This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Lancaster Auto Sales & Service LLC in Lancaster, SC earns an overall 88/100. Sentiment skews strongly positive: many praise friendly, professional, family-style service, fair-to-good pricing, clean lot, and reliable trucks (notably Rangers); paperwork and scheduling were handled efficiently. Still, a minority report undisclosed mechanical issues, disputes over pricing/valuation, a denied test drive, and some service-department frustrations. Inventory is smaller but curated; wait times seldom noted. Info on yard organization or finding parts is unclear.
What clients say about Lancaster Auto Sales & Service LLC in Lancaster (SC)
Great dealership nice owner cars run good no problem with them I love my car and customer service is great if you looking for a good reasonable car look no further you In good hands
I bought a 2012 Dodge Grand Caravan from them that the owners son was the original owner and it only had 87k on it. Soon after it started running hot. I found the coolant low and full of the liquid copper coolant system sealer. Went back and the son was the only one there at the time so I confronted him about it running hot and having the sealant in it. He’s talking over me because I was asking how if he’s the only owner why they sold it to me without mentioning the radiator stop leak in it. He denied putting in it. I can still hear the the owner’s father saying “ I have known this van all its life, no ! When I asked if there were any issues.
I recently purchased a used Ford Ranger from David and cannot compliment him enough on his above and beyond customer service, honesty and integrity. He had several vehicles on the lot and told me "drive them all" and pick which one I liked best. He even came in late with his wonderful wife to accommodate my work schedule. The vehicle is exactly what I was looking for and at a very reasonable price. I would highly recommend his company to anyone looking to purchase a reliable used car.
We Purchased a used Ford Ranger from David and Bo (The Owners) and it was a great experience. They are friendly, flexible and their prices were very fair They are A+ in my book!!
I've purchased two vehicles from here and I have never had any issues with them. Always great service and willing to help with whatever vehicle you are looking for.
BE CAREFUL buying from here. Bought a beautiful Ranger over a year ago. Listen, you are buying a used vehicle, things are bound to ultimately start breaking on it. It is expected. What isn’t expected are some shady things that people will do to conceal the condition of the vehicle. On my way home after buying the truck, the AC stopped blowing cold. It had a massive leak that was topped off so it would be cold during a test drive.
I had to get the truck inspected recently in NC and failed because the check engine light wouldn’t come on. After tearing apart the whole dash, I found that it had been taped to hide any check engine notifications. I’m not saying that it was necessarily this business that did those things but just be aware that I got a seemingly flawless truck as advertised that had some sketchy stuff going on with it.
I went there last week to pick up a car for a family member and was looking around and they had a decent lot of used ford rangers. I worked through my credit union to get a $20k approval, and most of the rangers were around $10k. I knew before going in that I was gonna need at least a pre approval. I went there and asked if I could test drive a 2006 ford ranger and was denied. Man asked how I was gonna pay for it, I told him I had a pre approval. He had the gall to tell me that the truck he had listed at $10,600 was only gonna be valued at $6k when I went to the bank about it, and I wasn’t gonna get a loan for it from the bank.. something about the bank only gives out cheap money and they don’t understand how things work, but then tried to justify the price because it has a “custom” engine and a “custom” paint job. Another family member had the same issue with an Audi he was selling last week that when she went to the bank it was valuing way under what he was selling it for. Nice guy, bad salesman.
I purchased a 2009 Ford Ranger truck from this dealership July 1, 2019 and had a very good experience. I was looking for an inexpensive used truck and had one unique requirement; I wanted one with a manual transmission, and nothing else would do. I simply enjoy shifting gears and had not had a straight drive vehicle in about 16 years. Come hell or high water I was going to have another one. Turns out they are hard to come by. Anyway this one had low mileage (67000) and was priced decently. It was serviced nicely, had new tires and some very nice rims to boot. It was certainly worth the trip from Myrtle Beach to Lancaster (a place I lived briefly years ago). Buying a used vehicle is always risky to some degree, bit this one turned out good, and I would definitely recommend the dealership.
I bought a used Mazda truck there about a year ago and I've been very pleased with it. The people are very helpful and knowledgeable and do auto repair. They are honest and I am glad that I have found Lancaster Auto Sales and will continue to do business there.
My daughter purchase her first car at Lancaster Auto sales. She was excited about buying her first car so she saw a Honda 2010 that was pretty she thought but let me tell you it was one of the worst mistake she made. When she got the car about a month maybe two months my husband noticed the amount of oil was somehow disappearing so he question the owner about this matter and he said oh check Honda dealer it may be a recall!!!!! So from that time we had Honde dealer to look at it she had to drive for so many miles but to make a long story short we went back to him because there wasn’t a recall on that!!! So we ask could he please take back the car and we’re willing to pay the difference between the blue book value and the amount she owes if he just take it back.... needless to say he said no.... my guess is he knew that car wasn’t any good from the start!!!! If I could give no star because he doesn’t deserve the one! I pray to God that no one will make the same mistake! How can he live with that it’s beyond me !! But God knows!!!!!
THE BEST SERVICE,PERFORM IN MY 2015 XC 60 VOLVO, WHIT PARTS MADE IN GERMANY ,VERY KNOWLEDGE MECHANICS, OPEN EVEN IN WEEKENDS ,THEY WILL SERVICE MY VOLVO FROM NOW ON THANK-YOU LANCASTER AUTO SALES AND SERVICE.
If I could rate 100 stars I would! David is a great guy and they are not the typical pushy salesmen. I bought my vehicle the 2nd Friday of January '17 and it was a breath of fresh air after all the lots we went to and salesmen we dealt with. They do not pounce on you at Lancaster auto sales and service like all of the other car lots we visited. They have quality used cars for sale here and I believe if the car lot has quality cars for sale, the cars speak for themselves and no need for pushy salesmen like at other places. It was a very easy purchase here no stress at all over anything (unlike other places we visited). I will come back to lancaster auto sales and service when I need to purchase another vehicle. And David is on top of everything as well. He transferred my tag for me and I received my new registration a week after my purchase (not 30-45 days as with most lots I've dealt with). Great people, great cars, great service and super easy buying experience!
David, Bo and Maria are very friendly and knowledgeable people. The quality and value of their vehicles is outstanding. I highly recommend giving them a try for your next vehicle purchase.
1920 Great Falls Hwy, Lancaster, SCTowing service
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