What clients say about 3DE Towing & Recovery in Madisonville (TN)
The best! I was stranded with my corvette and Desmond came to help after AAA and American Towing and Recovery not only refused but lied. Desmond is a great guy and he took extra care helping me get the car safely and secured on his truck without damaging it. He went above and beyond being careful. I highly recommend him and his company for any towing situation!!
I'm about a month late posting a review, but it's very important to me that I do. I got stuck at Madisonville Primary school with a bad battery in my car, thankfully he came out, jumped my battery off, made sure I was able to get a new battery and even installed it for me. I was so appreciative to this company and their customer service! Being in a state alone with two young children, they were truly a blessing that evening. Thank you so much. You earned my business for life. Thank y'all so much. 5 stars isn't enough truly.
If i could give 10 stars I would. We had a bike brake down on the Cherohala Skyway. They game out and got it back to Docks in Townsend TN. They are outstanding.
Very rude people. I called for a lockout service and they told me it would be about $157 which is insane. And when I said I can’t afford it they said “it was a weekend and they had another call that was a $600 call to do anyways”. How are these people even in business as rude to people as they are. Never would I give people like this my service
Personable, professional, and someone you could just talk to. Desmond helped us out, and he was awesome. I wish more professionals like him were ACTUALLY like him. If you need towing and/recovery he is the guy!
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Desmond you are the man!!! The service that was offered was excellent. 3DE Towing help me in ways that I couldn't imagine. I needed a good towing service in a city that I knew nothing about. So I asked God to send some one good to help me figure out my towing situation and he did!!! I was able to get my car towed from one place to the mechanic shop. Then I was giving good advice on what to do next to better my transportation situation. I would give you guys 10 stars if I could. Thanks so much. I will definitely call you guys again. ???
Mrs.Holley-Guevara
After a long night of no towing companies able to work with our flat tire, Desmond was gracious enough to help us out after hours. Very great service. Definitely recommend 3DE towing.
This man is AMAZING!! Kids had a flat, which turned into stripped lug nuts. He tried to remove the tire and when he couldn't, he towed them for free❤️❤️❤️ THANK YOU SO MUCH FOR YOUR KINDNESS
Called with my keys locked in my car. Can't remember the gentleman's name that helped us, but very professional, and friendly. Arrived less than ten minutes after I called them. Great, great, great service!!!
By far one of the best towing business's out there, in East TN. People are extremely nice and considerate of the situation at hand. "5 Star Service For Sure!!!"
Desmond was very kind and understanding. He towed my vehicle.without any problems or issues. He made sure I was safe. I would recommend his company to anyone.
This company has some amazing people working for them! Was willing to go out of their way to help a friend in need in the pouring down rain. THIS IS THE WRECKER YOU NEED! Desmond Smith, you're the man!
Very Neighborly! Was willing to go out of his way to help a friend in need in the pouring down rain. THIS IS THE WRECKER YOU NEED! Desmond Smith, you're the man!
Very Neighborly! Was willing to go out of his way to help a friend in need in the pouring down rain. THIS IS THE WRECKER YOU NEED! Desmond Smith, you're the man!
After my vehicle broke down, Desmond came through when AAA was unable to. His communication was very professional and the truck was picked up in a very timely fashion. Would highly recommend this business.
My truck recently left me stuck on the side of the road and the driver that took me home was absolutely amazing. He went about and beyond. Definitely not in it to get rich and famous. He is truely genuine. I highly recommmend 3DE and I have told everyone I have talked to since not to call anyone else and will continue to. Again thank you so so much, many blessings.
My day was not going so well. I had just got my car the day before and next thing you know, I have a piece of metal in my tire.. long story short.. I needed to get my car towed to Knoxville from Athens. Everywhere I called was unable to help and the I called 3DE. The owner was the one I spoke to and let me tell you what.. this guy was patient and was able to help me. He was very professional and made sure I knew what was going on through the process. He even called to let me know that my car was dropped off. I highly recommend this company. I am impressed. Thank you once again 3DE??
One of the most genuine people you'll ever meet. Helped me out when I was in a tight spot and didn't gain a thing for it. Speaks volumes about this mans character and the values of his business. Will always recommend 3DE towing. Thanks again
Absolutely awesome. Got out to me fast and was very professional. Even took time out out of his day to show me and educate me on my wheel bearing assembly so I would be able to do it myself. Absolutely friendly guy and full of positive energy. Loved it
Remarkable! Our motorcycle broke down on the Skyway and he went above and beyond what I can explain to help my husband and I as we were staying in Pigeon Forge. He was truly an answered prayer, and I was very impressed with his business ethics, knowledge, and hospitality to us. Amazing gentleman!
Being broke down with your family not near home is a stressful moment. We called Desmond at 3DE towing and he stopped what he was doing, decorating trucks for 4th if July, and came to our rescue. He was so quick and efficient. He made sure we were all safe as well and got us and our van to the dealership. I believe he was a guardian angel too because our stress was instantly abated and he was a good conversationalist. My boys also enjoyed see all the buttons and knobs and switches for the truck. I think it really made their day, more like an unexpected adventure and he was our hero! Thank you so much for helping us out, being so professional and extraordinarily kind.
Came out quickly, popped my bumper back on the clips, recommended take to the body shop on Monday. Saved me a holiday rate tow on July 4th! Yah! Thks a bunch!!
I locked my keys in my vehicle around 9 p.m. and no later than 10:30 I was back in my car! Friendly and convenient, and you can’t beat 24 hour service! Will always be my go to for a locksmith!
I was rescured from a dangerous situation. My vehicle stalled out on high speed hwy. 3RD Towing employee Dessmond Smith got me safely off that hwy. So grateful for the help!
4022 New Hwy 68, Madisonville, TNBoat repair shop
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