Honest-1 Auto Care Spring Hill in
Spring Hill (TN)

I called on a Monday for a problem with my wife’s car. They got it in the very next morning on Tuesday and by 1:30 in the afternoon it was fixed and runs fantastic. Customer service was awesome. I highly recommend them.

My step daughter’s car sprung a leak with a bad transmission sensor. I chose Honest1 for their great reputation and proximity to home here in Spring Hill. They quickly and accurately diagnosed the problem and had it fixed and back on the road in no time! Excellent hassle free service!

The team at Honest1 was exactly that … HONEST. They were upfront about cost and how long it would take and they got me back on the road.

I was traveling across the country and was advised to get the coolant changed in my car. This was the third place I called. Kellem assisted me, reviewed the cost up front with me, and provided great quality service. I’ve gone to so called trustworthy places in the past and have been ripped off so I was a bit skeptical, but even just walking into this place you feel a sense of peace. I do believe this shop is full of people with integrity and they are honest and upfront about costs. I would highly recommend this place.

I had a great experience at Honest-1. Michelle, Ron, and Steve were all really kind. I had the most interaction with Michelle, she was extremely helpful and made a big impact on my experience with Honest-1. I am glad to have found this place and am looking forward to continuing to bring my car here.

An elderly family member brought their vehicle to this shop expecting a straightforward and honest assessment. What they were given was a diagnosis that would have led to an extremely expensive and unnecessary repair. After a warning light appeared, they were told the transmission was failing and that a rebuild or replacement was required at a cost of more than $8,000. The issue was presented as urgent and serious, creating fear and pressure to move forward quickly. Because the estimate seemed excessive, the vehicle was taken elsewhere for a second opinion. Honda performed a full inspection and diagnostic review of the transmission. Their findings were clear. The transmission was not failing and did not need to be rebuilt or replaced. The actual problem was a malfunctioning pressure control solenoid. Honda repaired the issue, serviced the transmission, and confirmed the vehicle was operating properly. The total cost was under $1,000. This vehicle had recently been inspected by this shop, which makes the initial diagnosis especially concerning. Either the problem was missed or the severity was overstated. In either case, recommending such a costly repair was not justified. What is most troubling is that this situation involved elderly family members. Using fear based explanations and worst case scenarios to push major repairs is unacceptable. Rather than argue, the decision was made to seek another opinion, which ultimately revealed the truth. I strongly recommend anyone with elderly family members to get a second opinion before authorizing major repairs from this shop. Based on this experience, we will not be returning.

Is your looking for a local reliable, knowledgeable, mechanic shop with great prices. You will not regret choosing Honest-Auto care in Spring Hill

I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission — using fear, urgency, and worst-case language to push the repair. That alone is alarming. What’s worse? We took the car to Honda for a second opinion, and Honda’s master technician thoroughly inspected EVERYTHING. The verdict: ➡️ The transmission is NOT failing ➡️ No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent “full checkup,” Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn’t argue. We didn’t debate. We simply took the keys and left — and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.

Honestly, I am tired of working with every mechanic here in Middle Tennessee. There’s always been a problem or call back for a correction on their repairs. We had an awful experience with honest auto. It was just in there less than a month ago for a maintenance check. I make sure I keep up with all my maintenance checks and repairs diligently. And everything was fine and then we had our light go on the dashboard that said there was a problem with the transmission. So we brought it back to them. Long story short, they gave two options and said the first option would eventually lead to replacing the whole transmission in three months anyways!! So they recommended just getting a manufactured transmission from California, which would cost over $9000. Upon calling my dealer and bringing the car in there, it turned out that they can replace the line pressure solenoid valve, and there is no need for a new transmission at all. Nor did they say this would have to be changed to a new transmission in three months after repairing this Valve. Obviously, we will not be returning, and it’s pretty sad that the name of this place cannot live up to the integrity of honesty.

We’ve been going to Honest1 since 2023 and have been so impressed with them. They do great work, are very fair in their prices, and as the name states, honest.

I have never experienced a most pleasurable atmosphere. The staff was amazing and very helpful. The office gave that home like feeling and I highly recommend their services.

Don’t trust them! My husband’s truck had the check engine light come on. We brought it here since we live in Spring Hill. The guy asked “is your truck making a clinking sound yet?” And we said no it’s not. Then he goes, “oh it probably won’t be long until it does.” $1300 later they “fixed” his truck. The day after we picked up the truck, the check engine light was back on and the truck was doing the same thing it did before we took it there. We took it back and they said nothing was wrong and reset the light. Then, the next day, my husband is driving on the 65 and there a loud thud sound and then a clanking noise and the check engine light. Weird that he asked us about a clanking sound and 2 days after we pick it up from then and after they had “worked” on it, that sound started to happen. We took it back and they said they would charge $1400 JUST to diagnose the issue because they think it’s the camshaft and it would take so many man hours just to get in there and look if that was the problem. We said no and took our truck somewhere else. I would not trust these guys.

Honest 1 is amazing! We recently had to get a transmission replaced in our Kia Telluride and they were so kind, fast, efficient, fairly priced and honest 🤍 we will never go to another mechanic. So glad we have them here in Spring Hill!

Steve was very helpful! We have been going there since they opened. They were recommended by a friend and Honest 1 has never disappointed. They truly are honest and it's refreshing!!!

They got me in quickly and changed the impossibly positioned previously dead car battery so fast! It’s great to have my car back and working again. Thank you!

I appreciate Honest-1 Auto Care here in Spring Hill 2 different times getting my truck with a dead battery and replacing with a new one and even parking my truck exactly where I always park it. They really go out of their way to help me when I really need it and would recommend them!

The service I received today was quite impressive. Having come from out of town to get my car after a breakdown last week the expensive repairs were completed. However, in the process the ac had been damaged and did not work. Immediately they found their mistake and repaired the ac. Their honesty was very impressive and if I lived in Nashville, I’d be a consistent customer. They lived up to their name:HONEST-1. Also very friendly and courteous service.

I’m so thankful for Honest-1 Auto Care. My driver had a rough night but was able to limp the truck over to their shop. He was pulling a trailer, and they didn’t hesitate for a second—they just said, “No problem, just hand us the keys.” They treated us like old friends and had him back on the road in no time.

I was given a diagnosis from another repair shop and also got a quote from Honest-1. Honest -1 not only gave me a quote but found out it was a different issue and repaired it and saved me a lot of money. Great service, definitely going back with all our vehicles, thank you Honest-1Auto.

Spent almost 1400$ on brake replacements, after picking up the car, I found out that air pressure was low on all the tires. Frustrating to be honest. The least they can do is, do these basic inspections before handing over the car. The people at the front desk sometimes have an indifferent attitude towards the customer.

This was my first time using Honest 1. I needed the alternator replaced on my van and they were $600 less than Christian Brothers where I’ve been getting my cars serviced for a long time. Honest 1’s price was on target based on my research of parts and labor for this repair. Time will tell if the repair service was quality but their customer service was very good. Also they have a good warranty on parts and labor.

This is my first time going into Honest one Auto Care and I will definitely be coming back! I’m always nervous going into auto shops as a woman, now especially being pregnant, as sometimes I’m an easy target. These people were super nice and truly honest with her actions as I initially came in to get my B1 service checked, but everything was good! Was not charged a penny and when I got into my car, there was a bag of chocolate chip cookies for me, a very nice touch. Oh also, the waiting room was clean and didn’t smell like gasoline like most auto shop waiting rooms are!! I’m all about people showing in their actions, not their talk, and I can truly say these people are honest!!

The process to drop off my vehicle after hours was smooth, communication about the status of the service was great, and the work was well done. This is the best experience with an auto shop that I have ever had. I recommend Honest1 Auto Care in Spring Hill 100%!

Michelle and her team are absolutely amazing. They shuttle me to and from home when my car is in the shop. They start working on my car immediately and get the job done quickly. Quality work from a business that feels more like a family. Can't recommend them enough.

My wife and I always take our vehicles here and the customer service is great! Whenever my car needs to stay for a long time they provide a shuttle service to take me home. Very friendly and great work. All our vehicle services go through Honest-1.

Got my Truck repaired in record time. Cost was reasonable. I own a mint 2003 GMC Sierra 1500 with only 68k miles. Id like to keep it up and Honest-1 helps me do that

I’ve taken my blazer to 2 different shops for front end noise and vibrations and both told me it was nothing. Gave in and went to Honest1 after a recommendation from my sister for a 3rd opinion feeling fairly defeated and after 4 hours of diagnosing the problem, they found it. Turns out I had a bent CV axel and bad bearing. They took their time diagnosing the issue and also sent diagnostics of videos and photos showing exactly what the problem was. Took about a week and a half to get the parts in and they had me in the next day to fix the problem. Now my front end noise is practically non existent! We had a trip planned for 3 weeks out and they worked diligently to get the issue fixed before we left out. I will definitely be returning. Knowledgable techs, helpful and understanding service advisors (shoutout to Steve for being absolutely amazing)! 10/10!