Trying to help, we got our own vehicle buried knee deep in some mud. The owner came out right away and managed to retrieve our truck out of a very difficult spot. Thank you Mr. Mike!
Seen a lot of poor reviews that are attributed to various parking violations. While having your car towed for a parking violation is an angering process, it is not the fault of Holt's Towing for simply fulfilling what they have been contracted to do.
I worked with the owner and one of his drivers, and they have been nothing but professional and courteous.
When emotions are taken out of the situation, Holt's does their job and they do it well.
Holts Towing provided excellent service and communication. My call was answered immediately and the truck arrived promptly. Mike, the driver and owner, was extremely friendly and helpful. I highly recommend Holts Towing and will definitely use them for any future tow needs.
Horrible Customer Service!!! I called to get a quote and he just got FRUSTRATED WITH ME and then HUNG UP ON ME! Do not use these guys - CALL SPRING HILL TOWING instead.
These people are absolute crooks. They charge citizens of their own town $260 for a tow. Literally carried the vehicle about 4 miles. Pick anybody else other than these people.
I have had numerous vehicles towed by holts towing, and they are always professional and courteous. Nobody likes having their car towed, and I'm sure owning and operating a towing service is expensive. I've always felt like they've gone above and beyond at a very reasonable price!
The wrecker was extremely rude and unprofessional. It was 150 just to move my car from the scene of an accident. The officer was all too quick to demand that the car be moved immediately and called this company without my consent, refusing to allow me to call AAA. I would rate 0/5 stars if I could. If your car must be towed for any reason, do everything in your power to call literally anyone else to do it. Shameful.
So I had an accident at 2am in the morning, towing from scene to tow place 8 miles. Called at 9:30am same day. Towing bill $200 + $35 storage? What storage?? A bit excessive on the billing you think!!
Bad company! They damaged my car by placing the lift in the wrong place. Then when I called them and sent them pictures they refused to repair the damage. The owner argued with me and refused to help at all. Use someone else!
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