Mission Wrecker Service was absolutely excellent. They were very professional and handled my son’s vehicle with great care. The entire process was smooth and stress-free. Juan was especially amazing — so helpful, kind, and attentive from start to finish. We truly appreciate the outstanding service and would highly recommend them!
Fast, reliable, and professional service. The driver was friendly and took great care loading and unloading some cars onto a trailer for us. Highly recommend!
Tall Chris was amazing, kind and very helpful in helping us through a stressful situation. We have not been through something like this and he was all about making sure we understood the process and what to expect from him and the process. The front office lady in dispatch also was kind to us and explained what to expect. We really appreciate all the help and guidance through this very stressful situation.
DO NOT USE THIS TOWING COMPANY ESPECIALLY IF YOU HAD AN ACCIDENT DONT LET THEM TOW IT TO WHERE THEY WANT. THEY WILL TOW IT TO A PLACE AND YOU WILL BE CHARGED FOR EVERYTHING The collision place will charge you for storage fees galore. So dont use this wrecker when in an accident they have a preferred list. To save yourself thousands in fees dont use them!!!!!¡!!!
I had an outstanding experience with Jonathan Hirt from Mission Wreck Towing ( San Antonio, Texas ). From the moment he arrived, he showed true professionalism, patience, and care. Jonathan made a stressful situation so much easier with his calm attitude and clear communication. He handled my vehicle with attention and respect, and you can tell he takes real pride in his work.
What impressed me most was his willingness to go above and beyond—Jonathan didn’t just tow my car, he made sure I felt safe, informed, and taken care of every step of the way. Exceptional service like this is rare, and I’m genuinely grateful.
If you ever need towing assistance, I highly recommend Mission Wreck Towing and especially Jonathan. He’s dependable, kind, and truly dedicated to helping people. A 5-star experience all the way.
John Lawrence was extremely courteous and kind! His driving was excellent and he got me to my destination safely and within a timely manner! Highly recommend
Just want to say thank you to the dispatcher and the driver of truck 181. The dispatcher was knowledgeable and very helpful. Driver arrived in no time and had our daughter back on the road. You both made a bad situation better! Thank you!
Absolutely great experience. We were visiting San Antonio from Houston and my car decided it had its own plans. After breaking down in a business parking lot, Mission was dispatched to help move my car. They were so kind on the phone and understood when I had to make destination changes. Was told it wpuld be about an hour to an hour and a half wait but after literally 15 minutes, they were there. The tow truck driver, Juan or Jose (can't remember) was so awesome. Can't say enough about him. If were ever in the area again, and someone needs service, we will definitely recommend them.
My husband broke down on I35 on his way home from work and he called Mission. They told him it would be 60 to 90 minutes. I was very nervous about him sitting on the side of the highway after dark. Daron was there in just over 30 minutes. He was so professional and courteous. He got my husband and his car off of the highway and home quickly. This was by far the best experience we have ever had with a towing company! If I ever need another tow, I will gladly call Mission, and I would defiantly request Daron if he were on call even if I had to wait a little longer.
Beyond Horrible - I owe this disservice to my insurance carrier GEICO - Initially said 45 mins - then changed to 2 hours and they never arrived. Simply Horrible.
Chris K. helped me today and did an outstanding job. He arrived quickly, was very nice and respectful, and answered all of my questions thoroughly. He was confident in his skills, which gave me peace of mind throughout the process. I truly appreciate his professionalism and excellent service.
Mission Wrecker advertises “five-star customer service” and “quick response times,” but my experience was far from that. GEICO arranged for them to assist me by 7:30. When I called, I was told an hour and a half wait—and it’s now been over two hours with no one showing up.
Dispatchers give vague updates, and there’s clearly a lack of communication. For a company that claims reliable 24-hour roadside assistance, this is unacceptable. Mission Wrecker needs to align their service with the promises on their website.
Matt was so very helpful. Kept me calm cuz I was worried about the tow and expense he searched for the nearby Tire place . Very courteous. Thank you Matt, mission towing and definitely thank you Geico
I would give Mission Wrecker San Antonio 10 stars if I could. Don’t hesitate call Mission Wrecker San Antonio for all of your towing needs. The people taking the call to schedule a tow were fantastic! By far the best experience I’ve ever had with a wrecker service. Yesterday I scheduled a tow for an “Aqua” vehicle to be towed today at 10am. Not only did the driver, Marcello arrive 15 minutes early, he quickly got the car hooked up and ready to tow. I mentioned the color of the vehicle because the driver looked just like Jason Momoa in Aquaman! When we arrived at the storage facility where the vehicle is being stored he had to wait over an hour due to a snafu with booking the storage. He was so kind and professional the whole time during the long wait. I really appreciated his demeanor while we worked through everything with the storage facility. Thank you Mission Wrecker San Antonio and Marcello! Marcello & my grandson next to the Aqua car.
The wait was a while but once my driver got to me he was kind, courteous and sociable. I kind of regret riding home with my brother because he was so cool. Appreciate the help!
I'd like to take the time to acknowledge the great service I received with Mission Wrecker Service that I received after having a blowout on the freeway. After pulling off into a safe place to decide, " Who am I going to call?" I remembered the card given to me by Rick Lozano if I was "Ever in need of service for my truck!" Well, I'm sure glad I had saved it. I called this gentleman whom answered and took my information to relay to his dispatch department and he told me 30 to 45 minutes?? I waited 20 and Christian arrived! Not only did he greet me with an extended hand, he also was glad I was safe and out of traffic. He slowly, carefully and majestically eased my boy "Blue" up the flatbed! He was sitting comfortable and securely with a "6 point tie down "I believe Driver Christian drove to our destination cautiously and continously looking at how my boy was doing. Parked and dropped off exactly how and where I wanted it... he's ready for a new tire in the morning! Thank you Rick, thank you Christian, thank you to the dispatcher for working together to make this all possible. Now....who needs a good tow service?? #missionwreckerservice
Mission Wrecker came to get my car after I had a blown out tire on my Subaru Ascent , they were very swift and they came to get really fast. I had asked for a flat bed since my tires were blown out & they came through as requested. The tow truck driver was very helpful & considerate to me during my dilemma. The dealership I brought my car to didn’t accept my car for whatever reason so the tow truck driver (Felite) offered to take it from there to a suitable service provider. 5 star all the way thank you Felite you are the man!
My experience was pleasant! Mission towed my tracker and trailer to the shop. He moved swiftly, very knowledgeable, and his wrecker was clean/cozy. I'm glad my company uses their services every time.
Brian was professional and fantastic. He took great care of our f350, 4 point strap down, the whole shebang. He did perfect. Excellent timing and personable. Great bunch of drivers and an amazing company. Can't go wrong with Mission Wrecker.
I never write reviews but these guys deserve it!! They took my call instantly and picked me up at 3 AM. The price was very reasonable and they fulfilled my request for a flatbed.
Here's a review you could make for the towing service:
"When I needed a tow truck at 11 o'clock, Mission Towing Service was the only one available and they did not disappoint. They arrived quickly and were punctual, which I greatly appreciated. Their customer service was top-notch and the pricing was surprisingly affordable. I would highly recommend them to anyone in need of towing services and give them 5 stars for their prompt and friendly service."
The gentleman who came out was nice and worked quickly I was told it be a hour wait he was there within 15-20 min thank you mission for your quick efficient service!
I was the unfortunate victim of tire theft while on a trip in the Houston area. My insurance company sent Mission Wrecker to tow my vehicle to the nearest tire store and I’m thankful the driver they sent was experienced and kind. He loaded my truck with care, walked in the bushes and located the lug nuts the thieves decided to toss and was kind enough to allow us to ride with him. He helped make a jacked up situation a little less painful. I can’t remember his name, and I’m upset about that, because he deserves all the credit in the world! Thank you driver of truck 173 for being so kind!
David was early polite answering all questions was very meticulous about safety while also offering good advise and delivery my 14ft x 7ft storage container to it's final destination and the price was extremely fair! Thank you again David if ever I have beed again which I probably will I'm going to Mission !
David was the pro sent out and he did a phenomenal job decking. He was forward thinking and came up with a game plan and executed it to perfection. He was a true pro and knew exactly what he was doing. I would have no hesitation using them again.
12-21-2021 - Tony arrrived on time and took very good care of my husband's prized possession. He was totally professional. The customer service folks who scheduled the pick up were also prompt and courteous.
Dec 21, 2021
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