DIY vehicle used parts salvage yard where you bring your own tools to remove parts you need. 100's of import, domestic, cars and trucks with computer look up or smart phone app to guide you to proper row for the vehicle e selected. With a few hand tools and time, you can save money on car parts. L
Over there years they always did me right!! Great location n employees back in the day where awesome, inventory was right! Once ,while checkout was freeee cuz they where tooo busy , coool move!! Hope its the same or better today!!
They service ain’t shit and the slow workers they got in there don’t have a clue what they doing .will tell you random shit fit on cars just to get a sell and it want be right. Bought something from there yesterday and ask the dude 5x times will it fit on my car he said yes get home it didn’t fit then say no refunds better service at pick a part if you ask me
I sold a 2001 Honda Accord to them upon pickup dispatch was very rude it was a black woman with wavy thin hair she mumbled a lot of what she was saying to me and did not want to explain the process to me even though I have never sold my car to pull apart or any other place before she was very impatient and rude the entire time dealing with her although I did have the year of my car wrong which was my honest mistake her attitude frazzled me and maybe experience very difficult to handle the tow truck driver apologize for her attitude and explain its just the end of the day but that is no excuse for her to be rude to somebody that she does not even know I will not be using pull apart for a thing ever again
Never again will I go here again!! Ive spent thousands of dollars here over the years coming and buying parts sometimes multiple times a day! Have also sold them multiple vehicles! Today I walk in with my son whos 15 years old and I go to computer and get my slip and then a guy rudely as hell asks me if ive been checked in i guess i didn’t hear him the 1st time and I say no he directs me to go back and the guy asks how old my son is i said 15 he said he can’t go on the yard with you then hes not 16?????? Two weeks ago when he came here with my wife it wasn’t a problem and i don’t know why it is now! Needless to say I won’t come back and do business here anymore i know that it might not make a damn difference but when someone travels an hour to come do business at your establishment and your not only rude but tell them that their son can’t go in you just turn away their business?? What make him sit in the vehicle?? Naw he loves coming here loves helping take the parts we need off the vehicles jusy loves it! But thankfully there are other places we can go to together!
The Nashville location was great. How ever their customer service line is not good at all and if I was rating them they would get 0 stars. I recommend you lose the customer service line and bring back where we can talk to actual people that work there and know what’s going on
Thanks to pullA Part employees Blake Mathis and Tae Angeio Mills. They were very helpful in explaining and using the computer for me who help me who have a bad eye site and hearing problems. Again, thanks to these two employees my car is fixed and running good!!
DO NOT BUY A CAR FROM THEM!!!! I REPEAT, DO NOT BUY A CAR FROM PULL A PART ON CENTENNIAL BLVD. When I bought a car about 2 months ago it caught on fire with my daughter in it! IT WAS WELL UNDER 30 DAYS!! THEY HAVE NOT REIMBURSED ME. IF YOU BUY A CAR YOU ARE PUTTING YOUR LIFE AND YOUR LOVED ONE'S LIFE IN DANGER!!!!!! A FEW PEOPLE WHO USED TO WORK THEIR TOLD ME THEY ARE CROOKS AND SCAM ARTIST, I SHOULD HAVE TAKEN THEM SERIOUS!!! I LEARNED THE HARD WAY!!!! BY ALMOST LOSING MY, AND MY DAUGHTERS LIFE!!!!!
I don't know what happened to the customer service or reps overtime...but they are not the same.
Usually the guys will try to assist you by looking at your account for credits. The cashier, whom I gave my info, when I inquired more than once for my credits told me he didn't see anything...until i asked for a 3rd time and wala...I actually did. So I surmount that more to a employee laziness. They don't know what they are looking at for parts either...I'm reminded anytime I pay here...WHY I go to Express Pick N Pull instead 30 minutes away
My Brother & I drove over 65 miles to the Nashville location, Purchased a used battery, They tested it, said it was good just needed to be charged, When we got back to our home town, we stopped by a local advanced Auto store had it charged, we went back to advance Auto 2 hours later just for them to tell us it was a bad battery it was not holding charge, so the next morning we drove back to Nashville they exchanged that battery for another one, they checked it once again and said it was a good battery, but this time before we left Nashville we went to an O'Reilly's Auto Parts store on Bell Road, they checked it and charged it as well once again it was a bad battery, we went back to the pull apart showed them the ticket that was given to us from O'Reilly's stating that it was a bad battery, the Nashville Pull-A-Part would not refund the money that we purchased for a used battery, and for the hassle that they put us through very disappointed with the Nashville pull apart. They just came off as you they didn't care if they lost a loyal customer or not they just wanted to make money and I get it I do understand the business but when a customer is so inconvenient for something that they did wrong at least take and show a little accountability so with that being said I only give them one star..
Thank you, Carlos for your help and patience with an old man. You did a great job today and I really appreciate it. Kam did an excellent job on 11/12/24. Very nice guy and helpful.
Got in right away in the morning. Both Tony and Kam were very helpful and courteous to my needs and the other customers around me. Gave me directions to where I needed to go and I was out of there in 5 minutes. Excellent service!
Say was amazing she helped me out and gave me excellent customer Service. Mr Tony was also remarkable. I am telling you that those people are good people.
I was at the Pull A Part in Nashville today, purchased a lot of body parts and was charged $44.40 for an Environment & Service Fee. Why is this ? Asked the cashier about it, she said everyone pays the fee. So if you buy a $44.40 part you pay the same amount for the fee ? Why ? If not for the work pulling the parts I would have walked out. The service was good and the yard was clean. Would have given more stars until checking out . Why are we paying for nothing.
Super friendly staff and VERY helpful. Tony took his time helping me determine if I had the correct distributor. And he was right; the part fit perfectly. Access to golf carts was a game changer.
Very friendly and knowledgeable staff. The car buyer Brittany was very helpful when it came to selling my car. Even though she couldn't pay me what some other junk yards offered I will be to pull a part agakn for future car sales just for the friendly and smiling faces of the employees. Keep it up !
Yolanda at the Nashville location was super friendly, polite, and informative.
She was able to give me accurate pricing on all the parts I inquired about without looking them up and made my experience great! I drove up here from Huntsville AL. And I’m glad I did. Found “exactly” the part I was looking for with friendly service! Thanks again Yolanda!!!!
After wrecking a car I bought new twenty years ago I was left with finding the parts on my own because body shops couldn’t find them. Honestly I’d like to point out a couple that went way above my expectations but it was actually everyone I dealt with at Pull-a-Part that was great. Funny but everyone I’ve told about using them said they’re their go-to place for sure. Hopefully I won’t have to deal with parts for a while but I feel better knowing where to go if I do. Thanks and they were great.
I'm a regular customer of pull a part, but I wanted to leave a review because the amazing customer service I receive from Brittney and will is always top notch even when they are super busy with rude customers and dripping sweat from the heat. They always take care of me with a smile and wonderful attitudes. The world needs more employees like them everywhere!!!
Website
