will always be a loyal customer due to their dedication and honesty. They take wonderful care of my families vehicles and I just cannot say enough good things about them and their expertise! Car problems can be overwhelming, but at this business I can rest assured that I will get an honest quote and that the work will be solid. They have proven it, and CarDoc has our upmost trust, loyalty and appreciation!!!
I had such a great experience here! My car had been having some trouble recently and I had no idea where to take it. They did a phenomenal job fixing both of my problems, kept me updated throughout the day and involved with the process. Would definitely recommend.
Quoted me over 1000$ for a part that costs 220$ from autozone (alternator). Took my car elsewhere. However another time I did need an AC repair and they charged me a fair price and did it quickly. Very professional people and good service though.
CarDoc service is unbelievable! They were so helpful, explained everything, and were transparent with every cost. They reached out consistently and I am so thankful I went to them for my needs. 10/10 customer service, and they solved every issue my truck had.
CarDoc was recommended to us when we were looking for a reliable place that was affordable for *our* budget. So we took our primary vehicle in, and they were great... up front with the diagnostic process and cost for same. They kept in contact during the process, calling with information and costs, and when something additional needed to be done in order to do the original work needed, they were clear about what was needed and why. And once complete, the work was great and the cost was definitely affordable for us. As a result, we had them work on our secondary vehicle as well, with the exact same process and results. We are SO happy with every aspect of the experience with them, and will continue to use them. Very highly recommend!
We’ve been happy with repairs here in the past. When another one of our vehicles had an issue, we brought it here with a common problem on a 2011 Toyota Tundra — a Secondary Air Injection System Switching Valve stuck open. A popular issue everyone knows about. No fancy electronics vehicle ,the part costs under $200, and the fix usually takes about 20 minutes. Prior I scanned the vehicle myself and told them exactly what was wrong, yet they still charged $131 for extra diagnostic. That took them two full business days.
Today, I got their repair quote: $3.580. LOL. Seriously? They added a list of unnecessary repairs on a reliable non-worn Toyota Tundra with just 100.000 miles on it. That’s outrageous for such a simple, inexpensive repair.
Unfortunately, you’ve just lost a customer, CarDoc Automotive College Station.
Always a great experience. As a top tier youtube mechanic, it is as important to know your limitations as much as knowing who to trust with the repairs that go outside of your skill level. These guys are straight shooters and always impress! Great communication and fair pricing.
I had a good experience taking my car to this shop. The staff was polite, courteous, and explained things clearly. After the initial service, I noticed a lingering noise and brought the car back. They addressed the issue promptly and at no extra charge, which I really appreciated. It showed they stand by their work and care about customer satisfaction. I’d definitely consider coming back for future needs.
We recently had two of our work vehicles serviced by CarDoc, and we couldn’t be more pleased. Their team was very responsive, friendly, and professional throughout the entire process. They not only completed the necessary repairs quickly and efficiently, but also suggested additional maintenance that helped us stay ahead of potential issues. The work was done on time and with great attention to detail. Highly recommend CarDoc for anyone looking for reliable and trustworthy automotive service!
Amazing place to take your car when in need. I called in, got exact quote over the phone and they also ordered my parts. Took my car in next day and got it done in a timely manner. The price was definitely also the best in town, $100-300 less than everyone else for my CV axle replacement. I recently drove 16+ hours across the country for a move and it held up perfectly and got me where I needed to go safely. I appreciate the team here and wish them all the best, very good people!
I knew it was a risk buying a 43 year old car, but thank goodness I found CarDoc! Just talking to Aaron on the phone clinched my decision to bring my Triumph TR7 to them. Aaron was so kind, patient and knowledgeable. Constant updates and going above and beyond by running down parts on the phone and arranging for delivery. He also recommended Precision Towing and they were awesome too. So grateful for their care and expertise. I definitely will go back as well as recommend. Thanks everyone at CarDoc!
Aaron and the gang are amazing. I drive older vehicles and these guys are lifesavers. I won’t let anybody else touch my 97 powerstroke. They do a great job, keep the price reasonable and communicate every step of the way. I wouldn’t dream of going anywhere else.
CarDoc is outstanding! They provide honest, competent, and friendly service. They fix your car right using quality (NAPA) products, warranty their repairs, and tell you when to expect future maintenance rather than try to upsell you with unnecessary repairs. The family owners of CarDoc have been providing auto service for 3 generations. The staff is certified knowledgeable, competent, and hometown friendly. I’ve been a CarDoc customer since 1995 when a student worker who was “into” cars recommended them. I recommend them to friends and relatives, and all were happy with the great service. I rest confident with CarDoc to provide best value service and I value that peace of mind more than a perhaps cheaper competitor. Believe me, that’s important when you drive a ‘96 Dodge pickup with 200K+ miles. When you take your car to CarDoc, you can exhale now.
Everyone from the front desk to the mechanics in the back were open, honest and professional. Tyler (certified ASE Master Mechanic) did an 8 point safety inspection as required under the “Assembled Vehicle” regulations and walked me through his findings and offered some great advice on how to tighten up a few things to avoid future problems. I will definitely be using them again.
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