Excellent tow truck service! They arrived quickly, handled my vehicle with care, and were friendly and professional from start to finish. Highly recommend!
RUDE! JUST called and told them I’m needing a tow from Trinity towing to the southeast side of San Antonio.
The guy who answered said
“Okay, that’s not us.”
And hung up.
SUCH WONDERFUL CUSTOMER SERVICE!
Driver in truck plate number starting with T25 is lazy and refused to drop vehicle off in a parking space and instead dropped off a dead vehicle in the middle of my parking lot after moving vehicles around that he requested so he can maneuver. 10/10 do not recommend this towing service.
Tow driver in an orange unloaded flatbed truck was speeding past 80mph, down I-10 during traffic bullying cars to move out of the fast lane with his yellow flashing tow lights on. Contacted SAPD to report reckless driver due to several cars almost getting into an accident trying to move. Tried getting drivers attention, he acted like Ray Charles. Contact company posted on side of truck, owner sounded concerned until I noticed I also contacted SAPD. He changed his attitude and hung up. Poor use of emergency lights from tow driver & reckless driving to represent a company. Poor customer service to the public from the owner of this company. I wouldn’t recommend this company to anyone.
BEWARE!!!!!!!!
They came to pick up my Excursion and used a motorized wench to secure it to the bed. I've had this truck towed often enough over the last 16 years to say that I have never seen a driver use a motorized wench. On this tow, the driver popped a leaf spring while doing this and the company is denying that it's even possible. The leaf spring was a year old and it's a clean snap, so there's no way it could have been anything else other than the pressure they put on it when wenching it down. After a couple conversations with Sam, who said he spoke with the owner, he said they would not cover the expense of replacement. After speaking with the spring company, they confirmed that there is no way this could happen with regular use. Very poor business practices when a business doesn't reconcile their own error.
My Boss needed his Luxury Car towed & texas towing came out 1st. The guy was rude to my Boss over the phone & to me. I complained about the situation & they sent Flash Towing.
Brandon was Amazing & listened to me as I passed on the information. My Boss Mr. Press was very impressed & Satisfied with they services & Brandon's skills to help. Thank you Brandon for making the move simple and easy. You did everything in your power to make the customer happy. Mr. Press is happy & I got a raise Thank you thank you thank you! Brandon your the man & the best
Loved it!! Professional, quick, extremely courteous and polite and the girl May on the phone was an Angel! I got stranded in a city I don't know, but they came to my rescue in a flash!! 100% AWSOME!!!!
Provider never showed up after and hour and a half wait in the heat. Had to cancel and rerequest service from another provider. When contacted about service they said “I’ll find out where he is and call you back” Never called back and refused to answer subsequent phone calls from myself and my roadside assistance. DO NOT USE THIS FLY BY NIGHT OPERATION!!
I called them and told them I needed a tow, and they quoted me 45 minutes. That's not too bad, so I agreed. 5 minutes later, I get a text saying "15 minutes away". This was a joy as I was stuck waiting with the car. Just 10 minutes after the text, they arrived! Driver was careful but efficient in loading up the car (and happened to also be a fan of mustangs!). And the price was very good for the service (even after I changed the destination AS THEY LOADED THE CAR UP lol) All around a great experience, will definitely use Flash Towing again!
Excellent towing service and price was great, I got stranded at a Valero Gas Station @ UTSA BLVD and I-10. Tow truck driver was an expert at towing my BMW. I was very pleased with the service and price. Thank You so much!! HIGHLY RECOMMEND.
Flash Towing is a family owned business and provided excellent service in my time of need. The drivers are courteous and take their time getting the vehicle on the truck properly to ensure your vehicle is not damaged. Their prices are reasonable and they remain in constant contact to keep you informed on the drivers location and estimated time of arrival. Check them out if you need inexpensive quality service.
Best towing experience ever, didn't have to wait long at all, very professional driver, that went the extra mile to meet all my needs. Completely satisfied, definitely a recommended towing company, keep up the Great job,
Worst experience ever, was told it would be 45 minutes to an hour. Driver arrived over 2 hours later after I called twice to check on the ETA and was told 15 minutes each time. Driver was very inexperienced, having issues loading the vehicle. Finally arriving at the shop 10 minutes before they closed, not being able to be assisted. Driver was constantly using his phone while driving with me and my daughter in the vehicle, only had one seatbelt that worked.
Horrible! Waited all day, just for them to tell me they couldn't tow it, poor guy didn't seem to know what he was doing. Just told me he couldn't do it and left. Called another tow service and they quickly came and helped me out.
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