What clients say about Trimmer's Auto Body in Milan (TN)
I hit a deer in my brand new Ford Explorer. Paul Trimmer and his crew have me fixed like it never happened. Friendly down home service. Quick turn around time. Had a rental there waiting on me. Could not have asked for anything better. Trimmers Auto Body will get my business for all my repair needs for sure.
I hit a deer and Trimmers got me in quickly and did a great job repairing. Took about a month, but they were precise and made sure everything was done correctly. They even helped accommodate the rental car for me which was very convenient! I will use them again, hopefully I won’t need to again, but if it comes to it I will.
I dropped my 2022 Honda Odyssey off at Trimmer on 12/10, after an accident (front end and both side panels damaged) and I have gone to pick it up on four different occasions and each time they call to tell me it is ready, something is still not perfect. Twice I have had issues with mistakes/bubbles/chips/cracking I. The paint and twice I have had issues with a part that wasn’t repaired. Car was supposed to be aligned and could hardly stay on the road, even with lane assist, AFTER they confirmed alignment was completed. I went today to pick up (4th time) and pointed out missing paint, a sticker on the interior grill still in place, wheel well covers not fully attached and the owner, Paul asked what I expected … I told him perfection since it was 2022 and they replaced all said parts. He said he couldn’t do that. If you are in the body parts business and can’t deliver perfection, you may be in the wrong line of work. The owner should confirm work is done, perfectly, with a fine tooth comb, before having the owners come to pick up. Everyone is extremely nice and trying to make it right, but that should have happened by now.
Great hometown friendly folks! I highly recommend Paul and his crew. Thanks Paul and guys behind the scenes for helping me get our tailgate replaced. Great job and God bless!
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