The driver Shonny reached out to me shortly after I spoke with AAA and arrived to my location quickly. She was professional and courteous and took care in driving my car on and off the wrecker. Outstanding customer service!

B Fambro Sr

08/10/2024 19:40:50

Andrew towed my 67 Camaro and the service and communication was amazing!! From the initial call of making sure it was okay to drive on the lawn to get to the car, asking about water lines etc. He provided pictures of loading the car and when it got to its destination. I am very happy with his service.

John Sanchez

07/26/2024 16:17:27

Dakota recently provided towing services for my car, and I was highly impressed with his performance. Dakota was professional, punctual, and handled the towing process with great care. Throughout the process, Dakota maintained a friendly and courteous demeanor, making what could have been a stressful situation much easier to manage. My car was delivered safely to its destination without any issues. I highly recommend Dakota for any towing needs, as they demonstrated both expertise and exceptional customer service.

Dominique Broady

08/29/2024 14:34:39

First drive in an electric car and it didn’t have enough juice to get home or a charging station. Progressive roadside service to the rescue. Kayden is a kind, polite and funny young man. I felt comfortable , safe and cared for ( he even got me some water to survive this Texas heat. He loaded and unloaded my car with care. Parked it closest to where we wanted to connect the charger. Best ride with a tow truck ever. I hope I don’t be a tow again, but if I do , sincerely send Kayden.

Williamettia Scott

08/03/2024 02:47:57

We had a great, quick and professional service today. We had a flat on the freeway and got towed to Firestone. Thank you! We are grateful for the 5 STARS service and experience.

Caterina Schintu

09/10/2024 19:46:38

Andrew and Rick were prompt. They showed up at exactly the time I scheduled my pick up. They were very professional and polite. They even texted me a picture when they reached their destination with my vehicle. I highly recommend Unlimited Towing & Recovery for their promp and professional services. This is my second time using them and I would definitely use them again. #professional #affordable

Isaac Gill

04/22/2024 23:41:01

The tow driver was rude throughout the interaction. He called to tell me he would be to the pick up location in 15 minutes. When he called he did not initially identify the company he was with, and caller id didn't show as the company. I spoke with him acknowledging who I was and that yes I had requested the job to be done, he gave a 15 min time for arrival. He was discourteous whenever I spoke to him about his phone Manners at the pick up location. He told me he could just cancel the job then if I didn't answer the phone. He was given the key to the vehicle to proceed with the tow, once he had it on the vehicle he started trying to ratchet strap the hard bed cover down that could be locked. Told him I did not want to do that because he could damage the paint of my vehicle. He told me he was required to by his company and that's why he was going to use "these", and "these" were microfiber rags shoved between the strap and the bed of my truck . I told him I still objected and I did not want it done that way. Then he told me he was gonna cancel the job and drop the truck. I told him I would call his supervisor. Which he replied back he was gonna call him too. He did unhook, dropped the truck and left. I spoke with the supervisor who assured me they would send someone out with a flatbed to do the job, but apparently they canceled and insurance reassigned the tow. Not happy with the interaction.

D M

06/28/2024 17:22:46

Robert came out to pickup my vehicle. He was very professional and let me know everything that he was doing. He took pictures to ensure the condition of my vehicle upon arriving as well as when he loaded it on the bed. Robert sent me a picture of my vehicle once he dropped it off at the designated destination. Very respectful and courteous. I would definitely recommend Unlimited Towing & Recovery.

Jacquelyn Hitchcock

07/10/2024 00:41:46

Andrew was very polite and extra careful loading my father's 31 Ford 5 window coupe. My father has bad balance and he was very kind to help my dad get in & out of the car and made sure he didn't fall. Very nice gentleman and did an excellent job.

A Divine Canine

04/05/2024 01:20:28

Rob came out and got me towed home after my car stopped on me. Was quick, very nice, and did a great job. Plus as someone who usually dislikes being in a vehicle with someone I'm unfamiliar with, he is someone you can feel safe with! Best towing company I've ever used, and I've used a few by now!

JoDee Lynn Davis

07/10/2024 20:20:44

Good morning, I want to say this loud and clear, My wife had a flat tire this morning. In a matter of an hour Unlimited Towing took awesome care of me and my family. The driver Dakota was the most professional and personable driver I have ever had!!! He was prompt swift and super friendly, he provided me with the best service any customer could ask for. What he did I not know we have a huge event this weekend for our Bike Rally and he saved the day. Please I would love to know the feedback on how he will be recognized for his hard work and dedication. Thanks in advance Mr. Owens

maurice Owens

09/06/2024 15:05:39

Andrew and Mike were absolutely amazing, efficient, respectful, easygoing, and overall helpful. Despite the situation they made the tow as smooth as possible I would love to use this company for towing anytime I am in the area

DaVina Ross

09/18/2024 02:34:04

We had a very good experience with Unlimited Towing and would recommend them highly. Ms. Laura on dispatch called us promptly and let us know when a tow would be available. Allen arrived as scheduled and took care of our problem. Allen was very knowledgeable and informative about our issue. Thank you Allen and Ms. Laura for your excellent service.

Charlie Hull

09/16/2024 15:09:20

Awesome, professional service in a timely manner, and Shonny has been by far the best tow truck driver. She definitely knows her stuff and was professional and helpful in my time of need. It was 8pm and I was worried I would be stranded for a long time but she arrived in less than 20 minutes and helped us get our car home safely. Will definitely contact Unlimited Towing for any future car towing needs. Shonny thank you!

Keith Kight

09/21/2024 01:50:35

Andrew was top notch! From the start his communication was prompt, met me at my father-in-laws car 1 hour away from where he was, where I only had GPS coordinates, and was able to safely load the truck onto his flatbed and hauled it off in a matter of minutes! So efficient! He continued communication with my in-laws to make sure the car was delivered safely to their requested drop off point, and took pictures and sent them to make me feel taken care of as well. Andrew you are a blessing with a TOW TRUCK! Thank you for your kindness and your amazing service!!

Jaclyn McComb

07/18/2024 13:12:41

Rave!! My call to AAA this morning was routed to Unlimited Towing who immediately called me back and had Dakota out within 30 minutes of the initial call. He greeted us, assessed the situation, and had the car loaded and on the road within 15 minutes. He also texted us a photo to let us know that the car had been delivered to the requested location. Would definitely use Unlimited Towing (and Dakota) again! Thank you for making this so easy!

Lisa Clydesdale

09/11/2024 16:27:06

Highly Recommend, Great Price! Every time Ive used Unlimited Towing they are always eager to help! They are very professional! Every driver i have met has carried a smile, properly prepared, checked, and towed my vehicle in a very fast and effective manner. I was having a very stressful day and Shonny showed up with a very enthusiastic attitude and shared her smile making the day a little more brighter! Thank You Unlimited Towing, You Guys Are The Best!

Joshua Streat

08/26/2024 23:13:19

I can't thank Andrew from Unlimited Towing enough for the outstanding job he did! My car was completely stuck in the mud, and I thought it was hopeless, but Andrew arrived quickly and handled the situation like a true professional. He was not only skilled and efficient but also friendly and reassuring throughout the entire process. If you ever find yourself in a tough spot, I highly recommend calling Andrew and the team at Unlimited Towing. They truly went above and beyond!

L Chris Hall

09/04/2024 03:54:50

Truck was very stuck in the mud. Dakota from Unlimited Towing helped us. Excellent customer service and skill.

Heather King

08/24/2024 14:16:12

Shawnee arrived 20 minutes earlier than the ETA. She was professional, friendly, knowledgeable, and very helpful. Excellent experience... and she got the battery jumped and the car started with no problems! Thank you for the excellent service!

Tiffany Young

08/01/2024 19:40:26

My car battery died over the weekend and I needed a tow as quickly as possible so that the issue wouldn’t run into Monday. My insurance company let me know that a tow company would be in contact and to expect them within 45-75 minutes. Maybe 5 minutes later I got a call from Dakota saying that he was 16-21 minutes out. He arrived within the scheduled time and was actually able to jumpstart my car very quickly. He then gave advice on keeping it running for the best outcome. Super quick and friendly service and would recommend Unlimited Towing to everyone.

Kristen Gomez

08/25/2024 18:39:58

My car battery malfunctioned while driving and left me stranded on the service road. AAA sent this company pretty quickly to my location and Charlie was my tow truck driver. He was absolutely pleasant and helpful throughout the whole process. Would recommend to anyone!

Alma Tilley

08/10/2024 22:38:42

I used roadside assistance and Unlimited Towing was dispatched out to my location. She arrived earlier than expected and called to eat me know what time she would be there. She changed the tire quickly and was very friendly. It was nice to see a smile when going through what I was going through. I would definitely recommend this company in the future!

Kelly Bland

08/18/2024 23:32:46

Hello. I just wanted to say a big thank you to your company for all that you do! I have used your services through Auto Club several times now, and each and every time your drivers have delivered 110%! They are courteous and professional and always ensure that everything is okay before leaving. Point of fact, they go above and beyond! I’m not sure how many thanks you guys get, but I sure do want to offer my thanks! Sincerely, John Graffio Sent from my iPhone

John Graffio

08/26/2024 12:57:14

As a 69 year old woman, Shonny came promptly to pick my car up, and offered to drive me home, with a big smile. She was very polite and pleasant, she made me feel comfortable. Right away I could see she was a true professional, in a few minutes she had my car on the tow truck. I highly recommend her! Thank you!

Tisha Martinez

08/26/2024 16:32:57

Dakota towed my Dodge Ram. He was very professional and knowledgeable. He asked all the appropriate questions to expedite the towing due to being in an area with heavy traffic. He even quickly troubleshot the problem with my truck and told me exactly what was wrong. I would definitely recommend using unlimited towing service to anyone.

MrLongboy05

09/16/2024 15:45:01

Great service from start to finish. My tow truck driver was Ms. Shonny (I loved the pink truck 💗) , she was professional efficient and punctual. This company has excellent communication, from the moment I booked the tow until they dropped it off. I would definitely recommend them. 10/10.

Constance Autry

08/28/2024 14:54:23

Rob was amazing when picking up my car. It was in the Walmart parking lot and he was very careful and answered all of my questions. He explained what he was doing and why, also you could tell he genuinely cared. I really appreciate the time he took and how he carefully handled my car. Thank you Rob! You guys are lucky to have him representing your company.

Delicia Sandoval

08/04/2024 12:18:31

Rob was great! Fellow Military Comrade!! Professional, respectful, & courteous; he kept in contact with me as he was en route, safely loaded & dropped my vehicle, and took pictures. Laura was also a big help in locating me. Definitely recommend this Unlimited Towing and Recovery for excellence service. Thank you.

jc

08/03/2024 01:44:24

Hola! My name is Asti! I traveled from one state to another while having complications with the rental vehicle. I have been overwhelmed and very disappointed during my risky journey. At the end, the vehicle became useless to me. It was such a pleasure receiving the services from Sra. Serena at Unlimited Towing especially the driver, Sra. Shonny! Sra. Serena understood my cry for help and Sra. Shonny topped it with the brightest smile attached to her kindness. I so needed that environment more than they imagined! I still have to figure out a way back home, but one thing I do know, I can sleep knowing that there are still kind people, and who don't take my situation as a nonchalant episode like the rental company did. Gracias, again, Unlimited Towing & Recovery!

HOME QUARTERS LLC

04/14/2024 03:06:01

Address:	417-B W Ave E, Killeen, TX, United States
Phone:	+1 254-213-6411
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 482 Reviews
ZIP Code:	76541
Open Hours:	Open 24 hours
Popular times:	Mondays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Unlimited Towing JunkYard in Killeen (TX)

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