Outstanding service! 20 minute response in my situation, professional and friendly. Hauled my car to our mechanic, dropped it off, photographed the delivery and reported to me when complete. Highly recommend Freedom Services.
Had trouble starting my vehicle and i assumed it was battery related so I called Freedom Towing and he was there in less than 13 minutes! He assessed the situation and told me it was not batter related and showed me the issue and was out of there in 5 minutes and refused to take payment. Great business that you can rely on and I’d absolutely recommend and wouldn’t hesitate to call again if needed.
This man saved my birthday! I was waiting for another company for 4 hours and got fed up. I called him and he said he’d be there in 35 min… he was early! He went above and beyond what I had requested, which was a straight tow to the dealership. He was respectful and asked what was wrong and he actually enabled a better solution! He has integrity, he was punctual and I would definitely call him again if I needed assistance! THANK YOU!!!!
Freedom towing answered my call for service at 7am on the second ring of the call! They were able to arrive at my location within 15 minutes and were polite and professional the entire time. Starting your day in need of a tow is stressful enough, but Freedom towing was a pleasure to work with. I hope I never need a tow again, but if I do I know who to call!
I gave him a call, all details were set within and had my car at desired location within an hour. Fast and great costumer service. 10/10 highly recommend!
I had a horrible morning when my car broke down on the highway. This towing company was affordable and amazing when I spoke to him on the phone. Even though I live on the other side of town from him, he came through. He was very polite. 100% recommend if you need a tow.
We called our insurance The general to help us with roadside assistance they report they had a company called us and the man was not able to talk English so luckily I was able to and he wanted to charge us $245 and I said no the insurance she paid for that so I hung up call the agency again and they hook me up with freedom the owner is Henry Henry says no insurance covers it and I'm on my way he was such a good gentleman I called them where he was at and he said I'm 30 minutes away he came in and did a great job with a beautiful attitude I was very happy with his business he brought a truck to the mechanics and I took his hand and I said thank you so much we've been sitting out here for 4 hours and you are the one that responded right away and if anyone wants to have something told right away call freedom Henry the owner he's an awesome guy and he's also been in the Marine corps and he acted like a marine with a lot of respect we thank Henry so much for today, Henry we will always count on you thank you again.
I needed to have my 2006 Toyota Camry towed to Sun Automotive on Culebra on 09-14-24. I called Freedom Towing, and Mr. Chavez arrived quickly. He towed my vehicle to the shop and left it in a parking space near the service bay so that the mechanics could easily roll it in and work on it. Everything about the work was efficient and professional. Mr. Chavez is a marine vet, by the way. I recommend Freedom Towing without reservation.
One of the best tow truck companies in San Antonio with one of the best and transparent prices in town. Henry was prompt, professional and responsive. I will definitely use this veteran own business again.
Fast and friendly service! Adam was courteous and helpful on telling me what could be the reason for my cars issue and got me and car home safe. Hopefully I won’t need their service again but highly recommend to anyone needing tow service!
Great experience. Good communication, flexibility, professionalism, and friendly. He showed up on time. He got everything hooked up and took it to my house without any issues. Great job and thank you again. Exclamation
Professional, friendly, flexible, and reasonably priced. Offered to come out whenever I needed and showed up on time. Great experience. Definitely recommend. Thank you again!
Efficient and very nice and considerate. Even though it was at 11pm he was pleasant and seemed to love his business. Will recommend and use again if ever the need.
Very professional and and kind. Prompt for pickup and knowledgeable on vehicles. I would recommend this company for any towing needs. Pictures were taken at drop off and receipt was sent via text. Amazing customer service!
Definitely recommend Freedom Towing, Henry answered the phone at 6am, and responded to my location in a reasonable amount of time. Thank you for your service, and pricing was very affordable.
Called AAA and waited 1.5 hours on the towing company they contracted out with. Finally gave up when they kept pushing our estimated time back. Called Freedom Towing and the guy was so nice. Showed up in 30 minutes. Very, very professional. Highly recommend!!!!!! Thank you!
Called at 9:00 PM on a Sunday night because my tire had popped and I needed it towed to my home. Henry showed up in less than 30 minutes. Extremely professional and super nice. I would definitely recommend Henry @ Freedom Towing. He will always be my first call for service. Thanks again Henry!
Henry was polite and provided great customer service right off the bat. It was as if I was asking a friend for help, endearing and helpful! He was quick, efficient, and documented the pick up and drop off. I would HIGHLY recommend!!!
Thank you Freedom Towing (Henry) for a quick response to my 20 year old daughter's call. Her call had started having issues on 410 and lucky for her she was able to get off at the next exit into a parking lot before her car completely shut down. Per our instructions her vehicle was towed to a repair shop which made our lives a lot easier than if we had it towed to our home. This professional and personable veteran Marine has our business from now on. Thank you.
This young man went above and beyond. He quoted me a price and was a very good deal. His response time was outstanding, arrived when he said he'd be there. Very courteous and professional. Did a walk around my truck and pointed out discrepancies before hooking up, not many tow truck drivers do that. And two days later I used his services again. Same results. I'm very happy, I will recommend him to anyone needing this service. Thank you Mr. Chavez.... In closing, please support this local veteran. Semper Fi!
Great service, very professional would recommend to anyone in need of their service. I will definitely call again. He arrived quickly despite being the 5:30 - 6:00 pm traffic , his fee was was reasonable, he was polite and again professional. Thank you Freedom towing your service was very much appreciated.
WOW is all I can say! Called for a tow for my vehicle and he was there within 10 minutes. I had called early thinking it would take a few hours! Courteous and professional. Even sent me a pic of my car when it arrived at the shop. HIGHLY RECOMMEND!
This was the fastest tow I've ever had. They were upfront and honest about their timeline and rates, professional, and very kind. The pricing is great. I will definitely use them in the future. Great communication too!
Outstanding customer service I had an appointment with another towing company and they didn't not follow through had me waiting 2 hours plus in scorching hot summer weather in uniform. Called Freedom Towing and showed up in 15 minutes and he was able to get on Fort Sam Houston post no questions asked. Highly recommended for any active duty or veterans. Best prices overall well worth for the quality service you receive! Happy to know my vehicle is safe and in good hands. Will definitely be using this service again.
I can't thank enough for the support and assistance that we had. My car didn't start it had a damage battery that he diagnose but was not 100% sure so he offer to follow us to a car shop in case our car die in the way and even helped us to change the battery. In the shop they confirmed the battery was bad. He went beyond the calls of duty. I highly recommend his service for all the support and advice to someone that doesn't know anything about cars. Excellent price , excellent service.
Excellent communication! Called me when he was nearby, described what he needed to get done and how much time it would take... Henry did amazing and diligent work handling my broken down vehicle overall. Wish I had called him first if I'm being honest! Definitely great price but even better service.
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