This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback for Heart Of Texas Towing in Killeen, TX, sentiment is highly positive: rapid arrivals, courteous drivers, and professional help with jumps, tows, and careful vehicle handling. Reviewers highlight fast response times, friendly service from staff like Brian and Kat, and fair pricing. Wait times are typically short. One complaint notes a disconnected phone line, but it’s an outlier. Little to no data on inventory variety, yard organization, or parts lookup. Overall score: 96/100.
Address:
3700 Bacon Ranch Rd Unit D, Killeen, TX, United States
No lie, the driver was there and hooked up to my car within 5 minutes of me calling. Everyone was super kind and professional. (The lady who answers the phone and the man who did the tow) i was so impressed.
My husband and I needed a tow, we called heart of texas and they came quick. Brian was great, and really helpful, we will use them again in the future and highly recommend Heart of Texas towing.
My husband broke down on the other side of Ft Hood main entrance going towards Cove. We called AAA(don’t let me get started with them) called an 1.5 ago and when I called them, they had no call of me calling them. I then called Heart of Texas towing and they were here in less than 10 minutes. If you need a tow fast just call them. AAA emergency towing not so much.
Good guys helped us with a jump start and even replaced the battery on our truck without any hesitation. They also took the old one to the dealer for exchange. Very polite, fast, and reliable service — highly recommend!
If you’re ever in need go with these guys! Timely and excellent service! Brian especially is a very friendly and hard worker and will take care of you!
My husband and I were exhausted and had just flew in from a super late flight, we went to start our car up and it was dead , so we made a call for assistance and a Mr Brian showed up in a timely manner , and started the vehicle right up. Brian was extremely kind and courteous.
Thanks to heart of Texas Towing for their readiness to serve and help at such a late hour.
My Wife and I want to give Heart of Texas towing particularly Brian much recognition for their quick response to our situation as to when our vehicle wouldn't start at the Killeen regional airport after getting off the flight late last night and was very tired and we called HOTT and they promptly sent Brian who assessed the situation and jumped our car battery which immediately started our vehicle and he was kind and professional the whole time. We recommend Heart of Towing if you need towing or small automotive troubleshooting.
God Bless Heart of Texas Towing
Needed a quick and responsible towing service. They came highly qualified and Brian was a great help and proficient. Will definitely use Heart of Texas towing again if needed.
I was visiting family in Texas and needed a tow. These guys were prompt, professional, kind, understanding, affordable and all around awesome! Thank you Heart of Texas Towing!!!
If you find yourself in need of towing services, I can confidently recommend Heart of Texas Towing as the top choice in the state of Texas. The team's extensive knowledge and genuine care for their customers set them apart from the competition. Their professionalism, coupled with a rapid response time, ensures that you receive the assistance you need when you need it most. Kat, in particular, exemplifies unmatched dedication and expertise in handling all towing requirements. For anyone seeking reliable and high-quality towing services, I wholeheartedly endorse reaching out to Kat for all your towing needs. You won't be disappointed with the level of service provided!!!!
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