I was stuck and unable to get my power chair back into my truck because the up/down function ceased to function - on Christmas day. Shawn, from the Sweetwater location, brought a roll off wrecker and got the chair into the truck so I could be on my way home. Thank, Shawn, for getting me out of a jam. If in the area and I need a wrecker, I'll be calling him.
Shawn was amazing! He was prompt and professional, and went above and beyond to help me during the most stressful day. Definitely recommend this company.
Shawn was great very professional! Fast and affordable service as well. Broke down on the interstate and he was there in what seemed like minutes. Highly recommend
Very friendly guys. I needed to get my belongings out of my truck on their yard and they said if it was after hours someone could meet me there to unlock. Great guys.
Last Monday, we had car trouble at The Lost Sea. The water pump. 3 adult women and a child, stranded 8 hrs from home. We called James Towing and waited for about 45 minutes. We called for an update- the truck was coming but could not handle 4 passengers. A lovely lady- Nicole, came and picked us up in her personal car and got us to the Ford dealership. The car arrived 10 minutes later. So impressed with Nicole, James Towing and the Ford dealership in Sweetwater. If you are going to be stranded, these are the folks you want to rescue you. Thank you.
Terrible experience. We were in a public area and the guy driving the tow truck was screaming at us aggressively and trying to tow people parked in closed businesses parking lot. He was cussing and it was really uncalled for.
Beyond thankful for this business. Our family was on vacation and we broke down in Tennessee about 500 miles from home. James Towing was the only one available to help and were there fast when we weren't even positive of our location! Our driver got us to where we needed to be and even lent a hand with storage till we could make arrangements to get our vehicle back to Ohio. A very kind, understanding company. They were our heros that day and I can't thank them enough! Reasonably priced also! Thank you guys for all of your hard work, advice and compassion in our time of need!
I really appreciate James Towing for their quick service. They towed my truck from NiotaTN to Freightliner of Knoxville TN. Tommy is really nice man to work with! I recommend James Towing for my fellow truckers.
My vehicle was towed today by Shawn, and he was professional, efficient, and kind. He took my vehicle and me to my home and then off to the dealership the next day. I highly recommend Shawn and James Towing.
Shawn from the Sweetwater location IS THE BEST! When AAA failed me I called James towing and they saved me and my family! They sent out Shawn and he went above and beyond for us! These guys are VERY professional VERY kind VERY helpful!! 12 degree weather In the middle of the night Shawn came out picked up my sister and brother in law and took them all the way home. He listened to me complain about AAA, got my family in the truck to stay warm while he went to work. Thank you guys for showing up for us. I wholeheartedly recommend James Towing out of Sweetwater TN!! 5 big stars across the board!
We were headed home from gatlinburg and our tire blew out on our jeep. Jeremy from James towing helped us replace it. He was super quick and so nice!! I highly recommend using them if you’re in a hurry! Thanks Jeremy!
This was my first time running out of charge in my new electric car. And also my first time having to get any vehicle towed before. I had such a great experience with James towing. They answered the phone immediately when I called. They were very helpful, personable, professional, and friendly. They got out to my location super quick and made the whole process so easy!
We were traveling through to get home after our honeymoon and we were hit by a deer. I can’t remember the guys name who towed us but he went above and beyond to make sure we got to a hotel to stay at for the night and assured no worries about anything.
Very nice man, I couldn’t thank this company / worker for everything done for us !!
I have used James Towing twice in the last month and three times all together in the last couple of years. They are very professional and were fast getting to us each time. Reasonably priced and worth every penny. I would highly recommend James Towing. They were such a blessing each time we needed them!
Was stuck on side of interstate, with a flat, at midnight after getting off work and they just stopped out of the kindness of their hearts and change my tire for me; had me back on the road in less than 10 minutes. Highly recommend this company!! Don’t come across too many companies that are as helpful as they were. Very appreciative!
I was beyond impressed with the service that I received from James Towing and Shawn. Was left stranded and within minutes they were there to help. There was no sales pitch just an honest hard working company with individuals that do RIGHT by their customers. I highly recommend them and will definitely call them if there is a next time.
James towing did an excellent job taking care of my crisis today. They did things very fast and efficient and Shawn went out of his way to help me. They were kind and professional . Great job and I will def recommend them to anyone asking and will use them again if I ever find I need them
My son broke down in Sweetwater, TN, on his drive back to Kentucky. I called James Towing to get him towed to a Honda dealership. They responded quickly and actually fixed the problem and got him on the road, thus avoiding the need to go to a dealership. Very impressed and thankful.
This is hands down the BEST tow company ever. BEST CUSTOMER SERVICES! FAST GETTING TO YOU!! Helped me find a good hotel since I am from VA! I am so thankful for y’all!!? shout out to Shawn!!!
We were traveling from AL to TN when this horrific traffic caused me to wreck my car. When I found out it wasn't drivable, we called them! They provided excellent and quick service! Went above and beyond to help my husband as were were stranded with 2 kids in this freezing weather. He helped us find a hotel and took us there... very professional, sympathetic, and helpful! Highly reccomended!
Very nice folks. Jeremy saw me changing a flat on the side of the road and stopped to help. He helped me change the tire and didn’t charge me a dime. Can’t thank him enough for his kindness.
I needed some assistance while traveling through town, James Towing responded quickly. The young man that arrived was very professional and friendly, and it was reasonable priced. I will definitely keep their number in my phone.
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