Sumter Wrecker Service, Inc. in
East Sumter (SC)

Excellent service and response time!!!!!

Nothing but great things to say about this towing service! We were driving down from New Brunswick Canada and heading to Florida. Broke down 25minutes from Sumter and had the towing company to us in under an hour at 7am on a Monday morning. Jordan was amazing to work with and very resourceful. God forbid we need another towing service but if we did they would be the first place I would call in the area! Very reasonable prices and top knotch customer service!

I got a flat tire out of nowhere and my roadside assistance was trying to find a tow for me. I got blessed with this company. Not only did they show up well before the roadside assistance ETA but the person who helped me was very kind and let me know about all the places in the area that might be able to help me get back on the road same day. Hopefully I don’t get another flat but if I do, I would hope that I’m close enough to be helped by this company again.

Had a really bad morning with a flat tire, then my stupid car jack broke while trying to change my spare. Had to call roadside assistance. The ETA was around 45 mins but Sumter Wrecker service was on it and got to me in about 15 mins and got me on the road in about 5. I don't remember the employees name but he was awesome, fast, and professional. Big shout out to ya'll!!!

Thank you does not even begin to cover this. However, the driver was extremely professional and friendly. Didn't expect to breakdown on the side of the road during the holiday season but the driver (Eric) and this company have made a bad situation manageable.

I originally contacted a company called Ace's 24 hour truck repair. They were suppose to come and pick up our box truck and never showed. I attempted to call several times and he stopped answering calls, so I decided to call Sumter Wrecker Services. They were there in a matter of minutes to pick up our box truck. I was very pleased with there professionalism. I now know who to call if I am ever in need of these services again. Thank you Sumter Wrecker Services for being a rare gem in the world today, by providing great customer service.

Sumter wrecker sets the standard on response time, customer service, price, knowledgeable employees. 1pm or 1am, I don't call anyone else.

The alternator went out in my wife’s van leaving her stranded. John showed up promptly around 8:40pm (the eta given to me was between 8:45pm and 9:30pm so I was expecting it to be 9:30). He was super professional and got our van towed uptown in a timely manner. Thank you John!

Highly recommend these guys. They were professional, got to me fairly quickly (before the estimated time), and were very cordial. That helps when you're frustrated after your car has breaken down and you've been stuck for a while. Great experience.

They showed up pretty quick. And their prices are reasonable. Their driver had a good attitude and knew his stuff.

One stare is being generous. I really got the feeling they are not accustomed to giving cars back at any price I was told I would owe one dollar amount in a week and wen I came back ready to pay the price went up. They swore, "oh I never would have said that". Pick any other company in sumter there are other choices.

Sumter Wrecking was very prompt at coming to our rescue! They can tow anything. We really appreciate the car they took with our special car!

As District Manager/former driver I have used 20+ towing companies in 6 different states and this one stands head and shoulders above all the others I have ever used. I had a commercial truck roll over and they put it back on its wheels causing no other damage and set it down the easiest I have ever seen one set down before. They was very professional and definitely on the top of my list to call when I need anything in their area. This whole crew I dealt with gets an A+ and honestly deserves higher.

I had to get my car tied back home after the ball joint broke and the guys did a wonderful job not damaging anymore of my car. I got it home and fixed in a few hours due to the quick service that was provided.

My daughter broke down with her 3 children on 95 at night. This wonderful business came to her rescue and not only towed her car but made sure she and her kids got to a hotel safely. So nice to know that there are still good people who go the extra mile and care for others. THANK YOU!!

If I could give them 100 stars I would!!! I've never experienced the kindness I was given by this company. My car got a flat on 95 in the middle of nowhere at 10pm. No biggie but I didn't have a lug nut remover in the car and it dawned on me when I got 20s for my car I never adjusted the spare. I call roadside and wait. Evan from Sumter Wrecker calls me. We discuss my options. When he realizes I'm still 3 hrs from home with 3 kids, he says:I'll call you back." He calls me and tells me he is very uncomfortable with me driving on wrong spare, especially on 95. He then tells me his wife is leaving the house and going to meet him so 1) we can all ride with her to a hotel 2) we don't have to wait 45 more mins for the bigger truck. His wife rushed out of bed at 11 oclock at night to help me and my kids. The kindness showed to me and my kids by this couple was unbelievable. They made our safety their top priority. When we got to the hotel, about 11:30, they both said if I had a any issue finding a tire to call them and they would take us wherever we needed to go. They are amazing and I know if I'm ever in need of emergency roadside services near Sumter, SC again they will be the ones I call!!!!

Sumter Wrecker Services saves the day. While on a trip towing a trailer, we had a right side blow out both tires, lost one wheel assembly and damages the other wheel. We called trailer sales people to get referrals for help. Sumter Wrecker came helped get a tire on so the truck and trailer could be towed. Wilbur, a 9 year veteran of the company made it possible for all vehicles to be delivered to Florida. Thanks so much for the care and service. My son was safe and the delivery was over the top. Private business can do amazing things...and in my book this my chapter. Wishing you many more successful years.

Guy came out fast but didn’t seem to want to work I asked him if the axle needed pulled on front rear cause the threw shaft was busted told me he was not a mechanic I told him I understood and was just asking because I’m not a tow truck driver I don’t deal with stuff like that on the daily like he does as I was on my knees taking the wheel covers off he tells me that he’s not a mechanic and I said yes sr I know I’m just trying to help you with what you need then he told me Your being complicated I told him I’m not trying to be sr (I never cussed at him and called him sr the whole time as I do to every professional) just trying to help and that I could just sit in the truck I said that was fine I walked far away then he lifted his boom and left I work with a lot of people I have multiple truck and that’s fine he didn’t have to tow the truck but I’ll tell you Elite Towing in Moncks corner, Sc had no problem towing it and gave me a exact price had no problem giving me and exact amount for the tow he may be good to someone else just giving my experience.

Reggie is a great representative for this company. He is very professional, timely and patience. He was thorough with the process and I was able to get the help I needed with no hassle/delay.

Sumter Wrecker Service is the easiest that I have ever worked with. They have the best prices & the driver I met was very knowledgeable & friendly! Highly recommend them!!

Called for tow service on my 1987 Fleetwood Bounder and Sumter Wrecker said they were unable to do a 3 mile local tow because motorhomes are made of paper and bubblegum. Cost me $800 to get Campbells from Columbia, SC to tow it.

I had an accident 3/8/2020, and called road side through my insurance company and they dispatched another company but they took forever. I called back and they dispatched out Sumter Wrecker. Within a little under an hour he made it to my location. The tow truck driver was EXTREMELY friendly, very reassuring, and all around wonderful. Come to find out I had previous contact with him and he remembered me just as I remembered him. This will DEFINITELY be my go to company whenever I need towing services.

I called for service a few weeks ago. The guy who answered the phone was very nice and advised me to call my insurance first. Although my insurance chose a different tow company, I wanted to say Thank you for your professionalism.

They quoted me $250 to tow me 0.9 miles down the road. I was shocked, and in all fairness I was unprofessional and cursed, but then they hung up on me even after I apologized. I would sooner push my disabled vehicle to the mechanics than give them a cent of my money.

Called almost every wrecker service in this part of south carolina trying to find someone help me move my diesel pusher RV. Willbur came out and let me tell you this was no easy job but he worked very hard and used that tow truck in every way to make it happen. Best experience with a tow company Ive had. Owner pay this driver more.

Our business utilized Sumter Wrecker for a B2B transaction for our portable storage business based in southern Indiana. Not only were they able to handle this transaction with no problems at the cheapest rate in town, but they handled it with great professionalism. I knew exactly where they were at all times, they called me directly with updates/questions and always made sure that I didn't have any added stress. I would definitely recommend them to anyone needing any wrecker service and will use them again if we ever have a need near Sumter.

We had to use your service today via our Insurance Company and the service we received was OUTSTANDING!!! They responded promptly, courteously, and even diagnose the problem in the hopes of possibly saving us money. I would highly recommend this service to all of our friends. Thank You!