Went into today with a problem. The two gentlemen working today in the afternoon were extremely kind and helpful to me. Solved the problem almost immediately and helped my navigate moving forward. Thanks a lot guys for your help I hope advanced auto appreciates your hard work and excellent customer service as much as I do today
Five stars all around! I had car trouble, which I believed to be a dead battery. For nearly 1 hour, Roland, the general manager attempted to trouble shoot my car's issues... in the pouring rain! He went above and beyond to assist me. The other employees were just as courteous and knowledgeable during my visit. Thanks again, Roland! Needles to say, I highly recommend this store.
Roland was incredibly helpful with choosing high quality wipers that didn’t break the bank. He even put them on for me and the whole experience took about 5 minutes. Great service!
I was in first thing this morning and was greeted by Roland. He not only tested my battery but gave me options to make sure I was satisfied. Additionally, he installed new wiper blades for me in the rain. Awesome customer service. If there were more people like Roland in retail the world would be a happier place.
Excellent customer service from everyone at the location. I walked in after having wasted a lot of time at autozone and I got my battery tested by the manager Jimmy and he and his team found the correct replacement and put it in so unbelievably fast. I was out of their in half the time I wasted at autozone.
Great customer service! Young man that waited on me was very helpful and asked if he could come out to look at my vehicle in order to give me the right part that I was looking for. This is what I call great customer service! Sorry I don’t know his name.
I went in for windshield wiper blades and the staff was so friendly and helpful. Randy and Christina were so pleasant and offered to put the wipers on and even went above and beyond to call a repair shop to see if the shop could do walk-in an oil change for me when i was turned away from 2 other places prior. Thank you!
Went in for a couple of things for my car they had only one in stock and had to order the second one but I got it the next day and the staff were extremely helpful and friendly
I got the greatest service from Martin b and Andey they treat me with such respect and kindness and always have taken care of my needs thank you so much and I'll never go to any other store major ronald t ucci thank you again guys
The Manager of this store was very helpful with the advice I needed about my car. Very nice person that did not stir a woman in need. Stored a woman in the right direction to fix the problem with her car. Recommend all to this place of business
Nice employee, My serpentine belt was gone, at the parking lot of a mall, I call and explain what I happened and they help me to find the right replacement and the right tools to rent for that job. Technically they saved my day.
Free check engine light check was great . But when the guy checked it and didn't explain anything kinda deafeated the point. Not that I need to know it all but he literally just checked then walked away. Like he was doing the bare minimum
Best advance I have ever been to. The staff is great and the shelves are always full. The mangaer Steven is a great guy and is always extremely helpful. He is always willing to out of his way to help me with what ever little project I have going on. Dylan "who I believe runs there commercial" is like the walking encyclopedia for automotive if there is ever a question he's the person to go see.
There amazing there and beyond friendly. They help with whatever you need and go above and beyond its your satisfaction. The manager Steven is very helpful in every way possible he takes the time to get you the right parts and even doubles check to make sure you get the right one
Advance Auto Parts in Cranston offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Cranston, and the exact address is listed above on this page. Our regular business hours are 7:30am - 8pm, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Advance Auto Parts in Cranston buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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