AnyTime Towing & Recovery in
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Address:1010 Cedarwood St, Knoxville, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:37914
Working Time and Location
What clients say about AnyTime Towing & Recovery in Knoxville (TN)
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Excellent service! The communication was great, and they arrived right within the time frame they gave me. Brian was kind, polite, and very professional. He even noticed that one of my other tires was about to go flat and let me know. He confirmed the location, managed to find my car with the vague directions I gave, and even took the time to readjust the car so it was closer to the house.Thank you for saving the day well the night! I really appreciate the extra care and attention. I would highly recommend this company and Brian! ⭐⭐⭐⭐⭐ Location: Jacksonville,Fl
Oct 26, 2025 -
Big Mike did a great job and was extremely knowledgeable about my electric car and went above and beyond to make the tow happen!!!
Oct 24, 2025 -
If you are the nasty young woman who works for their customer service, please read this :) To begin with, my leasing office uses these people to tow vehicles. Well, they’re just completely incompetent and unprofessional, as you might expect from one of these businesses. When they were towing cars out of our neighborhood, they dinged up and damaged a bunch of other cars (not the cars being towed, the ones who were parked next to them). They hit our car as well, and hit and broke the headlight. They refused to fix it. And then lied and said it didn’t show up on their “tow truck cameras” (not true, there is no way). Then, sadly, several weeks later, our vehicle was actually parked in an incorrect spot for a few hours. It was the only place to park in our complex at the time, so we had no choice!! Anyway, they ended up towing the vehicle and we got it back, which is all well and good. BUT, their listed hours that they are there to collect payment and give you your car back was not the correct hours and it was a whole pain in the butt to get it back. My husband had actually spoken to someone that morning, who had confirmed the directions for picking the car up, and then we spoke to a young lady that afternoon, and she had a terrible attitude, was very unhelpful and was trying to argue with me and tell me my husband “made a mistake.” I don’t see how people like her keep employment, but at the same time, it would make sense that she works for this kind of company. She literally had no clue what she was talking about. I was expressing to her what had happened the other time when our vehicle was hit by the tow truck, and she said maybe that wouldn’t have happened if we weren’t parked in the wrong spot (we weren’t- we were hit by them when they were towing another car). Bless her heart. She needs it. I’m not even mad about the $200 ridiculous fee that we had to pay to get the car out, more mad that they made it so complicated and that their customer service was so unreliable.
Oct 18, 2025 -
If your car get towed at the 1010 Cedarwood location, your cooked…. The most unprofessional company and they try every way to keep your car there longer so they can make more money. There is no one working here (during open hours). So the only way to get your vehicle is you have to wait 45min to a hour to wait for a tow truck to get here. This company is ridiculous and a joke. This is the only bad review I have ever left in my life I’m not a Karen I swear. This is just insane.
Oct 06, 2025 -
The most pleasant tow experience I've ever had, Kyle was in route and on the scene in a reasonable amount of time. Hes also an excellent and careful driver. 10/10 would recommend.
Sep 30, 2025 -
Towed my car in the middle of the night because my tags were expired and my car was in my own driveway. Cowards for towing a car while the owner is asleep, and shady for not even notifying me that my car was gonna be towed. This wasn't the first time either for this company doing this. The guy even smirked when I got my car out and said he was gonna be in the neighborhood again and I said well leave my car alone.
Sep 27, 2025 -
Being the last tow of Dylan's shift did not stop him from taking every precaution he could to ensure our sons vehicle wasn't damaged more. No to mention Dylan was soaked from working through the rain on a previous tow. Still, his attitude and work ethic were above average. (Maryville, TN location)
Sep 22, 2025 -
I've recently had to have my motorcycle towed on two separate occasions and used Anytime Towing both times. Blaine and Matt were the drivers on those occasions and both gave excellent service. Both were professional, respectful, and took good care of my Harley. I would recommend Anytime Towing without hesitation.
Sep 20, 2025 -
Quickly came to leave this review Car was towed at Moe’s on Cumberland. The person I was with and I simply asked the driver questions about the rate, and I asked for a receipt so that I can know the actual rate was $200 and they weren’t just pocketing my cash. I guess they weren’t expecting me to ask for a receipt. (We aren’t very knowledgeable about the towing process.) When communicating with them, the guy and the lady in the passenger seat were rude when I asked them to speak up and told me he had been working 23 hours straight as an excuse of his unprofessionalism. The lady even asked me to come closer to the truck so I could hear her (with an attitude); which I did not feel comfortable doing by the way were behaving. Overall, not a good experience.
Sep 07, 2025 -
Anytime was great for a last minute emergency when our son's car wouldn't start. We are OOS and needed to coordinate with our son and the towing company at the same time. Communication was ongoing, they made sure the car was secured at the dealership and Alfred kept us informed throughout. Highly recommend!
Sep 01, 2025 -
Last night I had a blowout on the highway in Knoxville. I was in the far inner lane going 65 when I heard a loud “boom” and my tire was gone. By the grace of God, I was able to make it across all lanes and off the exit to a Shell station. Avis sent someone out to help first, but when he pulled the tire off, we discovered there was no spare in the van. Right at that moment, the AAA driver, Daryl, arrived with his flatbed. I explained to Daryl that I had two dogs with me, one of them paralyzed. Without hesitation, he went to his truck and cleared space so we could all ride safely with him in the cab. He treated us like family, making sure the dogs and I were comfortable the whole way. When we reached the hotel, he didn’t just drop the van off and leave. Daryl went inside, spoke with the manager, and got special permission to park the van in a space that would work for us. He didn’t have to do that, but he cared enough to make sure we were taken care of all the way through. In a moment that could have been scary and overwhelming, Daryl’s kindness turned the night into an adventure. I will never forget how he went above and beyond for me and my dogs. People like him remind me that there is so much good in this world, and last night, all that good was wrapped up in one tow truck driver named Daryl.
Aug 29, 2025 -
William & Dillon went above the call to get to my 73 yr old mother that was stranded. These gentleman got my mothers car picked up within 30 minutes after it broke down! You folks are awesome! Thank you very much!
Aug 27, 2025 -
One of my employees parked in the McDonald’s parking lot on Cumberland. There’s a sign saying McDonald’s customer parking which my employee walked into McDonald’s to get some food. Anytime towing towed our company vehicle. I have a tracker in it and called to find out why after I saw where it went. They claimed another business requested it to be towed. I called that business who requested a vehicle in their lot be towed which I reported to anytime towing. They confirmed and admitted to taking the wrong vehicle but still required I pay a $200 towing fee even though it was their mistake. Bad business and vulture like practices. Guess it’s all about money to them since I had to pay for their mistake. Beware
Aug 26, 2025 -
Called to have car towed to the shop. Car has been lowered and is a rare JDM. Alfred showed up in no time and was very careful and respectful in the handling of the car! Thanks for being fast and handling my car with great care! If I could give 10 stars I would!
Aug 24, 2025 -
Dylan was an amazing Technician! My order was placed through a third party and he arrived in 20 minutes after service call. He was very friendly, polite, and changed my tire within minutes. He is awesome! I have dealt with this company three times now and each experience was a 10/10 in service! Good job Anytime.
Aug 24, 2025 -
Mike Brown is a superhero. He was punctual, personable and professional. He was well knowledgeable about my car and what was needed to ensure it was safely and properly towed to the Audi dealership. I rode over with him and wanted to hug him upon arriving but he was sweaty from working so hard in the Florida sun lol. But seriously, I highly recommend this company and Mike for all your towing and other vehicle emergencies. Im a customer 4 life now!
Aug 19, 2025 -
Called for towing service before 5am. They answered right away and dispatched a driver-Pace who was super helpful and kind-we were so grateful! We had the best case scenario for a difficult situation that Anytime towing made go very smoothly. Thank you!
Aug 18, 2025 -
I have used them several times and every time has been a great experience. This most recent time Josh came out and he was great. Very professional, friendly and knew what he was doing.
Aug 12, 2025 -
I would give them 10 Stars if I could and recommend Anytime Towing to anybody. With my truck being oversized the 1st driver quickly recognized that he would need to call in a different truck to tow it. It was no fault of Anytime Towing so I completely understood. Mike Brown showed up with the second truck pretty quickly, less than 20 minutes, and got the truck loaded up and towed home in short time. The entire ordeal was the quickest I've ever been towed. Mike Brown was very professional and polite and informative. Brian Lewis, the first driver was great too. Both of these men had excellent customer service and made sure that we got taken care of pretty quickly. The communication from start to finish was second to none. If you're in an unfortunate circumstance of needing a tow truck, you contact Anytime Towing in Jacksonville Florida, I promise you won't be disappointed.
Aug 08, 2025 -
Brandon was our tow truck driver today. This was super experience He arrived quickly and was great about communicating his ETA! I also appreciated his clean appearance. It was a surprise to me that he wasn’t smoking or dipping and spitting all over the place and not once did I see his butt crack! Maybe this is company policy or just his own policy but it did make me more at ease. He was towing my precious classic truck that has never been towed so there was some anxiety! He even sent me a picture of my baby safely at the shop
Jul 31, 2025 -
I never would of thought that the getting my car towed would be a wonderful customer experice but im here to tell you that i was wowed! Friendly timely service and a frictionless experience. Dispatch and my driver Brandon called immediately. Brandon arrive sooner than the estimated arrival time. He was friendly. The txt payment worked seamlessly. The car arrived at the destination. To have a customer go from being annoyed that their entire day jas been upended to smiling is no small feat. But they did it!
Jul 30, 2025 -
Used them aaa. First time guy was smart knew what he was doing. Then last Friday a different guy, he burned the starter up in my diesel, a $600 fix. I do not recommend these guys if you have a diesel!
Jun 02, 2025 -
Wife and I left the Pigeon Forge area heading back to Alabama and had a flat on I40 in a bad area. Alfred came within 20 minutes of our call and helped us find a tire shop close by. He was very attentive to our safety and making sure we were taken care of. Best service anyone could ask for in a bad situation. I highly recommend AnyTime Towing.
May 31, 2025 -
Today was a wonderful experience! I had the pleasure of having Jay and Josh L as my towers and they made the process very smooth and not as stressful. I booked them through AAA but I will be definitely be recommending them to everyone I know. They gave me options and services to help with my vehicle and that saved me a lot of stress! Thank you Anytime Towing!
Apr 30, 2025 -
If I could give Anytime Towing 100 stars, I would. Josh is absolutely amazing! We were on vacation and ran into some MAJOR car issues (or at least we thought it was major). When Josh found out we were visiting from out of town, he made our service call a priority. He arrived quickly, was very professional, and was very knowledgeable of high-end cars. He actually resolved our issue in about ten minutes and no tow was even needed. The world needs more Joshes!
Nov 02, 2024 -
Thanks! A million thanks!!! Your service was outstanding. Adam made it without a hitch all the way into downtown Nashville. I was a bit concerned it would take too long of a wait. You sure under promised, and over delivered! I am so grateful AT&T linked the services through your company.
Apr 28, 2024 -
While traveling to Michigan, we hit what I think was a pothole that looked like the road had been dredged by something, on I-75 north near Knoxville. There were several. The one I couy avoid demolished my right front tire. My daughter and I tried to change it on our own but couldn't. We called our roadside service, but because we were on the side of a mountain on the interstate, they were struggling to find a service provider. I will forever be grateful to AnyTime Towing for answering the call, making the trek and not leaving us stranded. Thank you so much, Craig Barger and AnyTime Towing for your prompt, and friendly service. 10/10 recommend! The pictures are from my weak attempt, before they got there .
Mar 23, 2024 -
I had a wonderful experience with this company. Jonah helped turn a less than ideal Monday morning commute into a much better situation. He was very professional and called me when he was on his way. He was incredibly kind, and gave me and my car a lift to a tire shop when I was stranded with a flat and no spare. I was very impressed at how he went above and beyond, and I was very blessed to have his help. I would definitely recommend this company to any and all who find themselves in a pinch!
Feb 12, 2024 -
Thank you so much! The back half of our car was stuck in a ditch after sliding back on a steep mountain road in the rain at night. We were on a one way road and were impassable. We had another towing company come first, and after telling that company not to bring a huge tow truck, they came with a huge tow truck that could not make it up to where we were stuck. The guy walked half way up, and did not even try to help us. We then got Anytime Towing and Recovery, and everyone from the secretary to the manager and the rest of the crew were amazing! The secretary on the phone took the time to really get the details and pictures to relay to the driver unlike the first company. The manager, Jay, then contacted us personally as he was the closest to us with an estimated time. His truck was also not able to make it up to where we were, but he came up to our car and tried to get it out for us. He then called two other crew members with a four wheel drive truck. They were able to back their truck up the road and winch our car out of the ditch using a telephone pole. And they put our car into a safe parking space for the night as we were only two houses away from our cabin. We would highly recommend them if you are ever stuck in a rock and hard place!
Dec 18, 2023 -
BMW roadside assistance contacted Anytime Towing to pick up our car for a flat tire. Josh was awesome! Super communicative, prompt and professional. He was careful to not scratch the car and made sure to let me know when he got the car to the dealership. Would 100% recommend him again and will call if needed in the future.
Aug 30, 2023
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