O'Reilly Auto Parts in
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Address:4180 Main St, Jasper, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:37347
Working Time and Location
What clients say about O'Reilly Auto Parts in Jasper (TN)
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Giving one star because I can't give 0. I had to go here 3 times today and each time I received horrendous customer service. From upselling me on rotors stating that the ones I found on the site wouldn't work, to not wanting to turn the front rotors I had that were clearly in spec to do so with. And to top it all off I was quoted $20 per rotor but when I came back I was charged $25 per rotor. When I asked Jay the one handling my sale, about it I was met with its just $5 why does it matter. Customer service like this is why businesses go under. I expect better of you O'Reilly's. And Jay you shouldn't work in customer service with an additude like you have
Oct 04, 2025 -
Didn't have the exact part we needed but found a part that work perfectly.
Aug 16, 2025 -
I needed Freon and I asked them to please help me with it. Show me how to do it. And the one guy kept telling the woman that was helping me. No, no, no, and I said, "Look, I'm traveling from Florida to Illinois." I said could you please help me and then he finally helped me. He then was a nice guy said I didn't . Said my lines just froze up because it was so hot. So I wasn't very pleased with this O'reilly's.But I would recommend an o'reilly's in illinois and florida.
Jun 23, 2025 -
Great experience. The staff are always so helpful and kind. He even helped me replace my air filters! Thanks!
May 02, 2025 -
Great helping business, Nova #6 awaits your parts. How about an O'Reilly Sponsorship for the "Nova King" Lol
Nov 10, 2024 -
Jeff checked my battery and said everything was good, even though my truck only starts by jump. Alternator test good. No one inside knew how i could co tact a supervisor or get his business card. Then talks trash oit loud with his co-worker, very professional place. Flat out deny warranty service based on their terrible test machine. Buy elsewhere
Nov 05, 2024 -
Horrible first experience. It took ALOT to give them 2 stars. I love oriellys in Dunlap they really do their jobs and try to make no mistakes when it comes to your parts. Well not jasper’s oriellys well the younger guy that was working last night April the 13th! I called and he had to google my part because he had never heard of it and then finally he found it in his system and assured me he had it. Well guess what he sales me the wrong part and I didn’t check before leaving there shame on me for thinking you are like the guys at the Dunlap oriellys cause obviously you’re not! I am so disappointed with this guy fr. I google the part he gave me and it’s a Chevy part and for a Chevy car I drive a 90 f 150 straight 6 with 3 quarter ton pulling gear no where close to a Chevy cavalier geez I stg some people kids these days. Smh oh and he was rude as he was checking me out didn’t ask me for my phone number or anything so I gotta hold on to this receipt I asked if he had my number for the warranty to go on my account and he said you never said you wanted it on your account. No Sherlock Holmes I want it on a paper receipt so I have to make sure I keep up with it verses you punching in my numbers and bam there’s the part and it’s warranty. Good bye O’reilly’s in Jasper Tn
Apr 14, 2024 -
Sandy at the Kimball, TN store was AWESOME! I couldn't get the rear wiped blade on my vehicle, she's my hero, she got it on! Thank you so much!
Jan 28, 2024 -
I would like to give a huge shout out to TJ for helping me out this morning by loaning me tools out of his personal vehicle and sending me to the right place to get an axle for my four wheeler trailer that broke down on me on my way from Chattanooga to Tracy city. TJ went above and beyond to help out a customer in distress. Thank you very much TJ for all your help this morning you saved the day!!
Sep 17, 2022 -
Good people and very helpful. I broke down about 10 miles from here and had to fix my vehicle in their parking lot. O'Reilly's has always been a parts store in my arsenal.
Jul 22, 2022 -
The staff has always been very helpful in assisting me. The store usually accomodations whatever my needs are. I have always gone to O'Reilly's when it comes to needing products for one of my vehicles.
Jun 05, 2022 -
Excellent service. They are always very helpful answering questions and offering advice.
May 22, 2022 -
Top notch folks here. Thanks to Logan for delivering a belt for us when our rv broke down on the side of the road in Jasper TN. Small town people that go above and beyond to help people from out of town and just passing thru.
Jun 06, 2021 -
Always do there best to get me parts on time or to get what I need I've owned a lot of modified cars and so does my family so hunting parts sometimes is a task wanted to say appreciate all you guys at jasper store do
May 23, 2020 -
Extremely rude staff here. Was lied too by 3 different employees and then they refused to warranty a battery. Wound up going to the O'Reilly's in Red Bank and they were super friendly and took care of me no problem. Just do yourself a favor and go elsewhere
Oct 09, 2019 -
Great store but didnt have much of an accessory selection for seat covers..
May 23, 2019 -
Good people working there but doesn't have much on parts for newer cars have to wait till later in the day to get brought over
Apr 27, 2019 -
Absolutely helpful staff, can not say enough about how helpful these people were.
Oct 26, 2018 -
Will and Jarad were very helpful and friendly. Thanks for making this trip easy! Couldn't ask for better service. :)
May 10, 2018 -
Awesome bunch of people, willing to work with and really help you sort out your problem. Only parts store I'll ever use!
Apr 08, 2018 -
Great customer service and a knowledgeable staff, which is something you dont usually find at the auto parts store.
Feb 24, 2018 -
Those men were just rude. I am not going to be a customer that returns. They talked to me like I was just a dumbass. This is 2018 women's rights do exist. I know more about cars than those sexiest pigs. Certainly not a good place to shop
Feb 16, 2018 -
Store is clean. Sales people are knowledgeable about the items in the store and general automotive functions. Staff also very friendly.
Jan 06, 2018 -
I broke down on 24 and managed to stumble over to this store and thats when I met the best person at any O Reillys , his name is Brandon. He took the time to make sure I had the right parts to fix the problem. He even check to make sure they were installed properly after he got off his shift. I would of never been able to continue our journey without his help. He went above and beyond what any person would. Very intelligent and very valuable to your organization. He deserves nothing but good things coming his way. A big thank you to you Brandon.
Jan 04, 2018 -
My favorite place to get auto parts, they are so helpful and will make sure you get what you need.
Jun 22, 2017
Nearest Junkyards to O'Reilly Auto Parts
Want to sell your car?
We will buy your car in any condition:
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- Burned
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- Flooded
- Non Running
- Old
- Salvage
- Scrap
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