Would be zero stars but not an option. This place is charging me for time they didn't have there ducks in a row. They ignore all actual laws and block reviews that shed light on it. Johnson v Bradshaw 772 f supreme court ruled that a tow company cannot keep a person from accessing there vehicle nor assess charges without first holding a hearing to describe there intent to do so. This place is a scam. They're trying to sell my car so I can't prove all the stuff they stole out of it. While violating my fourth amendment rights.They reported my vehicle damaged in multiple places and that it was silver.

Tim Conley

07/23/2024 09:02:16

Very rude to me when I just asked about their pricing had my car for about 2 hours and charged $30 storage and $245. Knox county changed this law in august, pretty legit question, must’ve been a bad day for them. Pretty outrageous to a college student but it’s the maximum they could legally charge me, so I guess knox county is more to blame. Wouldn’t have left a review if the guy at the front wasn’t so threatening.

Mason McMullen

12/09/2024 23:35:59

The operators at Dan’s damaged my vehicle’s drive axle seal and did not adequately repair it. This is unsafe, unprofessional, and not the right way to treat customers and/or their vehicles.

Chad Grennor

10/01/2024 18:06:00

Without going into too much detail, all I have to say is that the owner is truly a genuine person. If it wasn’t for him, I’m not sure how I would have been able to get my car back. These people aren’t bad people, they have a job to do. But doesn’t mean they won’t extend a hand to help either. I have raved to many people about y’all! ❤️. Thank you again Josh!

Jennifer

11/20/2024 00:58:09

I had a super load that was brought into a site it had no business going in. Corey and Ray were awesome! Knowledgable and safe while being affective at their job. They caused no damages to the load or the truck and trailer. Corey, Ray and Trenton helped us out the next day to stack our trailer and other attachments. Great crew that I’d l recommend to anyone in need of a wrecker or rotator.

Robert Peeker

12/15/2023 21:03:53

My car blew a radiator hose in traffic yesterday. Called Dan’s and they said they’d send someone out, but didn’t have a flatbed available. My car is a bit low, even though it’s still on stock suspension. They said it should be fine. I trusted they knew what they were doing. About an hour later, a flatbed rolls up and they got my car up and on without incident, towed it to the shop and got it off also without incident. Friendly people, quick response (relative to other experiences friends have had with other companies) and even though I was out of their normal business area, they had no problem getting me taken care of! Thanks guys, for helping me out and being kind and understanding on a day that really was upsetting for me!

Andrew Abrams (Nintendoandrew)

03/31/2024 16:58:48

HIGHLY recommend these guys! We rented a uhaul and had issues getting the rear door open to get our stuff out. Then we couldn’t get the truck up the driveway because it was too steep. Josh and Trenton came to our rescue and were awesome! They were able to guide fix the door and guide us up the driveway!

Ronnie Lewis

07/09/2024 23:10:54

I had the luxury of breaking down on my motorcycle on the worst side of the highway, but thank god Jonathan took the call, I had 2 other companies refuse to help me because of the unfortunate location i was in before jonathan showed up and didn’t bat an eye, he had me and my bike up and moving in 10 minutes after TDOT was able to block the road. outstanding customer service and care especially with being in a very dangerous spot on the road!!

ryan shaller

10/01/2024 21:07:48

John was amazing tonight! I was sitting on the side of the interstate for 3 hours(not their fault) I was on the phone with my insurance for 2 of those hours. They wouldn't send anyone out because I was on the side of the interstate this was the ONLY towing company that would come out. He had to tow me down to the next exit so he could change my tire. He could have just towed me and made me wait another hour or 2 to get someone out there. But he changed the tire for me. He made a bad week good again. We offered him some cash for having to come out so late and having to do what he did but he wouldn't take it. He told us he was new but he's AMAZING!! So glad he came out and helped! Definitely an asset to your team!

Callie

08/19/2024 04:29:04

Heavy wrecker operator Ray backed into my vehicle and left the scene. I reached out to the owners and this is the response I got.

FUNK GIRL

07/11/2024 19:19:08

Wonderful service. Gary just showed up on I-40 to check on me and see if I needed help. In fact I did. He drove me to the Honda dealership and was a great help. Thank you so much. You have no idea how much I appreciated this. Gary is amazing at his job and was very professional. Would recommend to anyone.

Kimmi

06/19/2024 13:21:46

Broke down on our way to our vacation destination. Called out to Dan's and was greeted very professionally, driver was very friendly and got us picked up and taken care very quickly. It was very appreciated for us out of towners!

Brooke Elsass

08/15/2024 00:02:13

After calling other companies, Dans was the only one that came out with big enough equipment! We had a skid steer stuck in a pond and they went above and beyond to risk their own equipment to get us out! (Their equipment never got damaged because their operator was too skilled!

Brett Keith

10/24/2020 23:45:31

We had our drill flip on a jobsite. They was fairly quick and reasonably priced for a crane. They even helped us load it onto our trailer. I would recommend again thanks Corey.

Elijah Paski

01/05/2024 15:04:53

My driver was great! He let me know when he was coming to pick me up. He was totally willing to work with me in getting to my destination safely!

Andrew Stringfield

08/10/2024 00:59:44

So I have a Tesla model S that has had some mechanical issues (drive unit failed) and I've had to tow it 3 times by different companies before today. Finding a company to tow it is a problem they don't put in the fine print prior to a Tesla purchase. Each time I have tried to tow it, the tow driver has struggled getting it on the flat bed usually taking 45 minutes or more. Today I had called a different company to come tow it only to be told that because my drive unit is bad it lowered itself and he couldn't and after he looked at it wouldn't tow it to prevent damage. So I called Dan's, and within an hour Gary (tow driver) was there. Gary did show concern about damaging the vehicle but was confident we would have no problems, he had my POS on the flatbed in 10 mins or less. Gary was helpful and knowledgeable about the vehicle and delivered it with no damage. Again thank you Dan's for helping me out in a pinch and having good people like Gary.

Todd Jones

06/06/2024 21:19:59

Improperly towed an awd vehicle with j hook chains snapping a control arm sensor but would not accept responsibility for the repair. Stay away. Update: owner responds to review and once you talk to him never follows up on issue.

Zatch

07/26/2022 09:46:19

I would give 10 stars if I could. John was amazing. Very professional and knowledgeable. Will definitely call if ever in need again.

Christine Hickey

08/19/2024 04:38:31

Omg don't get towed by this company unless hell has frozen over or you have a friend with money to burn. Most of all if possible record ANY correspondence with them because they will call you an out right Liar. My vehicle was towed at 3am Saturday I have a gps locator in the car that woke me up saying it was being tampered with. My son had ran off the road and the police called chestnut street to tow the vehicle. They said that no drivers were available at that time So Dan's towing showed up instead BIG MISTAKE. Thanks officer! My charges are from 3am Saturday til Monday morning (cuz they don't tell you well our services are 24 hrs but we only have lot available 24 hrs Monday thru Friday.) Because the dispatch works out of house on weekends. I called at 4:26 am Saturday morning asking if my vehicle was at 1724 transport lane. The guy answering phone said yes. I told him I would be by to get the car later that day because I was a truck driver and couldn't call off, said I'd be back around 4:30 pm he said that would be fine. Got back in town went over there all locked up. Called the # no answer. My wife called oh ya we're closed til 7: 30 Monday morning. Call in at 10 am today (Monday) to see about getting the car released ya but it gonna cost $975 I said for what, I need to buy a tow truck if I can make $1000 DOLLARS IN 2 DAYS! So go down there to see the car and they ask for the registration HELLO IT'S IN THE CAR WHERE IT BELONGS. I go get the registration out of car take pics and go back to office ONLY to be told OH YA we only accept cash. Thanks for telling when we talked earlier. The fees $375 to show up $375 to winch on to truck $160 storage fee (which I was told we only charge $40 a day) Don't get towed on a holiday 3 day weekend) and 15 dollars tax. I'm sure that was to cover the drivers breakfast or something. I said you know I have had a tractor pulled out of a ditch before they only charged me $150 a guy in the room said they must have been idiots The county sets the fees we are aloud to charge we don't sets those. HE SAID AND I QUOTE I DON'T HAVE A 1972 BEAT UP WRECKER OUT THERE THOSE ARE $500,000 TRUCKS AND SOMEONE HAS TO PAY FOR THEM, END QUOTE I called chestnut street and they said that was to much money I KNOW RIGHT. I called knox county sheriff dept. They said Dan's towing was lying to me THEY ARE A PRIVATE BUSSINESS THEY SET THERE OWN RATES. SO SPREAD THE WORD MY FELLOW TRUCKERS DO NOT ALLOW DAN'S ADVANTAGE TOWING AND RECOVERY TO HOOK TO YOUR TRUCK THEY WILL RIP YOU OFF. 🙏 FOR THEM NOT TO PUT DRIVERS IN THE POOR HOUSE JUST FOR TRYING TO MAKE A LIVING! I was also told YOU DID NOT TELL ME YOU WERE A TRUCK DRIVER by the dispatch guy. Regardless they didn't help me out or cut me a break. Keep up the awesome job of ripping people off. GOD Is ALWAYS WATCHING AND WILL NEVER FORGET. ENJOY THEM EXPENSIVE TRUCKS WE'RE BUYING FOR YOU!!! Before replying geniuses realize that you charged this amount TO TOW A CAR not a tractor trailer.

gary gattis

10/18/2023 22:04:20

The most professional, best equipment, most versatile, honest, easy to work with towing company for the heavy duty and medium duty market in Knoxville. First call every time.

Richard Gettelfinger

07/27/2024 00:37:35

I watched whatever genius this place has driving a tow truck cut off multiple people eastbound on I-40 this morning, August 8 at 7:00. Almost ran myself off the road because of his erratic driving.

Sarah Shackelford

08/08/2024 11:10:14

Kudos to Chris! He was professional, efficient and friendly. He towed our 45' 5th wheel and dually truck as a combo. It was a 2 hour drive to our destination and his professionalism never waned. Thank you!

Diana McElwain

03/22/2021 22:00:56

Don't waste your money and especially YOUR HEALTH hiring these guys. These guys agree on a price with you per hour worked, and when they arrive at the location they tell you that the hourly rate is charged from the time they start the truck to leave. Then they stop at the gas station and fill up the tank before leaving to meet you and charge you for hours worked anyway. Well, when they arrive at the location they say they can't do the job there and they insist on taking the truck to their yard in the name of safety and if you complain they say they will leave you there without help, but since you need help ends up accepting. There in their courtyard, they are extremely disrespectful, they insult you, they threaten you all the time that they will stop doing the job if you complain, etc., that you don't know anything, only they do. They force you to take the truck to their yard and there they start dragging you around in every way and charging you for things that weren't agreed or informed, because now you're in their house. They give you the wrong account number to trick you more, so they charge you more per hour standing in their yard. They hold the truck for a whole weekend, "to pay off the payment" and then they don't let the driver get back into the truck, not to mention they keep cursing and belittling the driver. I almost forgot to mention that they don't deliver your truck after 5pm. so if the service is on a Friday, they will charge you for the entire weekend.

Ricardo Amorim

01/22/2024 16:56:45

It was raining really bad and my tire just blew up and to make it worst my car key broke and could not move at all, I was on the side of the highway at midnight and nobody wanted to help me out cause it was raining I had to tow my truck almost two hours away but they were the only ones that helped me out and did not give me any excuses. Nathan the driver was so professional too I really appreciate what they did for me

German Escobar

01/02/2022 21:56:27

The drivers of these trucks are extremely reckless and dangerous to everyone else on the roads, if the owners see this review please get your drivers drug tested before you loose your business

Austin Norman

11/08/2024 11:19:48

A couple of weeks ago I locked my keys in my car at a pizza place in Norris. Dan's towing came to my rescue. They were quick and so kind. I am so grateful, thank you! You have definitely earned my business.

Julia Ward

04/29/2024 00:09:08

STAY AWAY! I will continue to keep this current. Still - Looking for a TN contingency attorney, these people wrecked the truck and charged to have it taken elsewhere to find out Dan's drilled into the block. Dan's Advantage Towing cost us a $50,000.truck ! Check BBB and OTHER than their Facebook page. BAD-VERY-BAD. Dan's won't reply and just keeps making money on the backs of working people. PLEASE contact the TN Attorney General with property damage complaints for Dan's Advantage Towing & Recovery. I believe there are many that Dan's simply doesn't respond to. Their bad reviews appear to have responses to contact them directly, but they do not return these calls and DON'T even attempt to "Make it Right". They respond by saying this happened days after their tow-That's how long it took them to drill into the block. 8 days they had the truck, claiming they were working on it! Liars and Thieves ! DON'T TRUST DAN'S DESTRUCTION!

Michele Carbonneau

12/01/2024 00:28:05

I'm a local owner operator. I parked behind a shopping center around the corner from delivery a week or so ago, no signs posted anywhere that I could see. i was awoken at 3 am with THREE tow trucks surrounding me on all sides. I rolled down the window and was greeted with "Don't try to run, we have chained up to your rear bumper". Seriously? How professional. I had no plans to 'run'. I was told that I would only be unhooked if I paid $450 cash on the spot. I asked about the lack of 'no parking' signs and was told there were signs 'out front and at the other end of the parking lot'. This is a HUGE lot. I passed no signs at the rear entrance. I'm not the type of idiot driver that parks right in the front of Walmart. I was given no opportunity to move without cash payment. I was forced to walk to an ATM close by to get cash after the tow driver would not negotiate with me at all since I only had $300 cash. So, as a local owner operator who owns and runs trucks and trailers and occasionally need towing services guess who I'm NOT going to call? Nice give and take from one small business owner to another. I will never use or recommend your services to anyone and you better believe I will go WAY out of my way to spread the word.

eric arendale (ericofcourse)

12/21/2023 15:46:50

Last evening on 640 I had a load that shifted due to the blocks it was on shattered and caused the Machine to tilt and bust through the deck. Called these guys and they contacted the TN RD SERVICE to block lanes. Trent was the Wrecker operator and did his job professionally and safely. We got the load up straight and secured and moved to another location that was safer and easier to access. 43 years TRUCKING and I don't recommend many companies but I do this company highly for their Professional, safe and Knowledgeable work

Cajun Hutchens

10/25/2023 13:51:13

These guys are thief's, they tow a car take what they want out of it and then jack the cost up so you can't get it back. This needs state attention because Knox county police are in on it too.

Tim Conley

06/24/2024 16:02:02

Address:	1742 Transport Ln, Knoxville, TN, United States
Phone:	+1 865-925-0808
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 257 Reviews
ZIP Code:	37924
Open Hours:	Open 24 hours
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Dan's Advantage Towing & Recovery JunkYard in Knoxville (TN)

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