Awesome experience from the moment I walked on the lot. Mike and Roberto were honest, fair and transparent from the jump. They were service oriented and straightforward. Love my new car and would highly recommend checking them out if you’re in the market for a new car.
Not a great experience, had my niece buy car there they were very polite however would not budge on price and when car was recieved full of nuts in air filter housing ,cabin filter missing cover and filter, and housing damaged and had a rodent nest.
Second time buying from R&A auto. Recently found a transmission quick fix on the bottom of my transmission the other day when my car started leaking transmission fluid profusely. I did call the business however they recommended a different mechanic may have done it. I own a 2011 Toyota Corolla. The only services that have been on the car are tuneups and oil changes. Unfortunately, now instead of being able to Pay my car note for the month I now have to pay a mechanic to come out to my home and replace a transmission fluid pan. Thank you, R&A auto for the quick fix on my transmission. I really did think this shop was good hearted ppl. Unfortunately I was mistaken.
I went in to see an advertised car, and found a car I had given up trying to find! Mike was great and made it the easiest process for me. Great car, great deal! Everyone check it out! You never know what they might have going on there!
I was car shopping for about two months, and every place I went felt like a scam—loaded with hidden fees, pushy sales tactics, and dishonesty. I was honestly starting to feel overwhelmed and discouraged… until I found this place. I found the car on Car Gurus and from the moment I walked in, the experience was completely different. They were so kind, upfront, and genuinely helpful. There were no shady fees, no pressure—just honest people who made the process easy and pleasant. I paid in cash, and instead of penalizing me like other dealerships tried to do, they actually slightly reduced some costs. Mike was absolutely amazing—so kind, honest, and efficient. I don’t normally write reviews, but it felt necessary. If you’re looking for a place that actually respects and values you, this is it. It’s been about a month and I am beyond happy with my new car and HIGHLY recommend doing business with R&A Auto Sales in Cranston.
I saw a truck online I was interested in. I met Mike and Robert. They were both fantastic! No pressure from them at all. Came to terms on the truck and trade. Finance and delivery went smooth. But here’s where they shined. A few days after I started driving my new truck some small issues popped up. I texted Mike and his response was no problem bring it back when you can. They had the issues fixed, called and had it back in a short time. These guys are great. I would highly recommend them to anyone looking for a used vehicle.
Had a good experience at R&A with Mike. Answered all our questions, reviewed the Carfax with us, and was great to work with. Found a very nice car at a reasonable price. Would do business with again.
I had an excellent experience buying my 2012 Ford Fusion SE from R and A Auto Sales. My old car was living on borrowed time and I was checking Car Gurus regularly looking for another used car. This Fusion is a good value and R and A Auto Sales has outstanding customer satisfaction reviews. The salesman, Mike, as well as the owner, Roberto, are very professional and easy to work with. They let me take the car on a test drive and had no issues when I was gone longer than expected while my mechanic gave it a quick look. There were a few couple small issues with the car which they resolved quickly and efficiently. They also handled all the DMV paperwork so I didn’t have to go wait in line, and there were no hidden sales or paperwork fees. After purchasing the car and receiving the registration another small issue with the HVAC arose which their mechanic was able to troubleshoot and fix with no problem and no cost to me. Overall, it was a wonderful experience purchasing a car here. I Highly recommend this business.
I had a great experience buying a used car from them and then selling it back to them later. I loved working with Mike! He's friendly, helpful, and honest. I never felt like he was trying to take advantage of me. And I didn't even have to go to the DMV for anything because he did it for me.
I am very satisfied with the two cars I purchased at R&A autos sales. They have great customer service. Mike is very helpful and understanding with everything. They also have a nice selection of cars. I had to take my car for a check up and he knew I needed the car back by a certain time and they got the job done. They even offered another vehicle that I could use in the meantime. This is not your average car dealership. They will get things done fast and make things right. I definitely recommend!
I recently purchased a Lexus ES 350 from the gentleman at r and a auto on further inspection of the car. There was one thing that needed to be replaced and Mike had no issue doing so my vehicle needed new dustpans behind the rotors a pretty tedious job that left the car, making some squeaking noises after the fact, Mike notified me of this issue and ask to keep the car for another day to give it an extreme attention to Detail, a couple days after having the car, it was still making the squeaking noise (Things happen) Not only offered to take the car back in and to look at the problem, but offered me a loaner car in the meantime. This is not only a class act dealership, but honest and reputable, one who is willing to make things right, a breath of fresh air in the industry of used cars. I Tip my hat to the gentleman at this dealership. Thank you so much for a simple and straightforward response!
Purchased a car from Mike last week. Got the car registered and inspected with no problems. Mike and Robert were very helpful and friendly. Absolutely recommend them!
Very satisfied with purchasing a car from R & A Auto Sales. They were professional and fair. When we had a problem with our vehicle, we contacted them and they fixed the problem in a timely manner. It’s been four months since we bought our car and we would highly recommend this dealership.
Definitely the best experience ever in my life, I have been making business with R&A Auto Sales since 2014 I have purchased 4 cars so far with R&A Auto Sales, in my personal experience is the best auto dealer in Rhode Island... Even in new England, Really good prices and amazing service.. Roberto y Eliana they are the best.
We recently bought a Honda Pilot for family road trips. The folks at R&A are great. Friendly, knowledgeable and patient. They allowed us to look the car over closely without hovering and even take a no pressure test drive The car is a 2014 and looks and drives like its new! Registration was quick and easy. Will definitely buy from R&A again!
Excellent experience dealing with the owner Rick and his administrative assistant Savannah. Nothing but professionalism, patience and kindness when communicating with them. Rick was beyond helpful in his suggestions on how to fix my car that was actually a benefit to me and my "pocket" rather than a benefit to him & his pocket financially. He is definitely in the business to make money but he made me very comfortable and I didn't feel at any point that he was trying to take advantage at all, which is how I feel about most places I've tried in the past. I will definitely make this my go to place always.
The salesman Mike was great he was so informative I meet the owner Roberto he helped me with the financing. It was a .great experience and I bought a great car at a great price I wouldn't think twice when I g to buy another car
I have been in the market for a summer car. I found one vehicle at R and A Auto Sales. I requested more info from them. I received an email back within 5 minutes from Mike. This was a great sign that this company responded so quickly. Mike answered all my questions in full detail. Also very impressive. I decided to call and set up a test drive. This is 1 of many reasons (and most important)why I am strongly recommending R and A and Mike. THEY ANSWER THEIR PHONES!!!!!Unfortunately, I was unable to keep my appointment. I called Mike to reschedule. Once again, Mike answered the phone after 2 rings . No voice-mail, no endless ringing. This is a great sign of a professional, reliable business. I finally made it for my test drive. Mike was waiting for my arrival along with the car I was interested in. The vehicle was in showroom condition. I was very impressed with the overall condition of the vehicle. It was just how Mike described it for me over the phone. Mike was fantastic to work with. Very personable and professional. Mike did not use any aggressive sales tactics that most car dealers are known for. He didn't make me feel pressured in any way. He made the entire process very easy. I strongly recommend R and A Auto and definitely ask for Mike
So far so good try to get a beautiful, but I think it got sold but I saw something else I like so I'm going to go back he's got beautiful cars try him out
Car buying is the worst but the staff at R and A had the car I wanted at a fair price-without games. They got me a great rate, too. It was better than the one I got from my bank. I would highly recommend them.
A great spot for mid-priced dependable used cars--mostly Hondas and Toyotas. Moe has been super helpful and reasonable, both during the buying process and afterward if I had any issues.
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