Gator recovery inc in
Milan (TN)

Cameron was great. Super prompt and willing to go above and beyond. Highly recommended

These are the realest most down to earth people as long as ypur upfront and honest with them they will do the same I highly recommend them.for anything and everything

The go to place for a tow, amazing service, showed up and took care of me when I was in a bind. Plus had reasonable prices on getting it fixed back on the road afterwards!

My car got repoed and they tried to charge me $125 to get my SOCIAL SECURITY CARD out of my car. You best believe I had the police come down there and I got my stuff for free. Tennessee law states you can get your stuff 14 days for free. The owner runs this “business” with no knowledge of the laws. Also, I knew my car was going to get repoed; so If they would’ve just knocked, we could’ve skipped this. You are money hungry and purposely didn’t knock thinking I was going to be an idiot and give you that $125. I feel bad for anyone that has to deal with you.

Thanks for the quick turnaround of towing in my husbands truck at 9:30pm and having it fixed with new starter before noon next day! Was thankful to find you at such a last minute issue

I went there to rent a U-Haul and they had everything ready for me, helped me load the dolly, and had me out on the road in less than 10 min

The guy that towed my car was really nice. I couldn’t be mad at him because I was in the wrong. My car was out within 30 minutes. They gave me good vibes and great energy???

Good customer service very kind and respectful on time had no problems at all very understanding

Hooked up the vehicle in a parking lot which is ILLEGAL, Hooked our vehicle up to the tow truck with us IN IT which is also ILLEGAL then had the audacity to tell us there is a $50 fee to get our personal property ...Again ILLEGAL!!! Driver was a complete jerk when he approached us when there was no need as we were expecting them to pick up the vehicle because we did not want it,again no need for the unprofessionalism.Will definitely be speaking to attorneys regarding this business and their illegal ways.I suggest anyone seeking business with them think twice!! UPDATE!!!! They did as a matter of fact break the law by sending the car away with the personal property in it, ignoring the 14 day period I'm allotted by law. Also set an appointment with me to get my stuff knowing they had sent the car away.

Gator (the owner) repossessed my vehicle after I was able to make my payments, very professional and was willing to work with me for me to get my vehicle back

I personally had my vehicle repoed by this company and had absolutely no problems whatsoever. They showed up to take the car and was just doing their job, considering I hadn't paid on my vehicle in so long. They were very professional and polite. These people making reviews about this company for them picking up their vehicles and being so mad and upset about it is absolutely ridiculous to me, it's straight ignorance to act that way when you already know for a fact that you are not paying for that vehicle for so long. The company is working for the lein holders of the vehicle, they are literally just doing their jobs, as I said.

Lock myself out my car.. They came quickly and was in my car so fast I’m so grateful for his service. He was polite and so nice about the whole situation even gonna fix my door handle I broke off.

Best wrecker service I have ever come across. Reasonable price and super friendly driver, who new what he was doing.

Gator is the best man for the job he's is by the book and not crook very fair, treat you like you treat him

Mr. Gator provides excellent service well over and above any reasonable expectations. He was extremely kind and helpful and arrived very quickly when my fuel pump went out between the park & the arsen.

I totaled my car. Gator was very polite & understanding. He even helped us get stuff out of car, took license plate off for us. Very sweet man. All employees kind & polite. If I ever need a tow again I will certainly call Gator Towing & Recovery in Milan, Tn.

Thieves towed a car without any paperwork robbed me and damaged the car this place needs to be shut down this was meant for the Milan location but they are so shady theirs doesn’t show up and Jackson and Milan gave me the run around about where they took the car they basically stole …..so beware of this company .... This is an update since the response it wasn't illegally parked you could try to cover it all you want but everything I was done by this company was wrong I got charged for a day it wasn't even with y'all you broke the whole front end of the car just to be Petty cuz you was mad cuz I called you out on it you could try to justify your actions as much as you want but people will find out the truth and try to justify the fact that you stole stuff out of the car oh yeah there's no reason for that.

Called for a tow, right off the bat she seemed irritated that I called. Well that was enough for me to say thank you and disconnect. So I come here to reviews and wow, whoever they have following up on their reviews, well let's just say "Hooked on Phonics" did not work for them and politeness is not their strong suit. When you work in customer service and folks are trusting you with their vehicles,you have to have some kind of understanding and not react rudely to that customer. Well, I did get a tow that day from Abel's Towing and they are super polite,fast, very reasonable price and they seem to care,all the way from dispatcher to the drivers! Gator should take some notes from Abel's Towing!!!!

Gator looks out for me and wouldn't trust anyone else he's straight forward not fake . You got to be real person to understand he's a no non sense person

Had a car accident Friday evening, and my truck had to be towed away, so I googled a towing company near me and this company pulled up, so I called the number and tried to tell this gentleman where my location were at, I’m not familiar with Jackson tn so I was unsure, these really nice ladies stop and helped me and told him where we were located, he pulled up in no time, was really kind to me, he pulled my truck up on the towing truck and gave me a ride to the towing lot, I think his name was gator, so thank you sir for being so kind and being a great help to me, will recommend others to you in the future, thanks for doing a great job!!!!

Completely unprofessional! Will cuss you because you also work. Will belittle and talk down to you like a dog! The owner is complete GARBAGE! Definitely don’t recommend him!

I got my vehicle towed last week and these people messed my drive shaft up on my truck! I called and talked to owner! He cursed me out over the phone! These people do not care about your vehicle! I do not recommend this towing company because they are unprofessional, and I will be getting my lawyer involve with them! Please do not use these people because they are not reliable! This is my worse experience with a towing company!

Great experience he helped my daughter out so much today and I truly appreciate him Mr. Gator he went above and beyond!! God bless him and his business!! 5 stars

My husband and I stopped to look at a car they had for sale. My husband spoke with the lady inside who gave him some information about the car and the key to test drive it. We were scared we would run out of gas going to the gas station that was 50 ft away but wanted to get gas so we could check out how the vehicle drove. After we had to put gas in the car to even be able to drive it down the road some lunatic pulled up beside us in traffic honking his horn and yelling. My husband rolled down the window and this guy yelled "Who are you? You're driving a car off of my lot without permission." My husband said "Your secretary gave me the key!" The guy said "I didn't know anything about it." Ok paranoid. You can keep that car if that is ANY indication of how doing business with you would be. Hard pass from me.

Can use some improvement with management, employees and space. Space is cramped at the door. Owner is nice and professional with customer. Over all my experience was welcoming and satisfied given what I went for ...which was employment. Hopefully, when I am hired, I can help make a difference overall. Looking forward to it!

Never use this company for any of your towing needs. Extremely unprofessional tow drivers!!!!!! I don’t know who these people are but they have some rude, unprofessional drivers. This is your career of choice. If you don’t want to come and tow vehicles, unlock doors and things of that nature you’re in the WRONG BUSINESS PERIOD!!!! THe same way you didn’t want to tow our vehicle was the exact same way we were refusing your horrible services!!!

Gator is an expert. I had my truck stuck really bad in a ditch. He came on New Years Eve and took care of it. Did a great job, was friendly and priced fair. Will definitely recommend.