Great experience. Amanda knew what she was doing, had knowledge to help me find the right part for my vehicle. She knew what brand would work best for the make of my car. 10/10 recommend this store.
Not sure who the two guys was that was working at the store in Pendleton they was high inside the store smoking and act like they couldn’t help when we was there
Had a great experience this morning! Samantha the Assistant Mgr greeted me and did my battery testing for me. Turned out I needed a new one. The process was simple like it should be. Great customer service from her. Thanks Samantha
Fantastic experience with this O’reilly location.
Walked in and got help, quickly, effectively, and efficiently. Also received a fantastic recommendation to a local shop that was also equally fantastic.
Thank you all for your great help.
I have been coming in here every couple of weeks to buy a liter of oil to top of my car. Usually everyone is very nice and upon asking, fill the oil into my car every time I have been there. I have had absolutely no problems the many times I have gone, all the employees I had interacted with were very friendly and helpful. I just went in today and bought a liter of oil and asked the person at the cashier if someone could help me fill it into my car. He said “Unfortunately not”, after asking why and saying that someone has helped me every single time with it, he responds “Well, we have some very helpful people here”. Nice to know he wasn’t one of them. Also wanted to note the store was completely empty, aside from me and one other customer. The nice other customer helped me fill it up instead. Embarrassing for them that a customer was more helpful than their own employees.
Please...Don't even bother going here. The staff is young and mostly incompetent. The mgr Amanda is by far the rudest, demonic acting hostile, unaware and searingly arrogant woman I've ever met. This place needs an overhaul.
This store has always had a large surplus of all supplies needed for any DIY automotive project. Though warm and helpful this particular location has some younger staff I'd steer clear of if asking for knowledge. Besides this awesome place
The staff was helpful, though prices where higher than I’d like, when in a pinch it’s good to have immediate access to the parts I need.
The staff helped me with a quick test of a motorcycle battery, and had the part available there for me to replace that day.
They don't deserve 1 star I came in the store to return some product and then the racist lady TOOK my product and told me to call corporate so when I called corporate office they put me on hold and came back two minutes later and said the lady stated no one came in to the store so Mr orelly if you read this I want my product back or the cost of my product because I will not stop until I get satisfaction even if I have to take legal action
It was the worst experience ever I was having car problems in the parking lot wow whoever was working in there the other friends were behind the counter but nobody work there nobody could help me with my problem it was very embarrassing if I own a Riley's I would fire whoever was wrote working in that store hi have witnesses it was just terrible I'm a senior citizen I'm a disabled veteran I tried to buy some stable for my outboard motor nobody could help me with the stuff nobody had the time to talk to me about what I wanted or needed and in the meantime I had a flat tire in the parking lot I would be ashamed if I owned that place in the people work for me I will never be a customer there again
Went to the one in Seneca they didn't have the parts to fix my battery ( so they said) sent me to the one in Pendleton. I paid for the battery he goes out to the car pop the hood says he can't do it because it's a custom order. ( Came from the factory) I got my money back but they were not happy to do that. You guys don't want to do something just say you don't want to do it instead of making me waste my time.
Very friendly and professional. I needed a utility trailer hitch. Upon 'guessing' what I needed, the customer service rep inquired about my purchase and what I was hauling. He asked if I had the right size and installed receiver. I am very thankful because I had no idea what I was doing. I left with less of an expense I had anticipated and left with exactly what I needed. Thanks!
This shop was amazing! Professional and polite. Super helpful, kind and conscientious in stalling my daughter’s car battery. I want to thank Evan and all staff for their professional help. We need more people like YOU in the world of business! I recommend this location to anyone.
Had check engine light... they hooked it up and read the codes said had a couple sensor errors.... cost was about $180... looked online was about $65... just going to buy online
The counter staff really needs to be trained and understand that if I'm standing there in the store got up off my couch and came in I am priority don't let me stand there and wait while you pick up the phone in the middle of our conversation to help somebody on the phone very rude uneducated staff
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