American Tow & Recovery in
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Address:5910 Shaw Ave, Chattanooga, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:37421
Working Time and Location
What clients say about American Tow & Recovery in Chattanooga (TN)
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My Automotive Tech Cory was right on time, with great communication, well experienced , and very knowledgeable about my car and circumstance. I recommend American Tow and Recovery for anyone needing help with car and towing needs.
Oct 25, 2025 -
When you get the best towing company to take care of your baby great service!!!!
Oct 25, 2025 -
Corey was great and did a fantastic job. Service was through AAA but can tell you he is worth the extra effort to request/insist on them. We had an issue and he went the extra mile to try and solve our problem with being towed.
Oct 25, 2025 -
Colby is my absolute hero! And a rock star in my book! I have a very steep road on my property that was recently cut in and graveled. The gravel wasn’t packed good and when I drove my car down the new road it got stuck at the bottom. How steep is it? Another tow truck came out before Colby, turned around and said nope! I don’t have 4wheel drive and ain’t risking it. Colby is the star because he knew it wasn’t an easy tow, but came up with a solution to get my car up from 200 feet below. And everyone thought he was really professional and very nice. I am so thankful that Colby was willing to do whatever it took to try and get my car unstuck from the steep road below. It wasn’t an easy extraction and with another tow company literally turning around once they saw the steep incline, Colby was a hero and a rockstar in my book! Super super grateful for his patience and willingness to work until my car was unstuck and towed to the top of the steep road!! Sorry I didn’t get photos to show everyone Colby’s excellent work and tenacity!
Oct 22, 2025 -
My truck was disabled and I was 2 hours from home. Roy came and rescued me. He was very polite and transported my truck and trailer to a local Ford dealer with no problems. I highly recommend.
Oct 20, 2025 -
What an amazing service kind courteous called me as soon as he had received the request apologizing for not being able to be here sooner although the time I waited was nothing compared to how long I've waited with previous experiences on roadside assistance. In short Colby was utterly professional kind courteous and even with a wasp creeping on the tire itself then on his Jack he proceeded to change the tire in a speedy fashion coupled with extended above and beyond courteous I couldn't be more pleased.
Oct 13, 2025 -
Steve did a great job opening my doors after my fob failed. We had to leave for a function so he did the job fast, and hid my keys in a safe place. Great job!!
Oct 11, 2025 -
Colby, you sir are an Amazing person! We were on i75 with transmission issues and Colby came to the rescue. He was very kind and professional. He made sure that we were taken to a safe location and got our vehicle where it needed to be. I highly recommend not just this company, but Colby!
Oct 04, 2025 -
Don’t know we’re to start, from the moment Steve arrived he made sure to go above and beyond to help me with my car. And no, I’m not exaggerating. American towing is lucky to have such an amazing employee working for them. I will make sure to use y’all from now on.
Oct 03, 2025 -
Me and my wife got stranded on the interstate due to the transmission failing. Colby came out at almost 10pm and had up hooked up and took care up super fast and was very professional. If I could give Colby 10 stars for his professionalism and respectfulness I definitely would!
Oct 03, 2025 -
Colby is the absolute best! Helped save my kids off of the side if the highway like nothing. Kept them safe and helped us get our car to the mechanic. God bless him! Thank you for such amazing service and prompt attention.
Oct 03, 2025 -
My car broke down at a red light as I was trying to get home and Colby helped me out. Huge shout-out to Colby for keeping me updated on my situation, providing me with information that will assist me with future issues, and ultimately getting me out of a sticky situation. The service was quick and reliable, and I highly recommend American Tow & Recovery
Oct 03, 2025 -
Cory was outstanding! After my wife’s motorcycle accident, he arrived quickly and handled everything with professionalism and care. He treated the bike like it was his own, making sure it was safely loaded and transported. Beyond just doing the job, he showed genuine concern for my wife’s well-being, which meant a lot during a stressful situation. Reliable, respectful, and compassionate—Cory went above and beyond. I highly recommend him to anyone in need of a tow.
Sep 28, 2025 -
Last night I was stranded after just getting my starter and temp sensor replaced — my car wouldn’t start even though the lights and everything else came on. Cory, the tow truck driver who came out, was a straight-up GOAT. He didn’t just hook up my car and leave — he actually took the time to try and get it started, jiggling wires and checking things because he knew it had to be something simple. That kind of service is rare these days. A1 service, for real! I’d recommend them every time, and I even saved their number. My insurance covered the tow, but Corey’s effort and attitude are what made the difference.
Sep 28, 2025 -
ABSOLUTELY EXCELLENT SERVICE!!!! Took CARE OF ME … I arrived home SAFELY!! Hats off to The Driver n American Towing & Recovery! Oh of course….. The Ride was ….. Top Of The Line!!!!!!!! SO WAS MY SERVICES!!!
Sep 28, 2025 -
A couple of weeks ago, my daughter and I needed a last-minute tow, and the gentleman who came out went above and beyond. I can’t express enough gratitude for his professionalism, pleasant demeanor, and genuine helpfulness. Not only did he handle the tow with care, but he also managed to get our vehicle started before leaving our home. He was truly heaven-sent.
Sep 27, 2025 -
John was absolutely fantastic! He recently helped me with my Tesla and provided top-notch service from start to finish. He was professional, knowledgeable, and made the entire process smooth and stress-free. It’s clear he takes pride in his work and truly cares about his customers. I would highly recommend John to anyone in need of towing services. Thanks again for the great service!
Sep 26, 2025 -
John was amazing picked up my car. Gave me a ride very friendly and accommodating. Felt safe. Enjoyed my time talking with him. Made this very bad day. A good day thank you very much for your service and for a timely very speedy pick up time. Excellent service.
Sep 19, 2025 -
Colby Jones dropped my buddy’s car off at work this morning, when he pulled around he asked me if it was alright to place the car on the pad as requested by my friend… i told him no, but if you don’t mind dropping it over here that way it’s not in the way that would be cool. He obliged. He has been one of the most respectful tow truck drivers I’ve came across. So kudos Colby, and thanks again.
Sep 19, 2025 -
John was an exceptional agent for the company. Friendly, quick, careful. Cannot comment on price AAA service Tow. American needs the AAA contract exclusively if all drivers are like John
Sep 16, 2025 -
John is the epitome of an excellent employee. He goes above and beyond the call of duty. He’s polite, professional, and the .com. And Diedra is a gem, too. I not only got my parking spot back, but I also met two incredible people. Thank you from the bottom of my heart!
Sep 15, 2025 -
I highly recommend American towing very dependable and kept me very informed his whereabouts until he pulled into destination my wait time was less than 45 minutes he came from. Lafayette I do believe I was very impressed and will use again if I need too again thank you so much for wonderful friendly service GO BIG ORANGE VFL
Sep 10, 2025 -
I never thought I’d write a review for a towing company, but our experience with American Tow and Recovery, specifically with Matthew, was so great that I had to share. Matthew was incredibly kind, quick, and honest. He helped my daughter and me during a stressful moment and immediately put us at ease. He handled the situation efficiently and went above and beyond to help us. Matthew is truly an asset to American Tow and Recovery. We’re so grateful for his help and won’t hesitate to call this company again if needed. Highly recommend!
Jul 30, 2025 -
Matthew was our saving grace tonight when my family and I were stuck on the side of the interstate south of Chattanooga. His friendly personality and knowledge of how to safely tow our vehicle to the dealership made our already stressful day a little lighter. We are very thankful for the swift response. I would definitely recommend if you’re ever in need of a tow.
Jul 28, 2025 -
We had just been in a traumatic wreck and Cory was the tow truck driver that came to help us. He was very friendly and especially helpful. He talked to our insurance company to resolve a mix up on where to tow our car. He also gave us a ride to the car rental dealer and even waited with us to ensure we had a car before leaving. Cory went above and beyond what would be expected and his kindness made a positive difference during difficult circumstances. I would highly recommend this company and especially Cory.
Jul 19, 2025 -
Had an issue with a lowered Mustang and was very concerned about it being damaged in tow. Brandon was fantastic, very conscientious and polite. Would highly recommend American Towing in Chattanooga.
Jul 10, 2025 -
Did an outstanding job of taking care of my truck. It was very fast very friendly. Highly recommend these guys.
Jul 03, 2025 -
Having to get a tow is already stressful enough. I called around to get several quotes. American tow and recovery was the most affordable. I needed to get my car towed to the dealership, I told dispatch I’m not sure how long it will take but if it’s after they close can you drop the key in the drop box. She had someone dispatched right away, her kindness in a stressful situation was very helpful. Matthew, the driver, was incredibly kind as well. He arrived to the location of my car before me. That’s how fast they are. It really makes a difference when people love the job they do. Highly recommended, thanks you guys (:
Jun 09, 2025 -
Had my tire pop on the interstate (tire did not shred). My lease did not have a spare tire so I could not change. Called my roadside assistance and they dispatched American Tow and Recovery. They were right out as soon as they were dispatched. Gabriel had my car up on the bed in minutes and we were off. The situation sucked but Gabriel was very nice.
Jun 05, 2025 -
Zero complaints on service, Brandon helped me out of an embarrassing and potentially much more elaborate recovery. He was initially worried about the van flipping on extraction but after I signed away liability, he winched me up and out within ten feet. The reason behind the two stars is the surprising $300 service bill. I was told $100 base cost + cost of service on site. I called off a referral from a buddy who had a vehicle picked up and physically towed over 10 miles just the previous day for $150. I'm usually not one to complain and there was nothing wrong with the service but the final cost being triple the base price just feels a bit predatory. If someone can justify the $200 for 10 ft of liability free winching, I'd be happy to shut my male Karen mouth. Again, 10/10 professional service. 1/10 on perceived vs. Real cost
Jun 03, 2025
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